Tia Lacey

Summary:

Tia is a motivated professional with 4+ years of experience as a medical assistant and customer service representative. She is a certified medical assistant, with a considerable knowledge of administering injections, recording EKGs, and patient scheduling. She is also skilled in using MS Office Suite and Electronic Health Records (EHR) software. Besides, she has extensively worked as a customer service representative and assisted customers with the completion of orders while answering incoming calls phone calls along with answering phone calls and calling patients to quarantine during Covid. She is based in Palmdale, CA and is willing to work onsite. She will be available for the interview with a 48- hour prior notice.

Education:

2007 - 2010

Los Angeles Baptis High School

2019 - 2020

San Joaquin Valley College

Skills:

CMA Certified Medical Assistant.

Currently graduate from SJVC, trained in administering injections, recording EKG's, and patient scheduling. Medical coding (CPT) and phlebotomy/blood draw.

Certified in basic life support (BLS) /CPR for adults and children and infants and am highly skilled in using the MS Office Suite and Electronic Health Records (EHR) software.

Professional Experience:

Customer Service Rep., Cashier

Macy’s 01/2015 - 01/2018

Workday consists of handling all Currency With transactions in purchases returned.

Assisted customers with the completion of orders while answering incoming calls phone calls.

Call Center Rep.

Los Angeles County 01/2020 - 01/2021

Answered phone calls and called patients to quarantine during Covid

Los Angeles County Department of Health 02/2021 - 05/2021

Administered Covid injections and checked in patients.