Customer Service Administrative Assistant

Pamela ***** Chelsy McClanahan Paige Square

Ashburn VA 20148

703-***-**** ********@***.***

Objective and Highlights:

To pursue a challenging and rewarding opportunity for a growing organization seeking a great team-playing, qualified professional possessing 10+ years experience in finance, management or a similarly relevant field. Capabilities include but are not limited to accounting, financial planning, budget analysis, competitive sales, contract and proposal compilation and assurance, an acute attention to detail, and a high-level cognizance for excellent client/customer service. Professional Experience:

G & C Tire & Auto

14008 Willard Road

Chantilly, VA 20151

Finance Assistant

Duties include:

Checking invoices, add invoices to Quick books, print checks and mail,file invoices and check stubs IQor Charleston SC

May 2018-January 2019

Senior Agent

As an agent, duties include: answering calls, taking payments, researching list payments, customer service and making sure clients have a positive experience. Block Advisors Honolulu Hawaii

Dec 2017-April 2018

Receptionist

As a receptionist, duties include: filing, answering phone, setting appointments, confirming appointments, supplying the office. Keeping the office running smoothly. Pacific Union Financial Fairfax, Va Mar 2015-Mar 2017 Submission Specialist

● As a submission specialist, duties include: Setting up mortgage loans, managing and maintaining loan files to ensure proper loan documentation is present and accounted for, collecting documentation, verifying documents for accuracy, contacting the brokers to obtain missing documents and signatures, disclosing the loan estimate to the borrower and re-disclosing for any changes in the documentation.

American Systems Corp Chantilly, Va Nov 2012 – Mar 2015 Administration Assistant/Accounting Department

● As administrative assistant, duties include: gather mail and sort/scan, issue and mail checks, match and file remittances with proper invoices, and assist the accounting department as needed. The Bungalow – Chantilly, VA Aug 2006 – Aug 2016

Server/Bartender

● As a lead server, duties include: competitive sales, working efficiently in a fast-paced team environment, ensuring guest satisfaction, opening/closing responsibilities, consistent dependability, and many other detail-oriented tasks Jim McKay Chevrolet – Fairfax, VA Jul 2003 – Dec 2006 Finance Manager

● Remained an assertive, dynamic and enthusiastic hands-on leader for the finance/sales team, structured and coordinated deals, maintained lender relations, continued focus of excellent customer service. Education, Certifications, Awards:

Dickinson Business School

San Antonio, TX

Emphasis on Accounting Studies (AP, AR)

Elkton High School

HS Diploma

Elkton, MD

References available upon request

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