Results Driven Coach
Resume:
Misty Hager
Results Driven Coach
Lawrenceburg, KY 40342
***********@*****.***
With over 20 years of professional experience having a proven record of achievement managing up to 62 hourly employees and 40 drivers in a results oriented, dynamic environment. Proven experience in hiring and termination decisions, accountable for daily operations, routing, dispatching, manpower planning, administering disciplinary records, scheduling time off, maintaining DOT files, and tracking production goals for national shipping and logistics service providers. Leadership and performance is evaluated by the ability to use sound analytical and problem-solving skills while maintaining a safe, productive environment, managing DOT documentation and overtime and expenses associated with daily business operations.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Warehouse Operations Supervisor
DART ENTITIES - Louisville, KY
August 2022 to Present
Oversee all aspects of warehouse operations labor management, shipping and receiving, inventory management, quality assurance, and safety.
Train, coach, and support operators to meet key warehouse metrics. Drive expected results with motivation and provide disciplinary action if needed. Address complaints from customers and employees and resolve problems. Operations Logistics Supervisor
Cardinal Logistics/Ryder - Shelbyville, KY
October 2021 to July 2022
• Responsible for managing up to 40 drivers ensuring they have proper training and safe equipment
• Routing and dispatching of 40 or more loads per day
• Work closely with various Contract Carriers to ensure all loads have driver coverage
• Ensure payroll is completed weekly
• Experience using various systems including GeoTab, Omni Tracs, Microsoft Teams, Power Bi, TMW, and several Ryder Analytical Systems
• Maintaining all DOT information Logs, Medical Evaluations, Drivers License, and any other information needed by law or company
• Updating customers daily ETA's
Warehouse Manager
Compass Group - Lexington, KY
June 2021 to September 2021
• Managing all aspects of warehouse operations, including order selection, stocking, loading, inventory control, replenishment, and ordering from vendors, conducting weekly inventory counts
• Responsible for hiring and terminations, employee issues and accountability
• Responsible for the warehouse bi-weekly payroll in Kronos system
• Assisting in creating and maintaining budget for the warehouse
• Responsible for maintaining all equipment in the warehouse and ensuring safety
• Reduced Zero Outs from 29% to less 1% under my leadership Shipping Manager
International Paper - Lexington, KY
May 2018 to July 2020
· Accountable for achieving production requirements and safety initiatives while managing 3 shipping supervisors on three shifts as well as 15 shipping employees for a manufacturing facility
· Utilizing contracted logistic company as well as outside logistic companies to provide quality service with comparable rates
· Shipping out 40 truckloads a day nationwide
· Evaluating and holding all shipping employees accountable for attendance, productivity, quality, and safety
· #1 in freight utilization in 2018 company-wide with 4.5 % improvement under my leadership Operations Supervisor
Republic Services - Danville, KY
May 2017 to January 2018
· Responsible for leadership, training needs and daily operations of 15 drivers and 1 dispatcher
· Tracking DOT, OSHA, production, attendance, payroll, and accountability
· Managing container and equipment inventory
· Creating and maintaining routes daily
· Resolve any customer related issues that occurred on routes
· Ensure driver DOT logs are complete and correct per DOT standard Plant Manager/Material Planning Logistics Manager
Rocky Top Furniture - Bryantsville, KY
May 2015 to May 2017
• Supervising 5 managers including Production Managers, Shipping Manager, Sales Manager, MPL Manager and Project Manager during daily operations of a manufacturing plant that includes 62 production craftsmen and builders
• Creating and approving annual budget for plant
• Approving all purchases orders greater than $10,000 for the facility
• Overseeing all safety and OSHA compliance for the manufacturing facility
• Creating and amending policy and procedures for facility
• As Materials Planning and Logistics Manager, responsibilities included all aspects of shipping, inbound materials, production schedule, and inventory control Supervising 5 employees in all aspects of the MPL position
• Conducting monthly inventory on three retail locations, two warehouse locations, raw materials, finished goods, and work in progress
Receiving Supervisor/Distribution Systems Supervisor McLane Cumberland - Nicholasville, KY
January 1997 to May 2015
• Receiving Supervisor was responsible for 62 production and 4 clerical employees while monitoring outbound carriers scheduled to deliver product that is staged, accounted for and put away in a production environment
• The Distribution Systems Supervisor led approximately 30 production employees in inventory control and new warehouse computer systems
• Evaluating performance, responding to employee issues, supporting hiring and termination decisions with a high level of accountability to meet performance standards Education
Some College
Campbellsville University - Campbellsville, KY
August 1995 to January 1997
High school diploma
Jessamine County High School
August 1992 to June 1995
Skills
• Excellent communication and presentation skills used daily to outline operational challenges, initiate necessary adjustments and respond to employee questions
• Recognized for attention to quality and meeting deadlines, partnering with fellow supervisors and leadership officials to address business needs
• Troubleshooting customer issues in person and under potentially stressful circumstances, involving security officials as needed while maintaining a productive and safe working environment
• Responsible for manpower planning to ensure that all business functions are covered on a daily basis
• Proficient with Microsoft Office Programs including Word, Excel, Powerpoint, Access, Teams, and Outlook. As well as Reddworks Pick to Light System, LightSpeed. One Warwhouse, and Reddworks Loading Confirmation System. People Soft, Paycom, and Work Brain payroll, Kronos, Power Bi, TMW, Oracle, Tableau, and several Human Resource Systems
• Process improvement
• Production management
• Logistics
• Warehouse management
• Plant management
• OSHA
• Supply chain
• Power BI
• Employee Evaluation
• Budgeting
• Freight Experience
• Team Management
• Forecasting
• SAP
• Tableau
• ERP Systems
Awards
International Paper Freight Utilization
January 2019
#1 Freight Utilization International Paper Corrugated Division McLane National Receiving Champions
January 2011
• 3 years in a row, 2010, 2011, and 2012 National Receiving Champions
• Nationwide out of 21 Divisions
• Based on several metrics
Certifications and Licenses
AED Certification
First Aid Certification
Forklift Certification
Electric Pallet Jack Certification
CPR Certification
Additional Information
• Member of Ryder Regional Safety Team- Responsible for reviewing and determining preventable or non preventable accident for the region.
• McLane Safety Team and Ammonia Response Team Coordinator- Responsible for holding monthly meetings. Coordinate outside trainers to come to facility to provide yearly training to ensure all Team members are certified in CPR, First Aid, AED, and Ammonia Response. Ensure all training books are up to date including emergency response and exit procedures.
Contact this candidate