Customer Service Sales Consultant

Daniel Briones Aguilar

Monterrey, México +52-818******* ****.********@*****.***

ABOUT ME

Related tires jobs experience, like technical instructor, Field fleet technician, Sales and Technical customer service, i m like to roll up my slevees and work hard in shop since mounting, demounting, and balancing. My experiece in the field, make me become in a good candidate to work on shop or outside on customer s vehicle. PROFESSIONAL SUMMARY

Sales Consultant offering extensive experience in bussiness development, product performance and sales.

Conduct to product demonstrations to highlight features.

Problem solving strength

Excellent customer service, warranties research and conflict resolutions skills.

Proficient in Excel, PP, CRM, technologics tools, like Tire Optix, Tire Check, and Budini

Fluency in Spanish and intermediate level of English.

Able to relocation

SKILLS

Sales

Fleet service

Product and service knowledge, warranties and customer service

Equipment and tool operator

Repair, Mount and Demount Commercial and PLT tires

Follow up tire performance

Staff training

Technical sales

WORK EXPERIENCE

TBC de México

Commercial Tire Specialist (Sales Support) Central and South zone December 2021 to March 2022

Sales

Technical training

Implementing business strategies

Technical customer service

Wheel Center

Technical Advisor Sales North zone June to

December 2021

Sales and prospectation

Counter sales

Install and balance commercial tires

Field technician

Technical customer service

Fletes Marroquín

Tires administrator Local october 2020

to june 2021

Coordinate road service

Mount, demount, and balance comercial tires

Buyer

Field techician

Manage all tires in operation,and follow up tire performance Continental Tire Servicios

Field service engineer North Zone november 2015 to december 2019

Customer service

Technical training

Sales

Follow up Tire performance

Scania Comercial Service Advisor

2013 -- 2015

Llantas y Servicios Serna Anáhuac Customer Service 2011 – 2013

Armonía en Envasado y Nutrición Sales, customer service 2010 – 2011

Costco Tire Center Manager

2005 – 2009

EDUCATION

Universidad Metropolitana de Monterrey GRAPHIC DESIGN BACHELOR S DEGREE 2001- 2003

Universidad del Valle de México BUSINESS ADMINISTRATION BACHELOR S DEGREE 2018- 2021

COURSES

INTERMEDIATE EXCEL DIPLOMA march 2018, CDMX

CERTIFIED AS WARRANTY ADJUSTER CONTINENTAL march 2016, CDMX. CERTIFIED AS WARRANTY ADJUSTER MICHELIN march 2006 / april 2013, Querétaro

CERTIFICACIÓN VENTAS COSTCO january - July del 2008

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