Ashley Hayes

502-***-****

adtban@r.postjobfree.com

Professional Experience

JCPS Transportation 8/22-current

•Student bus driver

Norton Children’s Hospital 9/21-8/22

Hospital Surgery Scheduler

Schedule all pediatric surgeries for NCH, NCMC and Norton Women's and Children's Hospital

Covid test scheduling

Reserve anesthesia for diagnostic procedures

ACD phone lines

Norton Children’s Medical Group Pediatric Surgery 9/20-9/21

Physician Surgery Scheduler

Patient registration

Copays

ACD phone lines

Surgery precertification

Retro authorizations

Norton Children’s Hospital 3/15-9/20

Hospital Surgery Scheduler

Schedule all pediatric surgeries for NCH, NCMC and Norton Women's and Children's Hospital

Covid test scheduling

Reserve anesthesia for diagnostic procedures

ACD phone lines

Norton Leatherman Spine Center 7/13-3/15

Diagnostic Scheduler

Schedule all diagnostic procedures ordered by physicians

Medical pre-certifications

Insurance verification

Patient/customer service

Receptionist 12/12-7/13

Patient registration

Insurance verification

Copay collection

Check out

Norton Children’s Hospital 3/12-8/12

Hospital Surgery Scheduler

Schedule any & all surgeries for pediatric patients

Answer phone calls from ACD line

Ensure all medical authorizations from insurance companies are obtained prior to scheduled surgeries

Insurance Verification Rep 6/08-3/12

Verify all patient insurance prior to scheduled surgical and/or diagnostic procedures

Calculate all patient deductible, coinsurance, & out of pocket amounts

Calculate point of service collections due from the patient at registration

Multi task to meet daily quota

Norton Community Medical Associates

Administrative Assistant 12/06-6/08

Studies pending

Obtain required pre-certifications for surgical & diagnostic procedures

Appointment reminders

Prescription faxes

Test scheduling

Medical Records Associate 5/05-12/06

Prep patient charts for doctor appointments

Customer service/phones

Filing patient charts

Patient registration

Microsoft excel

MEDIC

PowerPoint

L&N Federal Credit Union 10/03-5/05

Financial account associate

Initiate savings & checking accounts

Perform financial transactions; deposits, withdrawals, payments, CODs, IRAs

Process member transactions efficiently and confidentially

Responsible for maintaining an accurate balance on cash drawer

XP2

Education

Jefferson Technical College Louisville, KY 8/03-12/03

Medical Terminology, Anatomy & Physiology

Louisville Male High School Louisville, KY 8/99-5/03

Major: Science, Diploma

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