Verification Specialist/Front Desk Receptionist
Resume:
Donna Marie Maiorino
Jersey City, New Jersey 07307
*************@*****.***
Professional Summary
Seasoned Medical Receptionist/Insurance Verification Specialist seeking a secure and challenging position that will enable me to utilize my skills and knowledge I have acquired, and will afford me the opportunity to grow and develop while making a positive contribution.
Core Qualifications
Well versed in greeting and interacting with patients
In-depth knowledge of answering telephone, monitoring and directing calls, taking messages and providing information
Extremely efficient in time management, multitasking and working in a fast paced environment
Understanding of insurance policies and coverage
Organizational skills necessary to lead a front office
Strong ability to work under pressure and be accurate and efficient
Knowledge of Microsoft Office (word, excel) as well as medical software
Experience
Collector/Biller
Ereceivables
2020-2020
Received denial reports for New York Presbyterian Hospital
Investigate why claim denied, correct and rebill
Verify insurance via web portal, navinet, eagle system and by phone
Surgical Coordinator/Verification Specialist
Surgicore of Jersey City, Surgical Facility
2017-2019
Schedule surgical procedure with appropriate provider and time/location slot, utilizing appropriate scheduling information and inform all appropriate departments daily of any changes
Verify patient’s insurance and obtain prior authorization or communicate the need for prior authorization to appropriate party as needed
Enter notes/ special instructions needed for scheduling in the electronic medical record system
Medical Receptionist/Verification Specialist
Strulowitz & Gargiulo, Physical Therapy
1990-2008
Greet and register patients by collecting necessary personal and insurance information
Answer multiple line telephone, Schedule and confirm appointments with patients
Collect co-payments, deductibles and balances as required
Verify patient's benefits, obtain prior authorization/Referral as needed and explain coverage to patient
Prepare and update patient records accordingly, input demographics, diagnosis and procedure code
Education
High School Diploma, Dickinson High School
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