NICK COUFAS - RESUME SEP ****

Senior IT Contracts Manager

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QUALIFICATIONS

Seasoned and practiced IT Contracts Management professional with direct training and experience in enterprise IT acquisition and negotiation with focus on Cloud, SaaS, ASP in addition to legacy licensing models, technical services and contracting. Core Competencies:

NEGOTIATION/REDLINE PERFORMANCE MGMT SAAS/ASP/CLOUD FINANCIAL ANALYSIS RFP/RFI/RFQ P&P STREAMLINE

PROJECT MANAGEMENT BUSINESS PARTNERSHIP VENDOR DIVERSITY Deep vendor management and contracting experience in Information Security (DLP, Threat Intelligence, ADM/IDM), Infrastructure (end point, server, virtualization, data center, network, storage), Co-location/data center outsource and diverse business application development & implementation.

Example managed vendors include: HPe, VMware, Dell/EMC, Cisco, Microsoft, Oracle, Google, Salesforce, Dynatrace, Netezza, Adobe, ADP, McKesson, Varonis, Splunk, SkyHigh.

Diligent vendor relationship management across a diverse portfolio.

Resourceful negotiation, experienced risk mitigation and collaborative, inclusive approach.

Internal stakeholder / leadership partnership at all enterprise levels; management of all acquisition phases from RFP to Go Live and through contract lifecycle.

Skilled in vendor performance management, Supplier Diversity Champion.

Results driven.

EXPERIENCE

LIBERTY MUTUAL INSURANCE Procurement Portsmouth, NH 4/19 - Present SENIOR IT CONTRACTS MANAGER

Senior negotiator leading cross-functional, international negotiation teams focusing on large scale enterprise-wide SaaS acquisition. Led formal assembly of constituent stakeholder groups and cultivation of detailed negotiation project plans and strategies. Presented negotiation approach to senior leadership for executive alignment, manage executive feedback and ongoing messaging. Pilot legal, privacy, information security, data governance and finance teams through review and approval. Negotiated and redlined master-level agreements with focus on software service and with careful consideration to company data privacy, information security and confidentiality requirements. Successfully orchestrated internal/external messaging, approvals, negotiations and redlines to timely closure, leveraging optimal terms and price. NICK COUFAS - RESUME SEP 2021

Senior IT Contracts Manager

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BLUE CROSS BLUE SHIELD OF MASS IT Division Boston, MA 8/05-4/19 SENIOR IT CONTRACTS MANAGER 11/09-4/19

IT CONTRACTS MANAGER 8/05-11/09

RFP Process Ownership

Lead and manage formal RFP process for IT Project Portfolio and IT Operations initiatives representing approximately $250 million in annual spend. Partner with Business leaders and Project Management, lead RFP process from funding initiation to GO Live. Conduct monthly Project Manager training, facilitating functional knowledge of formal RFP process including RFP creation, contract development process, project funding process and benchmarking of Best In Class vendors. Lead RFP submission analyses, conduct SWOT analysis and recommend acquisition approach to Leadership. Facilitate formal vendor presentation, manage cross- functional score carding, conduct formal financial diligence, document clear RFP audit trail. Update division VP and CIO, manage group of two Contract Administrators and one Graduate Intern, delegate work appropriately, lead weekly contract status meetings. Contracts Development/Ongoing Performance Management Initiate, negotiate and execute IT ASP, SaaS, Cloud, software agreements, in addition to traditional perpetual/maintenance agreements, in addition to hardware, service level agreements, and managed/solution based services agreements for enterprise IT division representing $250 million in total annual spend. (continued) Lead cross-functional negotiation team, negotiate business terms in conformance with and in partnership with Legal partners. Lead cost savings initiatives, negotiate and realize significant year-over-year cost reductions. Example cost reduction successes include:

$5 million cost savings (20%) - Outsourced data center / COLO provider

$1.8 million cost savings (50%) - Enterprise data storage & hosting vendor

$1.5 million cost savings (33%) - Enterprise infrastructure software OEM

$1 million cost savings (30%) - Enterprise midrange server & desktop software OEM Establish vendor performance plan for strategic vendor partners, establish meeting frequency, score metrics and develop scorecard. Lead quarterly performance meetings with vendors to leverage spend and ensure proper service level adherence; present vendor performance dashboard to C-Level leadership.

NICK COUFAS - RESUME SEP 2021

Senior IT Contracts Manager

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ATC ENGINEERING, INC. Corporate Office Woburn, MA 11/02-8/05 CORPORATE PROCUREMENT MANAGER

Detailed evaluation, negotiation and rollout of 16 National Vendor Programs Enterprise-wide. National Request For Proposal, vendor proposal/bid, financial evaluation, vendor selection, contract negotiation, cultivation and management of vendor relationships, supervision of Procurement Specialists.

Communication and correspondence of new Corporate National Programs to 2000 employees in 78 locations in North America. Example Executed National Vendor Programs: Achieved 20% cost savings overall while increasing business value. AKIBIA, INC Interliant Consulting Division Woburn, MA 6/01-8/02 SENIOR IT PROCUREMENT ANALYST

Contract negotiation, international and domestic procurement of project and internal related information security, infrastructure and networking hardware, software, and professional services with vendor OEM’s in support of enterprise sales clients. Project management, vendor bid and selection, terms negotiation, redline, process streamline. Initiate, develop and maintain corporate vendor relationships, assist in enterprise-wide back office software integration to Oracle / Ariba. Prior positions:

Novell, Inc. (1999-2001) - Sr. IT Procurement Analyst Hewlett Packard Company (1998-1999) - IT Buyer

EDUCATION

BOSTON UNIVERSITY Int’l Business / Economics BAS 1994-1998 SUFFOLK UNIVERSITY MBA Course load, Business Management 2004-2006 ICN / CAUCUS Certified Technology Procurement Executive (CTPE) DIGITALTHINK, INC. E-Commerce/E-Procurement Cert

NICK COUFAS - RESUME SEP 2021

Senior IT Contracts Manager

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MEMBERSHIP

International Computer Negotiation (ICN) / Caucus 2012 - Present Active member of ICN, an association dedicated to technology procurement and business contracting professionals.

ClearEdge Partners 2010 - Present

Active member of ClearEdge local, regional and national training, certificate programs designed for best in class IT vendor negotiation technique. Boston University Alumni Association 1998 - Present RECOGNITION

BCBSMA Supplier Diversity Champion Award

BCBSMA IT Outstanding Performance Recognition Award BCBSMA IT Division Annual “Made It Happen” Award

END POINT

SAP Ariba, Proactis, Adobe eSign, DocuSign, Oracle Financial Suite, Oracle iProcure, Mercury Demand Mgmt, AtTask, IPA, Omar, Ask ManMan, Purchaseware, Coda, Coda Procure. Microsoft Office Suite

REFERENCES AVAILABLE UPON REQUEST

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