Post Job Free
Sign in

Security Associate Customer Service

Location:
Niamey, Niger
Posted:
November 02, 2022

Contact this candidate

Resume:

IBRAHIM GARBA SOULEY

Cel: +227********/+227********

Email: ************@*****.*** / *******.***********@***.***

· Contact address: Box 10113 Niamey (Niger)

Born on 15th July 1975 in Niger republic at Aguié a city located at Maradi region, I am married with four children and live in Niamey city.

I am a TEC professional specialized in Telecommunication, VOIP, with more twenty years in IT support and Network management, in humanitarian area. EXPERIENCE

06 AUGUST 2005 TO THAT DAY

IT ASSISTANT (TELECOM), WORLD FOOD PROGRAM NIGER

COUNTRY OFFICE

28 AUGUST 2000 TO 31 JULY 2005

IT, FAO REPRESENTATION NIGER

Officer in charge of IT maintenance

COMPETENCES

• Telecom (Installation and programming Radio VHF &HF)

• Téléphonies (Sat Phone VoIP & Analogue)

• Network (Infrastructure, PtP, Helpdesk)

• System (Windows, Helpdesk)

• Project Management

KNOWLEDGE

Network Administration (user management), email via Internet, Intranet, administration of servers and routers. (LAN and WAN)

Network infrastructure voice and data

Computer Maintenance hardware and software

Preparation and installation of new ICT equipment’s, installation of new applications and updating programs. Installation and update of anti-virus programs and back-up software. Monitoring of the installation of equipment’s.

User management

Inventory of IT Equipment

Periodical Back up of data

Usage, installation and programming of VHF and HF radios (handset, mobile and base) Logistic technical assistant for workshops and seminar Support and train users on utilization of Pack Office Configuration & installation of lotus notes

Installation and configuration of PBX, Mitel utilization &VoIP Carry out any other tasks asked by the Representation FAO. 2

WFP LMS, ONLINE TRAINING

Date: 14 December 2019 Fortinet NSE 2 Network Security Associate Date: 14 December 2019 Fortinet NSE 1 Network Security Associate Date: 16 December 2018 Understanding the Humanitarian Landscape Date: 16 December 2018 WFP in Emergencies

Date: 23 November 2018 BSAFE

Date: 20 October 2018 Cyber Security Awareness Essentials Date: 11 june 2017 I KNOW GENDER

Date: 11 June 2017 Road Safety Online Course

Date: 31 May 2017 Urban Cash Transfer Programming and Livelihoods Date: 26 May 2017 Basic Security In The Field II

Date: 26 May 2017 Advanced Security in the Field

Date: 12 Jan 2017 Building a Better Response e learning course Date: 30 Jul 2016 NOVACOM Installation Training

Date: 13 Jul 2016 Business Transformation Officer Fundamentals Date: 08 Jul 2016 Active Shooter Awareness

Date: 29 Dec 2015 ORI prevention of Fraud, Corruption and SEA at WFP Date: 15 Dec 2015 Information Security Awareness Additional Date: 14 Dec 2015 Information Security Awareness Advanced Date: 13 Dec 2015 Information Security Awareness Foundational Ass Date: 06 Oct 2015 PRG Corporate Multifunctional Training on Cash Date: 31 Aug 2015 PRG Corporate Training on Cash Voucher Foundation Date: 02 Jun 2014: Getting Ready for Emergency

Date: 20 Apr 2014: ICT Food link

Date: 08 Mar 2014: Introduction to IT Asset Management Date: 08 Mar 2014: Introduction to IT service Management Date: 08 Mar 2014: Solution Development life cycle Date: 08 Mar 2014: IT Staffing

Date: 07 Mar 2014: Standard Operation Procedures

Date: 06 Mar 2014: IT collaboration and Communication Date: 05 Mar 2014: Business and IT alignment

Date: 05 Mar 2014: Information Security

Date: 04 Mar 2014: IT budgeting in country Offices Date: 04 Mar 2014: ICT Naming convention

Date: 03 Mar 2014: IT Performance Planning

Date: 10 Jun 2013: SHAP - UN Module on Prevention

CLASSROOM TRAINING

24-28 October 2020 Vehicle Tracking System(‘Novacom) 18 -25 November 2019 Implementing Renewable Energy Solutions and the 7 Step Best Practice

10 June 2017 Implementing Cisco Wireless Network Fundamentals 06 June 2017 Achieving Excellence in Customer Service 29/11 to 03/12/2016 Mototrbo Professional Training 17/12 to 21/12 /2012: Certified SonicWall Security Administrator /Dakar 28/05 to 01/06 /2012: Configuration, Administration and maintenance Windows 2008 server /Dakar

26 /09 to 30/09/2011: Interconnecting Cisco Networking Devices part 2/ Dakar 3

13 /09 to 14/09 /2011: IT Emergency Management field training 26/12/2009 : Certificat Cisco Networking Academy 1 2007 to 2008: License in Computer System (option computer & Network) ISG Niamey

2001 to 2004: TELP (Test of English Language Proficiency) American Cultural Center (ACC) in Niger

1999 to 2001: Patent of superior Technician in computer maintenance (BTS) Niamey.

1997 to 1999: Diploma of technician in computer maintenance (BEP) Niamey 1994 to 1997: 3 level of High School at Issa Korombé Niamey PROJECT

Project Manager

Digital Motorola Radio 2014-2018: Project Manager of UN inter agencies under the leadership of WFP Niger IT Team, the DMR project implementation (Migration from analogic to digital radio, all across Niger country)

TESS: project inter agency implementation 2019-2022 LANGUE

LANGUE PARLE ECRIT

FRANÇAIS

COURANT COURANT

ANGLAIS

PROFESSIONEL PROFESSIONEL

HAOUSSA

COURANT NON

ZARMA

MATERNEL NON

ACTIVITES

• Sport (basket-ball)

• Music

• Tourism



Contact this candidate