Data Entry Service Representative remote

ANITA JONES

**** **** ****, ****, *******, TX, **051, US • 346-***-**** • ********@*****.***

Dedicated to completing tasks and job responsibilities in a timely and unobtrusive manner. I stayed motivated to finish jobs on time.

Committed to workplace safety and cleanliness.

Outstanding reading and math skills, as well as the ability to comprehend and follow instructions efficiently. Safety-conscious and adaptable, with good problem-solving and planning skills. Safety and compliance

Shipping and receiving

Supply Chain Management

Material packaging

Food preparation

Team Leadership

Production reporting

Inspection reviews

Inventory management

Logistics

Shipping Documentation

Document scanning

Self-motivated

Assembly and production

Strong verbal communication

Skilled in Microsoft Office, Excel, Power points, Words Clerical support

Equipment operation

Data entry

GED - 2001

Elect - Houston, TX

Materials Handler - April, 2022 to August, 2022

Eclipse Advantage, LLC - Melbourne, FL

Was in charge of operating equipment while adhering to standard safety procedures. Cleaned floors, emptied aisles of debris, and rearranged inventory to create a tidy and obstacle-free warehouse floor. Used identifying tags to attach to containers in order to mark them with shipping information. Used forklifts and pallet jacks to move large products from one warehouse area to another, making them more accessible. Kept storage areas organized, clean, and secure to fully protect company assets. Made pallets of boxes to make transportation easier. Prepared job sites efficiently by clearing debris and setting up materials and tools. Received and unpacked shipments and new equipment as directed. Used handheld scanners and physical logs to keep track of item movements. Read production orders, work orders, shipping orders, and requisitions to determine what needs to be moved, gathered, or distributed. Immediately informed the purchasing team of any missing or damaged items when unloading and receiving. Loaded, unloaded, and sorted cargo as part of accurate and efficient shipments. Cleaned warehouse areas to maintain safety and efficiency. Professional Summary

Skills

Education

Work History

Shipping and Receiving Clerk - February, 2019 to November, 2021 Bizslink LLC - Pasadena, TX

Receive and ship products distributed in the warehouse as well as apply postage for correct shipping. Moved products to assigned area in the warehouse or to store shelves. Retrieved customer orders and packaged for shipment. Prepared shipping documents and mailing labels.

Verified that orders were filled correctly and created labels for products, scanned products in for tracking numbers and clean at the end of each shift.

Increased customer satisfaction by resolving [Product or Service] issues. Was in charge of day-to-day shipping and receiving for over 1500 packages per day. Kept track of scheduled shipment dates to ensure on-time delivery, expediting as needed and informing customers of any deviations. Researched and implemented the best shipping and receiving strategies, choosing the best carriers, routes, and methods to reduce costs and improve schedules.

Considered shipping procedures, rates, and routes in determining the best shipping methods for materials. Inspected the merchandise and sent any damaged items to be repaired before shipping. Customer Service Representative - April, 2014 to September, 2016 HCC Central College Bookstore - Houston, TX

Provided a superior customer experience in order to build a loyal customer base. Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts. Am responsible for resolving customer issues and making recommendations. Customer questions about available merchandise, sales, current prices, and upcoming company changes were answered by me. Communicate with customers over the phone or in person to provide product or service information, take or enter orders, cancel accounts, or obtain information about complaints.

Have excellent listening skills, including the ability to recognize the problem, show empathy and concern for the person's situation, analyze the root cause, and ensure a resolution.

Interact with clients to determine their needs and provide an exceptional shopping experience, receiving positive feedback from management on my communication and client interaction.

Handle credit card transactions and applications.

Managing transactions with customers using cash register Collecting payments whether in cash or credit

Processed finical aid for books and services processed refunds Basic PC knowledge Familiarity with electronic equipment, like cash register and POS Strong communication and time management skills Customer satisfaction-oriented

Answered inbound/outbound calls in a call center setting

Contact this candidate