Jaime Middleton

*** ***** ****** ****

Toronto, Ontario M5A 4P7

adtbdi@r.postjobfree.com

647-***-****

OBJECTIVE

I am a seasoned administrator currently seeking a role where I can be an asset to a team on a full time basis.

QUALIFICATIONS

Detail oriented, well organized, personable, professional, polite and well spoken

Ability to follow procedures to achieve results

Ability to manage high volumes of inquiries and de-escalate client concerns calmly and effectively

Ability to complete projects within a specified time frame

Capable of learning and becoming competent in office systems and procedures

Great team player who enjoys working independently or in a team environment

Enthusiastic, self-motivated with great interpersonal and communication capability

Competent in Microsoft Word, Outlook, Internet, Accuro and Medeo (EMR) WORK HISTORY

P3 Health - ReGen Scientific (October 2018- September 2021) Referrals Coordinator, Integrated Medicine Program Sales and Coordinator

Frist point of contact for all referred patients

Worked directly with head practitioner to triage incoming referrals

Sold and coordinated all appointments required in the Integrative Medicine Programs, including calendar management for a multi-practitioner team

Processed electronic payments

Front desk coverage including the opening and closing of the clinic, answering inquiries via phone and email, greeting patients, processing payments, maintaining kitchen and from reception area, mail distribution, coordinating couriers

This was a role in which many hats were worn

Acchuman Executive Search Inc. (March 2010-June 2013) Office Manager and Executive Assistant to the President

Worked one on one with the president of the company

Calendar management and managed day to day operations of a thriving office

Prepared and maintained correspondence, memorandums, reports and spreadheads

Co-ordinated meeting and travel including flights hotel and car service

Liaised with bookkeeping for accounts receivable and payable

Coordinated new business through research and prospecting

Handled all incoming visitors, phone calls, mail and couriers

Prepared contracts and fee agreements

Maintained permanent and working paper files

Monitored and maintained sales activities for the team CryptoLogic, Inc (March 2009-March 2010)

Receptionist - 1 Year Contract

Answered and directed incoming call

Greeted and directed incoming visitors and company executives

Relayed company service information to potential clients

Managed incoming and outgoing mail and couriers

Maintained clerical and kitchen supplies

Organized and maintained boardroom schedules

Supported HR department by creating and maintaining confidential employee records, maintaining department headcounts and department structure charts in both Visio and Excel, creating surveys, provided clerical assistance (filing, photocopying etc.)

Supported executive assistant to the CEO in the assembly and distribution of vital quarter and annual Board of Directors packages

Supported marketing by updating website information and relaying this information to the company

SotiaMcLeod (March 2007 - November 2008)

Branch Operations Assistant

Answered and directed incoming calls

Greeted and directed high-net worth client and top executives of the company

Managed incoming and outgoing mail and couriers

Organized and maintained clerical and kitchen supplies

Organized and maintained boardroom schedule

Performed daily deposits and withdraws or securities and cheques

Performed trade corrections for brokerage teams

Provided overall clerical assistance to numerous teams in the branch

Opened, maintained and updated client accounts

Participated in event planning

McKinnon Heating and Cooling (2006-2007)

Administrative Assistant

Handled busy switchboard

Relayed company service information to potential clients

Greeted and directed visitor and couriers

Organized and maintained clerical and kitchen supplies

General clerical duties

Altamira Maintenance (2006)

Sales Manager

Outside Sales of commercial cleaning services

Appointment scheduling

In-person visits to potential clients

Producing quotes for venue cleaning

International Trade Exchange (2004-2006)

Senior Trade Director

Identifying the needs of clients and finding solutions to these in our database

Promoting client’s product and services within the database

Reception relief - switchboard operating, managing couriers, mail and faxes Toronto Community News

Classified Sales Associated

Selling classified advertisement space through cold calling and in business visits

Answering inquiries via phone and email

Maintaining clerical supplies and the upkeep of the office Scarborough Mirror (1995 - 2001)

Receptionist

Operated a busy Meridian switchboard on a daily basis

Greeted and directed visitors

Assisted accounting department with clerical tasks

Typed memos, correspondence, reports and other documents EDUCATION

Seneca College - Early Childhood Education Diploma 2001 Agincourt Collegiate Institute - OSSD 1999

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