Service Representative Customer
Resume:
Kindre R. Wilson
*** *. ****** **. ***. *S-*, Waynesboro, PA 17268 C: 301-***-****
****************@*****.***
Objective:
To secure a position as a Customer Service Representative to utilize my customer service background and knowledge of communications.
Education:
Bachelor of Arts in Economics
Minor in Communications Arts and Sciences
Pennsylvania State University, Mont Alto, PA
Anticipated graduation May 2024
Cumulative GPA: 3.6
Experience:
Sales Representative – R.L. Groves & Sons, Gettysburg, PA February 2022 – Present
● Scheduled appointments with clients and managed project advancements through AccuLynx.
● Prepared and delivered presentations for clients.
● Communicated daily with my immediate supervisor through the team’s group chat, email, and AccuLynx.
● Answered calls and liaison with clients and other representatives.
● Managed and organized my own work schedule according to the client's availability.
● Worked independently of management in a remote environment to exceed client and company standards.
Assistant Manager – Walgreens, Chambersburg, PA
April 2020 – December 2021
● Scheduled, organized, and facilitated work amongst team members.
● Delegated tasks as appropriate to other staff members.
● Monitored team members to ensure that HIPPA guidelines and other company procedures were being followed.
● Read, monitored, and responded to the supervisor’s emails.
● Answered calls and liaison with clients.
● Ordered office supplies and equipment.
Related Certifications and Skills:
● High School Diploma
● Microsoft Office
● Canvas
● English – Native (ILR Level 5)
● Spanish – Proficient (ILR Level 3)
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