Virginia Echesleine
Experience Biller/Collector/Auditor
Orange, CA 92867
***********@*****.***
Over 25 Years of Experience of Management Experience, Billing and Collections,Customer Service, as well as an Excellent Interpersonal Skills. Team player. Always willing to learn new skills that will help me improve for the position that I am applying for .Bilingual Spanish/English Authorized to work in the US for any employer
Work Experience
Senior Collection Specialist
KPC Health - Santa Ana, CA
July 2021 to Present
Billing and collections for facility outpatient and inpatient charges,data entry, registration, authorization and insurance verification, for Government and Non Government accounts. Auditing and appealing accounts for under payments or denials for Government and Non Government accounts as well as all Managed care accounts. Workers Compensation . Invoicing accounts,Data Entry. Systems used, Paragon, MPF, NThrive .
Patient Collector
UCI Medical Center - Orange County, CA
August 2020 to February 2021
Auditing and appealing short pay accounts for all Specialties and all Payers, Government and non Government accounts, invoicing accounts, Data Entry, System used EPIC Senior Revenue Cycle Represenative
Medirevv - Anaheim, CA
October 2019 to July 2020
Billing and collections for all Commercial, Government and Non Government payers as well as IPA medical groups. In and outbound calls to clients and insurance companies. Invoicing Accounts and Data Entry, Minimum of 50 incoming and outbound calls per day. System used IDX Customer Service/Billing Supervisor
Memorial Care Medical Foundation - Fountain Valley, CA May 2010 to March 2019
Supervised staff of 9 Self-Pay collectors and 26 Insurance specialists.
• Review Self-Pay Work queues as well of all types of insurance carriers.
• Reviewing all work queue's with staff.
• Approved all types of refunds,
• Reviewed accounts for accuracy of refunds for both, patients and insurance refunds
• Handling customer service issues, handling patient's issues related to their accounts or benefits. Or complaints regarding their accounts or benefits.
• Resubmission of claims- insurance verification and billing and collecting for all type of carriers.
• Keep track of all cash collections and staff productivity.
• Held staff meetings. Attended monthly management meetings. Interpreter. Billing Coordinator
Saddleback Memorial Care - Laguna Hills, CA
January 2009 to May 2011
• Supervised a total of 12 employees; Payment poster, Insurance Billers and Self pay Collectors.
• Managed all monthly reports and attended monthly management meeting with CEO and Administration, as well as staff meetings. Reported to CEO and Executive Physician Director. Office Manager of Billing and Collections
Dr. Dilip Tapadiya M.D - Fountain Valley, CA
February 1992 to December 2005
Supervision of Office- 8 employees for front-back and physical therapy Billing and collections-of all different types of payors including, Workers Compensation, Medicare Part A and B.
● Posting and coding of outpatient and surgery charges.
● Verification of insurance.
● Obtaining authorization of all medical treatment for commercial and workers compensation.
● Surgery scheduling.
● Credential and contracting.
● Front & Back and physical therapy duties as needed.
● Intake of incoming calls from patients to review their accounts and receive payments via telephone.
● Verification of patient registration.
Skills
• Insurance Verification
• Translation
• Workers' Compensation
• Medical terminology
• Medical office experience
• Microsoft Office
• Managed Care
• EMR Systems
• Hospital Experience
• Auditing
• Medical Billing
Languages
• English/Spanish - Expert
Additional Information
Familiar with Epic, Paragon,IDX,Nthrive, MPF