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Customer Service Data Entry

Location:
West Jordan, UT
Posted:
November 03, 2022

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Resume:

Aubrey Potter

Midvale, UT *****

adtb31@r.postjobfree.com

+1-801-***-****

Authorized to work in the US for any employer

Work Experience

Bartender/Server

A Bar Named Sue on Highland - Millcreek, UT

May 2021 to Present

• Bartender/mixology certified

• Food handler certified

• Prepared drinks according to menu

• Prepared unique and customizable drinks based on customer preference and personality

• Maintained relationships with regulars and new patrons

• Ensured outstanding customer service

• Trained new employees

• Used exceptional sales tactics to ensure a valuable experience

• Professional yet outgoing demeanor

• Sense of urgency and organization while working in a very fast paced environment

• Leadership skills such as leading my team so our shift goes smoothly while working with one another Bartender and Server

Hoppers Brew Pub - Midvale, UT

July 2019 to September 2021

• Served food and beverage to patrons in a timely manner

• Used exceptional customer service and sales skills

• Maintained restaurant standards and guidelines

• Maintained a clean and sanitary work environment

• Great sense of urgency

• Professional demeanor

• Took on host, busser, and cashier duties

• Knowledgeable in alcohol services and safety

• Bartending certified

• Catering certified

Account Manager/Sales Representative/Recruiter

Rise Global - Midvale, UT

August 2018 to July 2019

• Top performer in company

• Made business negotiations with customers for telecommunications and television service

• Gained Product knowledge

• Grew key relationships with my customers

• Maintained an average 11-15 sales per week

• Maintained a team of 10-15 individuals

• Trained individuals on basic sales skills

• Recruited and hired individuals

• Conducted preliminary and secondary interviews

• Managed small groups out of state

• Public Speaking

• Conducted meetings

• Goal setting

• Managed business trips

• HR/payroll duties

• Conducted team meetings

• Ran effective workshops

• Maintained leadership standards

E-Commerce Manager

Tru Fru - Salt Lake City, UT

April 2018 to August 2018

• Assistant to the Director of Sales

• Went to the company's warehouse to assemble pallets

• Managed all ecommerce accounts across the country

• Contacted prospective customers/buyers via email and phone

• Proficient in google docs

• Set appointments to meet and/or have conference calls with potential partners

• Scheduled webinars

• Organized websites into categories

• Learned about shipping details/logistics

• Utilized social media and web presence to increase sales

• Designed an email template to send to partners

• Designed the call script for future Tru Fru employees

• Provided analytic reports of online sales

• Used team building exercises to drive sales

• Set up orders/samples to be shipped

Paralegal

Lexington Law Firm - Bountiful, UT

March 2018 to May 2018

• Answered calls for existing and new clients.

• Reviewed credit analyses to provide services that would best fit client needs.

• Maintained an 82% or above with cancel-save metrics.

• Provided clients with exceptional customer service satisfaction.

• Progressed in growing key client relationships throughout every encounter.

• Gave suggestions on how to improve credit scores and budget finances.

• Sent out negative items to be challenged with credit bureaus.

• Sent legal documents to clients.

• Swore on credit laws to maintain confidentiality and abided by said laws to provide clients with an honest approach at all times.

Sales/Customer Service Representative

Progrexion - Bountiful, UT

October 2017 to March 2018

• Answered and placed calls or existing and prospective customers.

• Assisted customers with product inquiry and placing orders.

• Utilized human relations, communication, and negotiation skills to market and sell dietary supplements and cosmeceuticals.

• Used strategy to prevent a negative customer service experience.

• Signed customers up for memberships to receive the latest deals and discounts.

• Developed and implemented new strategies to further personal and team success.

• Highlighted key benefits regarding product to ensure client satisfaction. Host

Host

Longhorn Steakhouse - Midvale, UT

October 2016 to September 2017

• Used team building exercises to drive sales.

• Set up orders/samples to be shipped

• Greeted guests with a friendly and outgoing approach.

• Assigned guests to tables suitable to their needs and according to server rotation.

• Create conversation with guests to ensure positive environment.

• Maintained a clean work environment.

• Prepare and take Togo orders.

• Train new employees and create an organized dynamic so the establishment runs efficiently.

• Made promotions and specials aware to the guests.

• Maintained contact with kitchen staff and management so that dining details and customer's concerns are addressed.

• Set up tables and/or areas for parties or events. Education

High school or equivalent

Utah Real Estate School - Midvale, UT

2019

Some college

Entrada High School - Sandy, UT

2017

Skills

• Sales strategies

• Financial management

• Forecasting

• Recruiting

• Mentor

• Social media marketing

• Marketing

• Training

• Excel

• Microsoft Office

• Customer Service

• Microsoft Word

• Powerpoint

• Sales

• Receptionist

• retail sales

• Sales Experience

• Outbound Sales

• Front Desk

• Microsoft Excel

• Microsoft Powerpoint

• Data Entry

• Management

• E-Commerce

• Bartending

• Google Docs

• Public Speaking

• Telecommunication

Certifications and Licenses

Food Handler

Alcohol Serving License

Bartender License

Food Handler Certification

Additional Information

Skills

• Program coordination

• Mentor

• Team development

• Critical thinking

• Financial Management

• Social Media Marketing

• Public speaking

• Trend forecasting

• Supervision and training

• Recruiting and hiring

• Sales strategies

• Customer retention

• Goal setting



Contact this candidate