Cathy Power, LVN
Prosper, Texas 75078
214-***-**** ************@*****.***
Dedicated and experienced LPN seeking employment in medical review, clinical appeal and medical insurance opportunities.
EXPERIENCE
United Health Group, Richardson, Texas June 1998 – December 2019 Pre-certification review nurse September 2004 – December 2019
• Reviewed documentation for authorization for inpatient/outpatient procedures, home healthcare, durable medical equipment and medication
• Selected to be one of 15 people nationwide to serve as a liaison for key account
• Considered a subject matter expert on spinal review
• Exceeded daily production quota and consistently maintained 100% rating on quality review metrics
• Trained approximately 20 new hires (including registered nurses) on company policies/ procedures and daily assignments
• Coordinated first-hand with senior level medical directors to resolve complicated cases
• Communicated with medical office personnel to obtain information and informed of medical rights to appeal
• Assisted case managers with discharge planning
• Utilized nursing knowledge to determine medical necessity review
• Volunteered to work additional hours or weekends to meet turnaround times Additional Roles/Responsibilities within United Health Group June 1998 – August 2004
• Discharge planning
• Hysterectomy review nurse
• Telephonic review nurse
TECHNICAL SKILLS
• Milliman Care Guidelines
• ICD 10 coding
• CPT coding
• HCPCS coding
• Microsoft Word, Outlook, Excel
EDUCATION
Oscar B. Jones School of Nursing Marshall, Texas