**/**** - **/**** ******* Specialist
Allsouce Agency (Merck), Wilson, NC
Copying Reading
Pulling Sample
**/**** - **/**** **** worker
Manpower/Nomaco, Zebulon, NC
Packing
Manpower/Pfizer, Rocky Mount, NC
Packing, stacking,
09/2021 - 12/2021 Office Assistant/ Hab-Tec
A Caring Heart Case Mgmt Inc/Temp Assignment, Wilson, NC Reconciled bank statement
Worked on spreadsheet
Trained new employee
Answer Phones
Assembly Training Book
Respite House taking care of consumer
11/2020 - 08/2021 Receptionists and Information Clerks Omalley & Tunstall/ Temp Assignment, Tarboro, NC
Auditing File
Working off spreadsheet
Answer Phones
Filing
copying
Scanning
Post Office
Faxing
Reports to SSI
Check Request
Prep Files for court
10/2020 - 10/2020 File Clerk Audit
Beaconhill Staffing/Ogletree/Deakins Law Firm, Raleigh, NC Auditing File
Working off spreadsheet
Correcting Errors
04/2020 - 07/2020 Chargeback Specialist /Retail payments Adecco/BB & T Bank, Wilson, NC
Doris Bryant
3654 LONGLEAF DR NE, ELM CITY, NC 27822-8282
Phone: 252-***-****
Alt Phone: 252-***-****
Email: **************@*****.***
Employment History
Worked off spread sheet reporting fraud
Made correction
Report any Fraud over 1,000.00 dollar to supervisor for approval Sent Emails out to fraud that was not block
Data Entry document
Process documents
Remote work
01/2020 - 03/2020 Document Inventory Data Entry Clerk LMN /Merck, Wilson, NC
Data Entry Document,
Filing
Process Data
Upload files
08/2019 - 09/2019 Data Entry 2
PNC Bank, Rocky Mount, NC
Data Entry
Account Payable
Enter payment daily
Correction on bill payment
05/2014 - 02/2019 Administrative Assistant
Monarch, Wilson, NC
Medical Billing
Provided customer service by greeting the patients/clients when they arrived in the office. (Received recognition for providing excellent customer service. Received a certificate and Plaque along with a gift card for this award.) Obtained medical histories.
Completed administrative and clinical tasks in the office of a physician. Recorded patient history and personal information
Scheduled patient appointments.
Entered patient information into medical records,. Gathered and recorded patients' personal information. Kept patient information that the patient provided confidential and discussed it only with other medical personnel who are involved in treating the patient. Scanned in pertinent client information to a secured data base. Electronic Health Records (EHR) were adopted by the facility moving patient information from paper to electronic records. Required to learn the EHR software that was used in the office.
Assisted patients in filling out insurance forms and coded patients' medical information.
Answered telephones and schedule patient appointments. 07/2011 - 05/2014 Clerical Office Worker
Mega Force Temporaries, Wilson, NC
Worked various companies filling in as necessary. Each position required the following duties:
Performed a variety of clerical tasks, including answering telephones, typing documents, and filing records. Answered and transferred telephone calls or took messages.
Sorted and delivered incoming mail and sent outgoing mail. Scheduled appointments and received customers or visitors. Provided customer service by greeting customers and clients when they entered the office.
Provided general information to staff, clients, or the public Typed, formatted, or edited routine memos or other reports. Copied, filed, and updated paper and electronic documents. Prepared and process bills and other office documents. Collected information and performed data entry.
Responsibilities often changed daily with the current needs of the employers. Filed documents, completed data into computers, and performed other tasks using software applications such excel, word, and power point. Required to keep client/customer information confidential. Used photocopiers, scanners, fax machines, and other office equipment. 05/2009 - 07/2011 Mortgage & Lending
Manpower, Wilson, NC
Worked at BB & T, Wilson, NC.
Offered customer assistance responding to various questions that the customer had regarding their loan application.
Provided administrative and clerical support in mortgage lending settings. Reviewed loan documents and application information. Contacted customers to get or give loan application status information. Assigned work according to document volume to the team members (15 members) to meet required time frames for loan processing. Prepared the mortgage loan closing documents according to Federal, State, and Company guidelines.
Responded to questions from customers and loan underwriters on the status on any particular loan application.
Requested documents from the clients as required by the Loan Underwriters in order to complete the loan underwriting process. Gathered the required information regarding the client's credit history, and received the information needed for the loan underwriters to determine the creditworthiness of individuals' mortgage credit.
Called or wrote to credit departments of businesses and service establishments to get information about applicants' credit standing. Prepared the documents that were required by the appraiser and are issued at the closing of a loan.
12/1991 - 07/2009 Clerical Office Worker
Horizon Personnel, Parsippany, NJ
Worked for Horizon Personnel: December 1991 - June 1993 and June 2005 - July 2009; Worked at various companies based on their office staffing needed. Performed the following duties as required:
Performed a variety of clerical tasks, including answering telephones, typing documents, and filing records. Answered and transferred telephone calls or took messages.
Sorted and deliver incoming mail and send outgoing mail. Scheduled appointments and received customers or visitors. Provided customer service by greeting customers and clients when they entered the office.
Provided general information to staff, clients, or the public Typed, formatted, or edited routine memos or other reports Copied, filed, and updated paper and electronic documents Prepared and process bills and other office documents Collected information and performed data entry
Responsibilities often changed daily with the current needs of the employers. Filed documents completed data into computers and performed other tasks using software applications such excel, word, and power point. Required to keep client/customer information confidential. Used photocopiers, scanners, fax machines, and other office equipment. 06/1994 - 06/2004 Cash Application Coordinator
Ricoh Corporation, West Caldwell, NJ
Recorded financial transactions, updated statements, and checked financial records for accuracy.
Used bookkeeping software, spreadsheets, and databases. Entered (posted) financial transactions into the appropriate computer software.
Received and recorded cash, checks, and vouchers.
Put costs (debits) and income (credits) into the software, assigning each to an appropriate account.
Produced reports, such as balance sheets (costs compared with income), income statements, and totals by account.
Checked for accuracy in figures, postings, and reports. Reconciled or noted and reported any differences found in the records. Work included expenditures (money spent), receipts (money that comes in), accounts payable (bills to be paid), accounts receivable (invoices, or what other people owe the organization), and profit and loss (a report that shows the organization's financial health).
Maintained the entire organization's books.
Used basic mathematics (adding, subtracting) throughout the day. Used specialized computer accounting software, spreadsheets, and databases to enter information from receipts or bills. Was comfortable using computers to record and calculate data. The use of computers enabled me to take on additional responsibilities, such as payroll, billing, purchasing (buying), and keeping track of overdue bills. Communicated with clients.
Recorded all transactions and posted debits (costs) and credits (income). Prepared reports for supervisors and managers.
Verified receipts, and sent checks, or other forms of payment to the bank. I Prepared invoices, and kept track of overdue accounts. Posted details of transactions (including date, type, and amount), added up accounts, and determined interest charges.
Monitored accounts to ensure that payments were up to date. Added and balanced billing vouchers, ensuring that the account data was complete and accurate.
Coded documents according to the organization's procedures. Checked figures, postings, and documents to ensure that they were mathematically accurate and properly coded.
For smaller errors, such as transcription errors, made corrections. In instances where there were major discrepancies, notified senior staff, including accountants and auditors.
Education and Training
General High School
Curriculum
High School Diploma
PENN FORESTER, On line,
None Selected
Conversion Record
Data Entry Accounting
Vocational School
Certificate/License
S.CS. Business School, East
Orange, NJ
References Available on Request
Occupational Licenses and Certificates
Detailed References