Support Specialist Health Nurse

Professional Experience

Co-op Refinery Complex: Human Resources, Disability & Attendance Support Specialist

March 2019-current

Provides subject matter expertise in disability and attendance management through education, coaching and support of the HR Advisory Services team, to managers, supervisors, employees, and third-party stakeholders in the implementation and maintenance of the Attendance Support, Accommodations, Disability Management and Return to Work programs.

Provides support, leadership, and direction to the administration of these programs and ensures both legislative compliance and optimization of outcomes.

Partner with the Occupational Health Nurse to provide subject matter expertise and consultation in relation to complex cases including return to work options for light duty, permanent restrictions, and accommodations to ensure safe and early return to work of employees.

Accommodation Committee Board Member; reviews medically based accommodations and makes decisions in collaboration with the Occupational Health Nurse on permanent accommodation requests.

Collaborates with Health & Wellness Department and Human Resources Advisors on the development of new initiates and programs, related to the disability management program.

Manage all leaves of absences, including; Maternity, Parental and Education Leaves.

Vital Life/CBI Health Services: Vocational Rehabilitation Consultant

May 2017 to March 2019

Developed, implemented, and monitored graduated return to work programs.

Managed and coordinated occupational and non-occupational claims, third-party claims and reviewed and managed complex files.

Conducted file reviews and consultations with treating Physicians and Specialists.

Regina Qu’Appelle Health Region-Human Resources : Accommodation and Attendance Support Consultant

March 2013 – September 2016 (Term Position)

Provided subject matter expertise in disability and attendance management through education, coaching to Managers, Supervisors, Employees and third-party stakeholders in the implementation and maintenance of the Attendance Support, Accommodations, Disability Management and Return to Work programs.

Established performance indicators for the Attendance Support Program and measured and reported outcomes.

PCL INDUSTRIAL MANAGEMENT - Regina, SK., Edmonton, AB., Fort McMurray, AB.

Workplace Health Management Coordinator and Attendance Support

February 2010 – June 2013

Managed medical and non-medical leaves, occupational, non-occupational, unapproved leave of absences and third-party claims, as well as early intervention and attendance support management.

Facilitated and monitored return to work plans.

Delivered training and education to staff in Saskatchewan and Alberta, in the practices, procedures and policies of the Safety and Disability Management Program, as well as on the promotion of the WCB programs and strategic priorities.

Vital Life: Vocational Rehabilitation Consultant: 2007-2010

Managed Short and Long-Term Disability Claims, occupational, non-occupational and third-party claims.

Analyzed and validated medically based restrictions and limitations regarding job accommodation.

Planned, developed, implemented, and monitored graduated return to work programs.

CANADA LIFE: Disability Management: 1998 - 2007

Disability Management of occupational, non-occupational disability claims. Reviewed and managed complex files and third-party claims.

Ensured all claims were adjudicated following the national guidelines consistent with established quality service standards.

Managed relationships with the carrier as well as facilitated communication between the carrier and payroll and benefits.

Liaison with medical professionals, employers, WCB and SGI.

CANADA LIFE: Group Benefits-Medical and Dental Claims Team Lead: 1994 to 1998

Provided direction and guidance on all aspects of Heath and Dental Claims Adjudication.

Maintained quality control audit process as well as managed relationships with insurance carriers.

Developed and implemented training programs for new and existing staff.

Credentials

Saskatchewan Polytechnic 2014 – 2015; Human Resources Management

Courses: Disability Management, Early Intervention, Return to Work and Job Accommodation, Vocational Rehabilitation, Mental Health in The Workplace

References Available on Request

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