Customer Service Data Entry
Resume:
Aubrey Potter
Midvale, UT *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Bartender/Server
A Bar Named Sue on Highland - Millcreek, UT
May 2021 to Present
• Bartender/mixology certified
• Food handler certified
• Prepared drinks according to menu
• Prepared unique and customizable drinks based on customer preference and personality
• Maintained relationships with regulars and new patrons
• Ensured outstanding customer service
• Trained new employees
• Used exceptional sales tactics to ensure a valuable experience
• Professional yet outgoing demeanor
• Sense of urgency and organization while working in a very fast paced environment
• Leadership skills such as leading my team so our shift goes smoothly while working with one another Bartender and Server
Hoppers Brew Pub - Midvale, UT
July 2019 to September 2021
• Served food and beverage to patrons in a timely manner
• Used exceptional customer service and sales skills
• Maintained restaurant standards and guidelines
• Maintained a clean and sanitary work environment
• Great sense of urgency
• Professional demeanor
• Took on host, busser, and cashier duties
• Knowledgeable in alcohol services and safety
• Bartending certified
• Catering certified
Account Manager/Sales Representative/Recruiter
Rise Global - Midvale, UT
August 2018 to July 2019
• Top performer in company
• Made business negotiations with customers for telecommunications and television service
• Gained Product knowledge
• Grew key relationships with my customers
• Maintained an average 11-15 sales per week
• Maintained a team of 10-15 individuals
• Trained individuals on basic sales skills
• Recruited and hired individuals
• Conducted preliminary and secondary interviews
• Managed small groups out of state
• Public Speaking
• Conducted meetings
• Goal setting
• Managed business trips
• HR/payroll duties
• Conducted team meetings
• Ran effective workshops
• Maintained leadership standards
E-Commerce Manager
Tru Fru - Salt Lake City, UT
April 2018 to August 2018
• Assistant to the Director of Sales
• Went to the company's warehouse to assemble pallets
• Managed all ecommerce accounts across the country
• Contacted prospective customers/buyers via email and phone
• Proficient in google docs
• Set appointments to meet and/or have conference calls with potential partners
• Scheduled webinars
• Organized websites into categories
• Learned about shipping details/logistics
• Utilized social media and web presence to increase sales
• Designed an email template to send to partners
• Designed the call script for future Tru Fru employees
• Provided analytic reports of online sales
• Used team building exercises to drive sales
• Set up orders/samples to be shipped
Paralegal
Lexington Law Firm - Bountiful, UT
March 2018 to May 2018
• Answered calls for existing and new clients.
• Reviewed credit analyses to provide services that would best fit client needs.
• Maintained an 82% or above with cancel-save metrics.
• Provided clients with exceptional customer service satisfaction.
• Progressed in growing key client relationships throughout every encounter.
• Gave suggestions on how to improve credit scores and budget finances.
• Sent out negative items to be challenged with credit bureaus.
• Sent legal documents to clients.
• Swore on credit laws to maintain confidentiality and abided by said laws to provide clients with an honest approach at all times.
Sales/Customer Service Representative
Progrexion - Bountiful, UT
October 2017 to March 2018
• Answered and placed calls or existing and prospective customers.
• Assisted customers with product inquiry and placing orders.
• Utilized human relations, communication, and negotiation skills to market and sell dietary supplements and cosmeceuticals.
• Used strategy to prevent a negative customer service experience.
• Signed customers up for memberships to receive the latest deals and discounts.
• Developed and implemented new strategies to further personal and team success.
• Highlighted key benefits regarding product to ensure client satisfaction. Host
Host
Longhorn Steakhouse - Midvale, UT
October 2016 to September 2017
• Used team building exercises to drive sales.
• Set up orders/samples to be shipped
• Greeted guests with a friendly and outgoing approach.
• Assigned guests to tables suitable to their needs and according to server rotation.
• Create conversation with guests to ensure positive environment.
• Maintained a clean work environment.
• Prepare and take Togo orders.
• Train new employees and create an organized dynamic so the establishment runs efficiently.
• Made promotions and specials aware to the guests.
• Maintained contact with kitchen staff and management so that dining details and customer's concerns are addressed.
• Set up tables and/or areas for parties or events. Education
High school or equivalent
Utah Real Estate School - Midvale, UT
2019
Some college
Entrada High School - Sandy, UT
2017
Skills
• Sales strategies
• Financial management
• Forecasting
• Recruiting
• Mentor
• Social media marketing
• Marketing
• Training
• Excel
• Microsoft Office
• Customer Service
• Microsoft Word
• Powerpoint
• Sales
• Receptionist
• retail sales
• Sales Experience
• Outbound Sales
• Front Desk
• Microsoft Excel
• Microsoft Powerpoint
• Data Entry
• Management
• E-Commerce
• Bartending
• Google Docs
• Public Speaking
• Telecommunication
Certifications and Licenses
Food Handler
Alcohol Serving License
Bartender License
Food Handler Certification
Additional Information
Skills
• Program coordination
• Mentor
• Team development
• Critical thinking
• Financial Management
• Social Media Marketing
• Public speaking
• Trend forecasting
• Supervision and training
• Recruiting and hiring
• Sales strategies
• Customer retention
• Goal setting
Contact this candidate