Some College (No Degree):
Fullerton College
Fullerton, CA
*************@*****.***
Yorba Linda, CA 92886
Skills
• Business Development
• Team leadership strength
• Training and development skill
• Business operations background
• Wine and beverage knowledge
• Customer retention
• Schedule management
• Employee development
Education And Training
• 3.0 GPA
Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook. Over 21 years of restaurant experience. Zov's Bistro - Assistant General Manager
Tustin, CA
02/2019 - 08/2022
Earl Of Sandwich LLC - Manager
Anaheim, CA
11/2017 - 07/2018
Cedar Creek - Manager/Server
Brea, CA
03/2007 - 08/2017
Rockin Taco - Manager
Fullerton, CA
08/2005 - 03/2007
Robert Letona
Summary
Experience
• Fast paced and dedicated customer base, supported sales of $500k in December
• Responsible for training of all new managers
• Assist the General Manager with policy, planning and approach to change
• Manage schedules for 40 employees and supported payroll and accounting Developed and implemented COVID protocols, designed and developed appealing and functional protective barriers
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• Support multiple locations within the company
• Assistance to the catering manager for all events
• Worked in a fast causal restaurant making $400k in sales per month Contributed to positive team environment and recognize change in team morale/performance and communicate changes to General Manager
•
• Coordinate all responsibilities with employees in our last month of operation
• Handled all money deposits on the last day of operation
• Responsible for monthly inventories
• Managed FOH scheduling
• Responsible for all liquor orders
• Identified areas of sales growth within the restaurant
• Increased sales by training employees different and new sales techniques
• Prepared and processed monthly reports
Mimi's Cafe - Manager/Server Trainer
Yorba Linda, CA
07/2000 - 01/2006
• Participated in developing monthly sales budget
• Implement store marketing programs
• Managed staff scheduling
• In charge of training new employees
• Handled closing and money responsibilities