Quality Engineer Assurance
Resume:
William M. Lamb
Daytona Beach, FL 32124
OBJECTIVE
Seeking a challenging position where my skills and experience in Quality Assurance can be effectively utilized.
SUMMARY OF QUALIFICATIONS
Successfully communicated and maintained a positive interface with internal and external customers addressing issues related to product quality, source inspection, action plans, documentation, corrective actions, audits, and adherence to specifications and procedures.
Strong analytical skills, with exceptional attention to detail and accuracy.
Exceptional oral and written communications skills which helped create a positive work environment.
Ability to work well in teams as well as individually to achieve company goals.
Interfaced with other Engineers, Management, and the Shop Floor to assure part and dimensional quality and accuracy.
Effective in data analysis and problem solving to help assure product quality and customer satisfaction.
Established procedures and conducted training for testing, inspection, and test equipment calibration and maintenance.
Experienced in metallurgical testing of various types including metallography and chemical analysis.
Implemented work instructions to production personnel to assure product quality through issuance of customer requirements from various aerospace and commercial customers.
Highly familiar with Nadcap and AS9100 requirements and implementation, including internal auditing.
EMPLOYMENT HISTORY
A) 2018-2022: Sr. QAE; MS Aerospace
B) 2007-2018: QAE/Mgr.; Alcoa Fastening Systems
C) 2002-2007 Quality Compliance Manager: MS Aerospace D) 1999-2001: Product Engineer: Coastcast Corporation E) 1984-1999: QAE: Precision Castparts Corporation F) 1973-1984: QA Tech: Koon-Hall Testing Corporation A) Helped maintain Quality Assurance System and performed Internal Quality Audits to QC Manual and AS9100 Standards. Review/approve customer/industry specifications for changes/implementation into documentation system. Performed data analysis and source inspection for problem solving and quality to the satisfaction of both customer and company requirements. Performed new hire training on the QAS System. B) Instrumental in the transition phases of RFM acquisition to AFS standards and systems including training of personnel in the QA System. Generated monthly reports for Quality Council/Business Review. QA Rep for AS9100 for AFS-Republic. Updated Republic MOP/QOP to Alcoa Standards/Requirements. Helped establish and maintain rejection review/disposition system.
C) Worked in conjunction with the Director of Quality Assurance to acquire Nadcap approval of the company’s Materials Testing Laboratory, and to upgrade the entire quality documentation system to ISO 9001:2000 and AS9100. Worked as a Quality Assurance Engineer on product shipments, which included the review of purchase orders, specifications, drawings, and certifications to assure compliance to quality requirements. D) Product Engineer for titanium specialty products division (commercial applications). Reviewed customer requirements, drawings and specifications to order the tool builds and necessary processing and inspection fixtures. Ordered the internal paperwork/instructions for processing the development trials. Reviewed the inspection/testing data for accuracy and quality and adjusted instructions as needed to meet the customer’s requirements for quality/delivery, and assembled First Article packages per customer requirements as needed.
E) Assured part quality through issuance of customer requirements to the manufacturing and inspection areas for various aerospace, land-base, and commercial customers. Reviewed drawings, purchase orders, and specifications. Corrective Action and Quality Improvement Engineer Performed first inspection operation and alloy verification on all product after casting and shell removal. Issued daily report of part quality. Collected various data on recurring defects and worked very closely with Engineering and Process Control to establish cause and corrective actions. Helped establish a more uniform data reporting method and began written documentation of the job procedures and techniques. Quality Assurance Technician
Assembled source substantiation packages for fixed process and part/process changes. Duties included laying out castings to customer plans, planning the sequence of operations, issuing various work instructions as needed, and collecting the required data/instructions and reports for presentation to the customers. Materials Testing Laboratory: Performed mechanical testing of all metal types requiring tensile tests (IN718, 17-4 PH, Ti- 6-4, Ti 6-2-4-2, 410 SS, etc.). Recommended an engine lathe and assisted in purchase of electronic tensile testing machine, elevated tensile equipment, Rockwell Hardness tester, and stress-rupture testing equipment. Established procedures and conducted training for testing, calibration, and maintenance of the test equipment and machining/threading test bars. F) Quality Assurance Technician
Performed mechanical testing of all metal types requiring tensile tests (Inconel, Stainless Steels, Titanium, Etc.) as well as other types of materials (tubing, wire, plywood, fiberglass, and composites). Established procedures for new types of tests and performed necessary training of other technicians. Maintained calibration and maintenance of testing equipment. Performed some metallography, heat treatments, and fatigue testing. I was the main contact for customer source/witnesses of various tests. EDUCATION
Oregon Institute of Technology, Courses related to Bachelor of Science – Industrial Management; Associate of Science-Metallurgy – Linn-Benton Community College, Albany, Oregon AS9100/ISO 9001 Lead Internal Auditor; ASQ Certified Quality Engineer; AMS2750 H/T training Taught a community college class in mechanical testing for one term (on-site). PROFESSIONAL ASSOCIATIONS
American Society of Metals (1973 – 2001); Nat’l Inst. for Cert. of Eng’ring Tech. (1978 – 2000) References Available Upon Request
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