Associate Of Science:

Biology

San Antonio College

San Antonio, TX

Some College (No Degree):

Phlebotomy

Navarro College

Corsicana, TX

**/****

Certification:

Medical Assi

ATI Career Training Center -

Dallas

Dallas, TX

adtbfe@r.postjobfree.com

682-***-****

San Antonio, TX 78232

Skills

• Medical records maintenance

• Donor screening

• Proper storage procedures

• Drawing blood

• Tracking specimens

• Sanitation and sterilization

• Sharps disposal

• Data entry

• HIPAA

• Quality control

• Biohazard waste disposal

• Manual and finger dexterity

• People skills

• Computer skills

• Friendly, positive attitude

Education And Training

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Clinical Pathology Laboratories, Inc. - Phlebotomy Technician San Marcos, TX

07/2017 - Current

Baylor Scott & White - Phlebotomist

Waxahachie, TX

01/2016 - 07/2017

Allstate Insurance - Licensed Sales Producer

Ennis, TX

05/2012 - 01/2016

Tracie DelaCruz

Summary

Experience

Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.

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Labeled blood vials with critical information like time of collection, date and patient name.

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Prepared blood-collecting equipment to draw blood and safely store and transport samples.

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Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

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Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

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Collection of blood in an inpatient and outpatient setting, using vacutainer, straight needle and butterfly needle.

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• Specimen receiving and order entry.

• Maintained fully-stocked phlebotomy cart, carrier and station.

• Verified collection orders and communicated discrepancies to nurses.

• Transported specimens following established protocol for temperature and light.

• Collected specimens for drug screens, paternity tests and alcohol tests.

• Identified patients using proper procedures prior to specimen collection. Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.

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Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

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• Property and Casualty and Life and Health Licensed. Office Manager o Daily duties include but not limited to: o Sales o Customer Service o Data entry o Retention o Marketing.

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Texas State Low, Auto Insurance - Insurance Agent

Ennis, TX

05/2008 - 05/2012

• Upsold products to policyholders and potential new clients. Pursued continued professional development through insurance workshops, course and webinars.

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• Offered policy guidance and management to promote asset protection.

• Exceeded company sales goals for new policies.

Provided leadership and training for new agents regarding industry best practices and company policies.

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Explained coverage options to potential policyholders, answering questions or concerns.

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• Monitored clients' insurance coverages to ensure changing needs were met. Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.

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• Cultivated professional relations to establish long-term profitable partnerships.

• Limited license since September 2009.

• Received Highest Quarter Premium Recognition for last 8 quarters.

• Rated Best New Office.

Maintained office 7 days a week, mostly independently, since 05/08 o Daily data entry o Daily call retention o High quality Customer service.

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Engaged customers and provided high level of service by carefully explaining details about documents.

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Analyzed customer needs and provided best options, upselling products and services.

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Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.

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Received underwriting approvals aȅer accurately completing applications for insurance coverage.

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Drove client retention by increasing savings opportunities and identifying premium discounts.

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Improved office operations continually by maintaining records, tracking data and promoting internal communications.

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Cultivated lasting professional relationships, which created continuous client referral streams within community.

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Accomplishments

• Earned certificate in Medical and Administrative Assisting.

• ATI 1991 Completed courses in continuing education for phlebotomy.

• Navarro College 1999.

Contact this candidate