Escrow Officer Customer Service
Resume:
Stacey Curry
***** ****** **** *** ****: 214-***-****
Forney, TX 75126 ***************@*****.***
SKILLS
Escrow Standards
Title Clearance
File Audit Review
Disbursement
Lender relations
Closing Disclosure
Document Prep
Title requirements
Customer Service Skills
Results-oriented
Experienced
Industry knowledge
Technology savvy
Fast-paced environment
Effective communications
Successful employee motivation
Creative troubleshooting
Highly productive
Organized
Effective employee relations
Problem-solving skills
Self-motivated
Able to prioritize
Effective management
EXPERIENCE
Orange Coast Title Company of Texas 10/18 - Present
Manager, Licensed Escrow Officer
Handling closing transaction files from start to finish, inclusive of:
oWork up and balance CD’s
oReview and resolve title issues
oOrder payoffs, deeds and other documents, as needed
oSchedule notaries and send docs once CD is approved, lender and attorney docs received
oPost-closing functions – recordings, uploading scanned docs, sending signed docs to lender
oFunding - set up wires, print checks
Generate weekly reports and monthly numbers
Purchase, REO, refi, cash and lender transactions
ATA of Texas (Dallas, TX) 07/16 - 09/18
Licensed Escrow Officer and On-Site Manager
Open escrow and order preliminary reports for a variety of transaction types
Receipt in buyer deposit to escrow
Generate weekly and monthly new order reports
Review title issues upon receipt of prelim report
Order payoffs when needed
Clear all title issues as needed – order WD if needed
Send title work to Lender – Title Cmt, Tax Cert, Prelim CD, Deed Of Trust (prior), ICPL
Calculate title fees and balance to Lender CD
Set up notary closing
Docs to notary once CD is approved and all docs received from lender and attorney
Post close files – send signed docs to lender
Fund files – send wires, print checks
Geico Insurance (Richardson, TX) 05/14 - 07/16
Insurance Agent/Adjuster
Provided quotes for both sales representatives and customers
Customer billing
Cancelled policy reissuing
Add/replace/delete vehicles on customer insurance policies
Provide outstanding customer service
High volume call center
Work with adjusters on work to be done on vehicles in regards to claims and payment
Sendera Title (Dallas, TX) 05/10 - 05/14
Licensed Escrow Officer
Open escrow, order preliminary title work
Receipt in buyer deposits and send receipt copies
Produce weekly and monthly new order number reports
Review title issues upon receipt of prelim report for resolution
Order payoffs
Order WD as needed
Send title work to Lender – Title Cmt, Tax Cert, Prelim CD, Prior Deed, CPL
Calculate title fees; Balance the CD to the Lender CD
Set up closing with notary
Send docs out to notary once the CD is approved and all docs have been received from the Lender and Attorney Docs
Post close the file – send all signed docs to Lender, etc.
Fund files - initiate wires, get/submit wire approvals, print checks, invoice payment mailouts, etc
EDUCATION
Upper Iowa University
oWorking on Bachelors in Business
o40 Hours in College Coursework Complete
Garland High School
oHS Diploma
LICENSES
2010 – Current Licensed Escrow Officer (renews 2024)
2010 – Current State of Texas Notary Commissioned (renews 2025)
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