Time Cashier Customer Service

Patrick Assibong

Dorchester, MA *****/857-***-**** / **********@*****.***

SKILLS

Adaptable Worker

Customer Relations

Curriculum Development

Training and Supervisory Experience

Multilingual Communicator (French, English)

RECENT WORK HISTORY

Allied Universal Security, Boston MA August 2021- Present

Security officer

Provide excellent customer service

Conduct regular and random patrols around the business building and perimeter

Check visitors in and out of building

Follow procedures for various initiatives including fire prevention and traffic control

The Home Depot, West Roxbury, MA March 2021 - August 2021

Part-Time Cashier

Provided friendly, consistent, and professional service to all customers

Processed all point-of-sale transactions, including credit, debit, and cash purchases

Proactively study merchandise to provide efficient and informational customer service and sale recommendations

Boston Cares, Boston, MA October 2019 - December 2019

Volunteer ESOL and Citizenship Assistant Teacher

Volunteered 75+ hours to assist ESOL and Citizenship Classes for refugees, asylum seekers, and immigrants. Taught 85+ students

Translated English and French texts; Coordinated instructions, supervision, and teaching with paid staff

OTHER RELEVANT EXPERIENCE

Covenant University, Nigeria January 2015 -January 2018

Senior Lecturer in Political Science

Created syllabi to teach small classes of 10-50 students and large lectures of 250+ students

Mentored 9+ PhD students; supervised their dissertations

University of Buea, Cameroon January 2005- January 2015

Lecturer in Political Science

Coordinated 10+ departmental and faculty seminars; led advising initiatives for the Faculty of Social Sciences

Developed new curriculum and teaching methods for Statistics; increased students’

proficiency of Statistics by 80%

EDUCATION

University of Calabar, Nigeria 1982-B.S. Political Science Specialized in Project Management, graduated with distinction.

09/24/2022

The Officer-in charge

HR-Security

Boston MA

Cover Letter

Sir/Madam.

I am applying for the position of Security Officer in Athenaeum as advertised online because the requirements closely match my academic standing and experience. I have additional experience in customer service in Home Depot and Allied Universal where I was trained on the main tenets of customer service which includes receiving the clients, vendors, guests, visitors etc with greetings and a broad smile, engaging them by solving their problems, or providing service efficiently then thanking them for visiting any establishment.

I have been properly groomed in the principal bodies of Political Science, hence I am prepared to serve in any entry-level position because I have gotten enough experience from my service at the Home Depot and now as a Concierge and Security Professional for Allied Universal.

Above all, I can perform the security job with little of no supervision because I am duty conscious, and possess the values of accountability, compassion, respect, excellence and stewardship which I will bring to bear in Athenaeum.

As far as experience in most entry level jobs are concerned, I have enough experience as my resume clearly shows, hence if you want the best person to deliver the goods, invite me for an interview and hire me.

I must thank you for having the time and patience to read this cover letter.

Yours sincerely,

Patrick Agbor Assibong

Contact this candidate