adtb84@r.postjobfree.com

Monument, CO *****

719-***-****

CATHERINE COPPOCK

OBJECTIVE

Detail-oriented problem solver who prides themselves both as a team player and independent thinker, while striving towards company goals, contributing to its success, and increasing its profitability.

SKILLS & ABILITIES

Experience in Mortgage Lending, Credit Analysis, and Fraud Investigation.

Proficient in Encompass, Desktop Underwriter and Loan Program systems.

Efficient in reviewing income documentation to include tax returns.

Skilled in providing issue resolution in a positive and timely manner.

Well versed in interpersonal, verbal, and written communication skills.

Exceptional customer service to both internal and external customers.

Able to multitask, prioritize, and safeguard the confidentiality of work.

Effective organizational skills to ensure deadlines are met on time.

Capable of adapting in a fast-paced work environment.

Experience working in office and remote settings.

PROFESSIONAL EXPERIENCE

MORTGAGE UNDERWRITER II – BAY EQUITY HOME LOANS

August 2020 to August 2022

Determined borrowers’ credit worthiness from incoming loan applications.

Worked closely with Loan Officers and Processors to finalize loan package.

Analyzed income, asset, and collateral documentation for all loans.

CREDIT/FRAUD ANALYST, NATIONSTAR MORTGAGE

May 2011 to September 2017

Trained and managed employees while streamlining everyday processes.

Performed quality assurance reviews on defaulted loans.

Audited pooled investor loans for ongoing trust collapses.

MORTGAGE UNDERWRITER II, WELLS FARGO HOME EQUITY

August 2000 to June 2003, March 2004 to May 2010

Trained Junior Underwriters and Processors on internal credit policy.

Reviewed required documentation associated with loan approval.

Received incoming calls from Bankers and customer regarding loan status.

EDUCATION

Completed yearly training classes based on employer needs (2000-2022).

Studied Business Management, University of Hawaii, Leeward (1992-1993).

High School Graduate, Pearl City High School, Pearl City, HI (1987-1991).