Customer Service Representative
Resume:
ERIC ATCHISON
Assistant Property Manager - Storage King USA
Bartow, FL 33830
*********.**@*****.***
To gain employment with a great organization where I can put to use my skills in customer service, management and business communications.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Dog Trainer
SPARTAN K-9 SECURITY - Bartow, FL
October 2018 to Present
• Train K-9 for detection, apprehension, search and rescue.
• Trained other agencies in obedience, and bite training.
• Trained Private Clients.
• Handled a business aspects of the job.
• Performed all aspects of kennel work.
Assistant Property Manager
Storage King USA - Winter Haven, FL
July 2015 to August 2018
• Leased units
• Handled all office duties
• Handled all financial duties
• Handled marketing and budgeting.
• Performed Banking Duties.
• Handled irate tenants.
• Performed light maintenance work
• Handled property audits.
• Performed weekly lock and lot checks.
• Maintained facility image and curb appeal.
• U-haul professional.
Assistant Property Manager
Champion Self Storage - Mulberry, FL
April 2014 to January 2015
• Leased units
• Handled all office duties
• Handled all financial duties
• Handled marketing and budgeting.
WORK EXPERIENCE
Security Guard/Patrol - United K-9 Special Patrol
CCTV Observation - Wellington, FL
February 2013 to February 2014
• Performed Overnight Patrols
• Performed Deggy Patrols
• CCTV Observation
• Handled and Trained Working K-9
• Gatehouse Experience
• Front Desk/High End Condo Dispatch
Parking Enforcement Manager/Dispatcher
Star Towing Inc.& Storage Sunrise FL
December 2006 to June 2013
• Dispatched Tow Trucks and wreckers to accident scenes.
• Handled complex customer relations
• Handled high profile accounts for Dodge, Aston Martin, Mercedes Benz and • BMW.
• In Charge of the gatehouse.
• Handled all insurance claims.
• Managed 7 Drivers and 10 Assistants and 12 Security Parking
• Enforcers/CCTV Access.
• K-9 used on patrol.
• Shuttle Driver for accident scenes and transports. Security Service Manager /Driver
Guardian Security Inc - Kendall, FL
December 2005 to December 2006
• Managed 4 Drivers and 6 Security Guards
• Handled escalated situations
• Managed 13 Bouncers
• Gatehouse work.
• Tech Support/ CCTV Surveillance
• SHUTTLE DRIVER for Executive Clients
Customer Service Rep
Comcast Cable Margate - Margate, FL
February 2004 to November 2005
• Tech Support/ helpdesk
• Customer Service Representative
• Customer service via phone
• Handled Escalated/ Irate calls
• Software maintenance
• High Sales Numbers
None in Criminal Justice
EDUCATION
Hillsborough Community College - Tampa, FL
2002 to 2004
High school
Cornerstone Christian Academy
1998 to 2001
• CUSTOMER SERVICE (10+ years)
• RECEPTIONIST (5 years)
• RETAIL SALES (4 years)
• EXCEL (4 years)
• POWERPOINT (5 years)
• Property Management (5 years)
• Tax Preparation (2 years)
• Quickbooks
• Management
• Office Management
• Filing
• Leasing
• Onesite
• Public Relations
• Public Speaking
• Inventory Control
• Microsoft Word
• Microsoft Office
• Yardi
• Help Desk
• Budgeting
• CCTV
• Shuttle Driving
• Dog Training
• Kennel Experience
• Dog Handling
• Surveillance
• Writing Skills
• Accounts Payable
• Payroll
Certified K9 Trainer
December 2006 to Present
SKILLS
CERTIFICATIONS AND LICENSES
Customer Service Skills — Highly Proficient
October 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly Proficient
Delivery Driver — Proficient
March 2019
Interpreting instructions, reading maps, and solving problems. Full results: Proficient
Reliability — Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Proficient
Reliability — Highly Proficient
February 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Logic & Critical Thinking — Proficient
May 2019
Using logic to solve problems.
Full results: Proficient
Personality: Hard-Working — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Highly Proficient
Mechanical Skills: Aptitude — Familiar
August 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Familiar
Attention to Detail — Proficient
December 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient
Mechanical Knowledge — Completed
April 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. ASSESSMENTS
Full results: Completed
Delivery Driver — Familiar
April 2019
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Management & Leadership Skills: Planning & Execution — Proficient July 2019
Planning and managing resources to accomplish organizational goals. Full results: Proficient
Work Style: Conscientiousness — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Fraternal Order Of Freemasons
October 2004 to Present
I serve as the Senior Deacon of my Lodge.
Skills & Abilities
Proficient in Excel, PowerPoint, Word, and experience in Quality Customer Service and Training, Lease writing, Management training.
GROUPS
ADDITIONAL INFORMATION
Contact this candidate