Laboratory Manager

LARS MIKKELSEN

Glendale, CA *****

651-***-**** **************@*****.***

OBJECTIVE To expand my career as an Operations, Manufacturing or Production Manager. using my skills and experience. QUALIFICATIONS

• Customer-focused / diplomatic / tactful / positive / upbeat

• Superior Manager / coach / trainer / mentor / solution-oriented / highly organized • Persuasive oral / written communicator / high level of motivation / aptitude

• Interact well at all levels internally and externally / excellent stability

• Adept Team Leader or function well as an individual contributor

• Resourceful problem solver / outstanding rapport builder

• Lean Methodology expertise / highly analytical / methodical

• Quality Assurance / OSHA, FDA / Regulatory Compliance / cGMP

CAREER OVERVIEW

My career has been involved in two major areas: Operations / Production and Customer Service Management. In my 8-year career as a Supervisor in the American Red Cross, my public service, supervisory and operations management skills were all highly developed. Having worked in both non-profit and for-profit organizations I’ve honed my skills in both people and operations management, saving my organizations both time and money, through thorough oversight and proper training.

PROFESSIONAL EXPERIENCE

2021 to 2022 (July): ATLAS-GENOMICS, Los Angeles, CA

National Covid-19 Testing Facilities for the Travel / Entertainment / Film Industry

Laboratory Manager

Manage the inventory tracking system to record deliveries, shipments and stock levels and to evaluate / improve inventory control systems for this diversified testing laboratory. Analyze daily product / supply levels to proactively alleviate shortages. Enhance business relationships with suppliers / clients. Propose strategies to reduce costs and improve procedures of supply chain logistics. Facilitate the implementation of a LIMS system (GoMeyra) for patients and inventory.

2019 to 2020: HENRIK GRAM’S KONDITORI, Bel Air, CA

Consulting Bakery with new recipes and product ideas inspired from Europe

Operations Manager

Managed 3. Inventory management, Accounts Receivable, payroll and order processing. Reduced inventory spend by over 22.8% by carefully managing existing stock

2018 to 2019: AXIA PHARMACEUTICAL, Los Angeles, CA

FDA-registered, full-service 503B outsourcing facility for injectable pharmaceuticals

Laboratory Manager

Primary responsibility was spearheading a team of 8 to 10 employees in the research center for FDA 503b-agreeable exacerbating pharmacy/manufacturer of sterile infusion drugs. Oversaw complete stock control, including merchant sourcing, provider relations and obtainment. Executed Lean assembling forms through every one of the 5 organization research facilities. Created assessment / audit framework model survey for FDA audits of sellers globally. Implemented new programs, tests, methods, instrumentation and procedures by investigating alternatives, prepared proposals, developed and performed parallel testing, and monitored progress.

Saved 21% by purchasing raw active ingredients from vendors overseas, avoiding heavy US price mark-ups

Lars Mikkelsen – Page 2

2015 to 2018: FLOOR AND DECOR, Woodland Hills, CA

National Retail Hard Surface Flooring Company, 75+ Locations

Operations Manager / Customer Service Supervisor

Primary responsibility was to ensure the highest possible level of customer service through all phases of our customer interaction. Supervised 6, (4 cashiers and 2 Inventory Control Specialists). Customer base includes a mix of professional contractors and retail.

Successfully saved a $17,000+ large flooring order and a customer relationship by obtaining special discounts on accessories / installation supplies

Independently developed a Central Binder System, organizing all data to process tax exempt sales for our entire customer list

2002 to 2015: AMERICAN RED CROSS, St. Paul, MN

Production Supervisor 2008 – 2015 Oversaw all aspects of blood and aphaeresis collection operations including hiring, training, a well-qualified team of 15. Responsible for entire donation / distribution process: Coordinated donation efforts / blood collection, cold storage, and processing; labeling, separation into transfusable components; sending tubes for testing. Finally, after test results are received, usable results labeled, packaged and stored for distribution, while tainted bio-hazardous remains were disposed of. As Supervisor, improved communication between departments to increase cooperation / teamwork. Introduced / implemented Lean Methodology concepts to streamline blood processing.

As a Member of the Safety Committee, spearheaded compliance / employee safety / closer monitoring for safety, resulting in an 18.2% reduction in accidents and injuries Led Focus Groups and training projects on employee retention

Member of Lean Standardization Groups to enhance organizational efficiencies

Team Lead 2006 - 2008 Supervised 40. Ensured compliance with all state / federal regulations to maximize donor safety and confidentiality. Trained, mentored and coached team members, providing performance feedback to promote professional growth / development. Completed all required reading / training, and accurately audited DOT paperwork against established protocols.

Promoted to Team Lead based on performance

Collection Technician II 2002 - 2006 Identified areas needing improvement; generated suggestions; developed innovative new approaches in blood collection techniques during donation drives.

EDUCATION

B.S., Accounting, Copenhagen Business College, Copenhagen, Denmark

Bilingual – Danish / English

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