Sal Palomo
Shipping and Receiving Coordinator
Edinburg, TX
*********@*****.***
To obtain a position where I can utilize my leadership skills in staff supervision, strategic planning, logistics, scheduling, inventory management, procurement and office administration.
Work Experience
Driver/Operator
Uber & Lift - Rio Grande Valley, TX October 2018 to Present
Receive alerts on my I Phone from persons seeking transportation services. Operate privately own vehicle, private contractor.
Responsible for all expenses incurred during daily travel.
Assist elderly and disabled persons to enter and exit vehicle.
Abide by all traffic laws, maintain a safe driving record, and transportation requirements. Adhere to assigned routes and follow time schedules.
Maintain daily activity log such as mileage record.
Provide excellent customer service.
Maintained a 5.0 rating for almost one year.
Shipping and Receiving Supervisor/Coordinator
Metal Processing International, LLC - Mission, TX April 2017 to August 2018
Managed the loading/unloading of incoming/outgoing freight. Verified inventory accuracy during check in and outbound processes.
Forklift certified. Operated forklift to load and unload freight.
Completed required post-shipment processes prior to invoicing including all tracking information. Managed relationships with customers, vendors and FTL/LTL carriers.
Tracked and traced shipment progress.
Attended daily operations and production staff meetings and provided status of incoming and outgoing shipments.
Maintained shipping and receiving database and records system.
Provided daily, weekly, monthly and quarterly logistics and transportation reports.
Created bills of lading, packing slips, dispatched shipments, billed customers, responded to customer inquiries/complaints, managed customer inventories, daily review and uploading of billing information to Corporate office portal.
Investigated and processed overage, shortage and damaged freight claims.
Complied with local operations and corporate personnel policies and procedures. Addressed disciplinary actions as needed.
Developed and maintained relationships with new and existing customers and carriers.
Performed other duties as assigned such as filing, maintaining and updating files, writing and responding to emails, copying information, performing employee performance evaluations, daily staff meetings, and ordering office and warehouse supplies.
Warehouse and Logistics Supervisor
Santana Textiles, LLC - Edinburg, TX April 2014 to August 2016
Provided routing information to ensure delivery times and pickups were coordinated accordingly. Rotated inventory based on inventory management processes. Utilized Quickbooks system for all warehouse activities such as inventory management.
Shipped and received materials such chemicals, cleaning supplies, tools, textiles products, tools, office supplies, and construction. Created shipping documentation such as bills of lading, labels, packing slips and invoices.
Forklift certified. Operated forklift to load and unload freight.
Coordinated daily pickups and delivery of textile products and shipments of samples of materials to customers in Brazil, Mexico, and the US.
Communicated with different entities to insure timely clearance of imports/exports.
Responded to customers and shippers inquiries and complaints regarding storing, shipping and distribution of materials.
Tracked and traced shipments while in route to various destinations throughout the US, Mexico, Brazil and Argentina.
Complied with company policies and procedures including, but not limited to safety, environmental, confidentiality, and code of conduct.
Worked closely with the Purchasing and Finance departments insuring accurate recordkeeping of documentation to validate proof of deliveries, accurate cost of items, and timely payment of invoices.
Center Freight Operations Specialist II
United Parcel Service SCS - Pharr, TX April 2000 to December 2013
Managed daily import/exports shipments to ensure on time deliveries and met customer needs and expectations.
Validated import and export documentation to insure compliance with federal policies, procedures, and regulations.
Utilized Freight Forwarding system to update freight shipment information, customer pickup and delivery information.
Generated shipment reports to review daily deliveries and pickups and verified freight and weight volumes.
Communicated with drivers to assign freight pickup requests and ensured deadlines were met. Communicated with customs brokers and different entities to insure timely clearance. Coordinated shipments with freight forwarders and transportation FTL.LTL carriers.
Daily problem resolution on all shipments.
Through company databases, entered milestones information.
Audited and approved carrier freight invoices.
Reviewed billing rates to ensure billing was in accordance to contractual agreements.
Provided support to account executives, collections staff and external customers in address billing issues.
Developed and reviewed operational reports.
Provided hourly staff with guidance on real-time situations/customer issues.
Responsible for staff development and training.
Responsible for investigating and filing freight overage, shortage, and damage claims.
In the absence of upper level management staff, provided support of overall facility operations. Participated in daily, weekly, and monthly conference calls and meetings.
Education
High School Diploma
Central Texas College - Killeen, TX
1976 Skills
• OPERATIONS MANAGEMENT (10+ years) • PROBLEM RESOLUTION (10+ years)
• INVENTORY (10+ years)
• LOGISTICS (10+ years)
• CYCLE COUNTS (5 years)
• DiISPATCH (10+ years)
• DISTRIBUTION (10+ years)
• STAFF SUPERVISION (10+ years)
• OFFICE ADMINISTRATION (10+ years) • Excel
• shipping
• forklift
• Shipping And Receiving • Warehouse Management • Typing
• Quickbooks
• Training
• Sales
• Microsoft Office
• Management
Military Service
Branch: US Army
Service Country: United States Rank: E-4
February 1974 to February 1977
1. Inventory Management
2. Supply Management
3. Maintenance Administration Office 4. Office Administrative Clerk
5. Logistics
6.
Certifications and Licenses
Forklift Certified
Additional Information
Skills & Qualifications
• Knowledgeable in office administrative practices and procedures.
• Knowledgeable in the practices of professional accounting and auditing.
• Knowledgeable in standard practices of material inventory management.
• Knowledgeable with various computer applications related to specific work assignments and programs.
• Able to work independently, resolve problems, and achieve positive results.
• Able to communicate effectively with company staff, customers, and business and professional persons at all levels.
• Able to read, speak, write, translate, and interpret the English and Spanish languages.
• Able to evaluate and analyze data, and prepare comprehensive reports.
• Experience in business management, business administration, imports/exports, distribution, staff supervision, operations, inventory management, cycle counts, procurement, and human resources. • Experience in decision-making and problem resolution.
• Experience in case management and storing information.
• Experience in developing, collecting, analyzing, and information.
• Experience in planning and conducting complex research.
• Experience in interviewing and providing excellent customer service.
• Strong communication, public speaking, verbal, written, and interpersonal skills.
• 15+years of supervisory/management experience in a transportation, logistics, distribution center, warehouse environment.
• Knowledgeable of health and safety best practices in a distribution and warehouse environment. • Freight traffic and inventory/transfer management experience.