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Quality Controller Dispatch Manager

Location:
Johannesburg, Gauteng, South Africa
Posted:
November 02, 2022

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Resume:

CURRICULUM VITAE

THEGAN IYER

PROJ

DOB: **/**/**80

South African

Address: ** ********* ****, ********, ****

Contact: 071-***-****

TIME MANAGEMENT

VERBAL COMMUNICATION

I am a highly driven and organized individual with a lot of customer relation experience. I am accustomed to working in a high-pressured environment where accuracy and attention to detail are essential. I am responsible, mature, Loyal confident, and have the ability to communicate effectively at all levels. I pride myself on my ability to deal with pressure and multitask with a positive and flexible attitude. I am a proactive team member who can also work individually. I always aim to go above and beyond my set duties. I am reliable

EDUCATIONAL BACKGROUND:

Kensington Secondary School, Matric (1997)

• English

• Afrikaans

• Maths

• Physical Science

• Biology

• Life Orientation

Programs used:

• Microsoft Excel

• Microsoft Office

• Microsoft Word

• Microsoft PowerPoint

• TMS

WORK EXPERIENCE:

Xstreme Chem - (Owner) – Current

• Production Manager

• Production Planning

• Cost Estimator

• Quality controller

• Dispatch

• Invoicing

• Job Coordination

• Sales

• Supervise staff

• Train Staff

• Wage administrator

• Chemical Analyst

• Chemical Composer

Renew It Greenstone – 2016 - 2019 (Workshop Manager)

• Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day-to-day operations.

• Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.

• Ensure supplies are ordered for each job.

• Assist with quoting, project management, materials purchasing, and quality checks.

• Ensure correct job numbers are used and that time records are correct.

• Provide oversight and check job estimates.

• Manage inward goods, checking quantities, dispatching goods, and receipting invoices

• Regularly report progress on each job and quickly communicate delays or concerns with the Director

• Operations. Report on manpower overruns or shortfalls.

• Act as a technical adviser on key projects and other areas of the business as requested.

• Work with the Director - Operations to respond to client’s requests for updates on the status

• of their jobs and keep the communication channels open to ensure information is accurate.

• Receive and review feedback from customers and follow up to ensure customer satisfaction.

• Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with the team to identify an appropriate course of action.

• Develop and implement systems to record, file, and store information pertaining to client inquiries.

• Identify staff that requires ongoing training and implement training opportunities to ensure their skills are improved.

• Provide feedback to staff that is not performing to the expected level and ensure human resources are informed of trends in performance.

• Promote a Health and Safety culture within the business. Tgan Perfumes – 2014 – 2016 (Self-Employed)

• Cost Estimator

• Quality controller

• Dispatch Manager

• Invoicing

• Job Coordination

• Sales

• Supervise staff

• Train Staff

• Wage administrator

• Chemical Analyst

• Chemical Composer

Olova Chemicals – Contract: 2012 – 2014 (Production Manager)

• Production Manager

• Production Planning

• Service Manager

• Cost Estimator

• Quality controller

• Stock Controller

• Direct Client Liaison

• Documentation Administrator

• Job Coordination

• Supervise staff

• Chemical Analyst

• Chemical Composer

Upstream Chemicals – Closed: 2007 – 2011 (Managing member)

• Production Manager

• Production Planning

• Cost Estimator

• Quality controller

• Dispatch Manager

• Invoicing

• Job Coordination

• Sales

• Supervise staff

• Train Staff

• Wage administrator

• Chemical Analyst

• Chemical Composer

Magic Chemicals – Closed: 2003 – 2007 (General Manager)

• Production Manager

• Production Planning

• Service Manager

• Cost Estimator

• Quality controller

• Stock Controller

• Direct Client Liaison

• Documentation Administrator

• Supervise staff

• Chemical Analyst

• Chemical Composer

Colpro Chemicals – Closed: 2001 – 2003 (General Manager)

• Production Manager

• Production Planning

• Cost Estimator

• Quality controller

• Documentation Administrator

• Invoicing

• Job Coordination

• Supervise staff

• Train Staff

• Chemical Analyst

• Chemical Composer

Edcon – Temping: 2000 – 2001 (E-Commerce)

3RD Base – Store Closed: 1998 – 2000 (Store Manager) CHARACTER REFERENCE:

• Poobie Pillay – 083-***-****

COMPANY REFERENCE:

• Renew It Greenstone : Wayne Willers – 011-***-****

• Colpro Chemicals : Mike Bergman – 011-***-****

• Magic Chemicals: Riaan Bosman – 082-***-****

• Edcon: Hlubi– 011-***-****

OBJECTIVES:

• To obtain employment where my skills and ability will be utilized

• To gain valuable knowledge and work experience.

• To grow with and in the organization

I am available to start work immediately.



Contact this candidate