Quality Controller Dispatch Manager
Resume:
CURRICULUM VITAE
THEGAN IYER
PROJ
South African
Address: ** ********* ****, ********, ****
Contact: 071-***-****
TIME MANAGEMENT
VERBAL COMMUNICATION
I am a highly driven and organized individual with a lot of customer relation experience. I am accustomed to working in a high-pressured environment where accuracy and attention to detail are essential. I am responsible, mature, Loyal confident, and have the ability to communicate effectively at all levels. I pride myself on my ability to deal with pressure and multitask with a positive and flexible attitude. I am a proactive team member who can also work individually. I always aim to go above and beyond my set duties. I am reliable
EDUCATIONAL BACKGROUND:
Kensington Secondary School, Matric (1997)
• English
• Afrikaans
• Maths
• Physical Science
• Biology
• Life Orientation
Programs used:
• Microsoft Excel
• Microsoft Office
• Microsoft Word
• Microsoft PowerPoint
• TMS
WORK EXPERIENCE:
Xstreme Chem - (Owner) – Current
• Production Manager
• Production Planning
• Cost Estimator
• Quality controller
• Dispatch
• Invoicing
• Job Coordination
• Sales
• Supervise staff
• Train Staff
• Wage administrator
• Chemical Analyst
• Chemical Composer
Renew It Greenstone – 2016 - 2019 (Workshop Manager)
• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day-to-day operations.
• Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
• Ensure supplies are ordered for each job.
• Assist with quoting, project management, materials purchasing, and quality checks.
• Ensure correct job numbers are used and that time records are correct.
• Provide oversight and check job estimates.
• Manage inward goods, checking quantities, dispatching goods, and receipting invoices
• Regularly report progress on each job and quickly communicate delays or concerns with the Director
• Operations. Report on manpower overruns or shortfalls.
• Act as a technical adviser on key projects and other areas of the business as requested.
• Work with the Director - Operations to respond to client’s requests for updates on the status
• of their jobs and keep the communication channels open to ensure information is accurate.
• Receive and review feedback from customers and follow up to ensure customer satisfaction.
• Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with the team to identify an appropriate course of action.
• Develop and implement systems to record, file, and store information pertaining to client inquiries.
• Identify staff that requires ongoing training and implement training opportunities to ensure their skills are improved.
• Provide feedback to staff that is not performing to the expected level and ensure human resources are informed of trends in performance.
• Promote a Health and Safety culture within the business. Tgan Perfumes – 2014 – 2016 (Self-Employed)
• Cost Estimator
• Quality controller
• Dispatch Manager
• Invoicing
• Job Coordination
• Sales
• Supervise staff
• Train Staff
• Wage administrator
• Chemical Analyst
• Chemical Composer
Olova Chemicals – Contract: 2012 – 2014 (Production Manager)
• Production Manager
• Production Planning
• Service Manager
• Cost Estimator
• Quality controller
• Stock Controller
• Direct Client Liaison
• Documentation Administrator
• Job Coordination
• Supervise staff
• Chemical Analyst
• Chemical Composer
Upstream Chemicals – Closed: 2007 – 2011 (Managing member)
• Production Manager
• Production Planning
• Cost Estimator
• Quality controller
• Dispatch Manager
• Invoicing
• Job Coordination
• Sales
• Supervise staff
• Train Staff
• Wage administrator
• Chemical Analyst
• Chemical Composer
Magic Chemicals – Closed: 2003 – 2007 (General Manager)
• Production Manager
• Production Planning
• Service Manager
• Cost Estimator
• Quality controller
• Stock Controller
• Direct Client Liaison
• Documentation Administrator
• Supervise staff
• Chemical Analyst
• Chemical Composer
Colpro Chemicals – Closed: 2001 – 2003 (General Manager)
• Production Manager
• Production Planning
• Cost Estimator
• Quality controller
• Documentation Administrator
• Invoicing
• Job Coordination
• Supervise staff
• Train Staff
• Chemical Analyst
• Chemical Composer
Edcon – Temping: 2000 – 2001 (E-Commerce)
3RD Base – Store Closed: 1998 – 2000 (Store Manager) CHARACTER REFERENCE:
• Poobie Pillay – 083-***-****
COMPANY REFERENCE:
• Renew It Greenstone : Wayne Willers – 011-***-****
• Colpro Chemicals : Mike Bergman – 011-***-****
• Magic Chemicals: Riaan Bosman – 082-***-****
• Edcon: Hlubi– 011-***-****
OBJECTIVES:
• To obtain employment where my skills and ability will be utilized
• To gain valuable knowledge and work experience.
• To grow with and in the organization
I am available to start work immediately.
Contact this candidate