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Quality Manager Engineer

Location:
Dallas, TX
Salary:
120000
Posted:
November 03, 2022

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Resume:

SHEILA THEO

Rockwall TX ***** adtb0l@r.postjobfree.com 864-***-**** LinkedIn Profile

SUPPLIER DEVELOPMENT QUALITY MANAGER

Motivated results-driven professional with over 15 years of experience in Sourcing, Quality Management Engineering and Manufacturing. Ability to work in a rapidly changing environment, managing multiple projects within deadlines. Masterfully works with customers and suppliers to ensure the reliability of products and conformance to customer requirements. ISO certified leader capable of addressing performance issues and monitoring supplier quality and delivery performance. Proven track record of dramatically improving infrastructures to increase productivity and achieve results. Consistently successful in delivering cost reductions, improved quality, and efficiencies. Demonstrated knowledge of Lean Six Sigma. Open to relocation.

Areas of Expertise

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-Quality Leadership

-Team Development

-Project Management

-Quality Management Systems

-Risk Management Process & Analysis

-Customer Focused

-Strong Math Background

-Effective Communication Skills

-Root Cause Analysis

-IATF

-Contracts, Pricing & GPO’S

-ISO Auditor/ VDA 6.3

Selected Accomplishments & Highlights

Developed and empowered 50 employees cross-training them successfully for (7) seven different programs - GF Linamar.

Successfully led customer: BMW Shock Towers out of Escalation – reduced customer complaints from 31 to 0 - GF Linamar.

Implemented plan reduce repairs for CS1 and reduced scrap 40% - GF Linamar.

Significantly reduced backlog in escalation supplier from 48,778 to 0 in 6 weeks – ZF Transmissions.

Successfully led 2 Suppliers out of Escalation (Machining, Castings Suppliers) – ZF Transmissions.

Developed ASME Compliance tool for Cryogenics and ASME, and led the Compliance team for ASME and DOT initiatives - Trinity Industries.

Spearhead Compliance Training for Registered Transporters - trained/certified operators at all repair locations - Trinity Industries.

Initiated new product introduction in Rail plant for storage containers in a record 8 weeks to 1st shipment - Trinity Industries.

Managed ERP weekly copper project on $37,000,000 cable buy – reduction of cycle time by 15% - General Electric.

Reduced main shaft inventory 50% with no fulfillment impact, saving cost of capital $2,000,000 - General Electric.

Professional Experience

Regional QUALITY MANAGER American Bath Group, TX 08/2021 – Present

Managed 2 Regional Quality Engineers and 6 Quality Managers.

Implement control plan for the American Bath Group facilities.

IAuditor Administrator Onboarded 36 Plant Managers and teams to iAuditor software to support KPI internal audits.

Developed Team Share-point page for Quality reporting and Corporate Portal. (37 Plants)

Managed product quality, exceptional customer satisfaction, and the quality system to support ISO 9000 compliance.

Maintained and reported on key quality matrix and presented to management monthly.

QUALITY MANAGER GF LINAMAR - Mills River, NC 08/2020 – 06/2021

Trained to the corporate quality assurance system and improved team that worked to ensure customer satisfaction, and positively impacted financial performance.

Managed 50 employees: Quality Engineers, CMM & X-Ray, Specialists, Doc Control, and inspectors.

Developed and maintained internal audit team to support internal quality system requirements.

Managed product quality, exceptional customer satisfaction, supplier quality, and the quality system to support IATF 16949 compliance.

Established TPM for quality Labs CMM X-Ray 3D scanner.

Developed NCR System to track defects and a Tooling system to track tool orders to incorporate improved quality reporting and effective root cause analysis.

Maintained and reported on key quality matrix and presented to management monthly.

Responsible for Quality Equipment and programming support.

PRINCIPAL SUPPLIER DEVELOPMENT ENGINEER ZF TRANSMISSIONS - Gray Court, SC 08/2018 – 07/2020

Ensured on time installation and capacity for new programs at supplier locations in National and International.

Project Lead Escalation Level 3 (highest level of escalation for supplier quality management at ZF Transmission).

Facilitated project management for Supplier development measures to achieve maturity level of purchased parts while ensuring the project would complete on time with the needed capacity was installed.

Led the CMM Improvement Process to create standards to maintain frozen process and develop TPM.

Reduced Customer complaints from 14 to 0 in 8 weeks – ZF Transmissions.

Collaborated with Materials, Quality, and Engineering strategies driving the supplier to meet the team’s core objective plan.

DIRECTOR OF QUALITY & COMPLIANCE TRINITY INDUSTRIES - Dallas, TX 2015 - 2017

Successfully established the Corporate Quality Assurance System and a team in (9) nine manufacturing locations (US, Canada, and Mexico) that promoted customer satisfaction, and positively impacted Trinity Industries’ financial performance.

Effectively integrated the Quality Management System for Cryogenics ASME manufacturing plants.

Ensured business, technical, and operating facilities met ISO 9001, ASME, and Department of Transportation requirements.

Reduced Alloy LLC. Facility Quality Audit findings 38 to 0 and customer complaints from 24 to 0.

Developed and led weekly warranty meetings for all Cryogenics facilities and initiated significantly improved customer feedback reports.

Flawlessly integrated the web intranet portal between (9) nine plants including: standard KPI, warranty data, internal defects, and supplier scorecards.

Successfully served as the Project Lead for the startup of a new ASME Shop in Oklahoma City for ASME storage containers.

LEAD SOURCING QUALITY ENGINEER GENERAL ELECTRIC - La Port, TX 2005 - 2015

Manufacture of Wind Towers, Oil & Gas Products, Gas Turbines, and Aviation

Comprehensively provided project management for Quality KPI’s and on time delivery issues for casting and forgings.

Scrap avoidance project, generating savings of $940K in crankshaft inventory management.

Successfully reduced 2014 defect count by 55% over 2013 and improved total cycle time by 29%

Worked with engineering team to successfully match trace ability of $100 K of excess material.

Collaborated with stakeholders to identify material requirements and quality standards for casting, forging, and heavy fabrication components – performed audits and qualifications

LEAD SOURCING Buyer GENERAL ELECTRIC - Greenville, SC 2010 - 2012

Manufacture of Wind Towers

Purchased Wind factory and field production (bulk and specialized production, electrical cables and equipment)

Negotiated master service agreements with supplier.

Managed ERP weekly copper project on $37,000,000 cable buy – reduction of cycle time by 15%

Resolved $190,000,000 backlog of Canadian accounts payable issues.

Reduced main shaft inventory 50% with no fulfillment impact, saving cost of capital $2,000,000.

Utilized Six Sigma quality management practices to deliver cost-reduction, quality, efficiency and lead-time improvements within complex technical supply chain management processes.

Education

Bachelor of Science: Interdisciplinary Studies UNIVERSITY SOUTH of CAROLINA – Spartanburg, SC

SPARTANBURG TECHNICAL COLLEGE – Spartanburg, SC

Associate of Science: Industrial Electronics

Associate of Science: Automated Manufacturing Tool (Robotics)

Certifications

Certifications Six Sigma Green Belt VDA 6.3 ISO Auditor, GE Supplier Quality Engineer.



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