Heavy Equipment Customer Support

Owen Neal

**** ******* ** *

Cross Plains, TN ***49

629-***-****

***********@*****.***

PROFILE

Experienced automotive and heavy equipment mechanic who can work independently and as a member of a team. Comfortable with adapting to changes and always being professional. Excel in high stress work environments. Always on time with a great attitude. Willingness to learn something new everyday.

EXPERIENCE

April of 2022 to October of 2022

Hometown Garage, Owner/lead tech.

Manage a crew of 5 personal.

Troubleshoot and repair of gas and diesel engines.

Schedule work for the employees and assist them as needed.

Preformed repairs and troubleshooting on all makes and models.

Customer support by calling, emailing, and face to face communication.

Writing out invoices and billing.

Aug. 2021 to Apr. 2022

AAA AUTO GLASS, Tech automotive

Frame replacements on light duty trucks.

Remove dashboards for body shops to complete repairs and reinstall.

Calibrate sensors and troubleshoot electrical issues.

Replace/rebuild front and rear components.

July 2020 to Aug 2021

Maint. Tech. INSTEEL WIRE PRODUCTS

Preformed PM services. Welding and fab work as needed.

Replacing worn parts like, bearings, dies, pumps, valves, motors, srs banks, spool pins, and much more.

Hydraulic and pneumatic cylinder repair/replacement.

Some PLC ( Programmable Logic Controller ) knowledge.

Nov. 2016 to June 2020

Equipment and Vehicle mechanic, U.S. Army

Accountable for $782,000 worth of towing equipment resulting in zero loss over 2 years.

Conducted troubleshooting on Cat, Detroit, and Cummins engines.

Troubleshooting engine control modules, transmission control modules, injectors, and power control modules.

Repair and replace engines, transmissions, crow systems, and much more.

Obtained my EQO ( Environmental Quality officer ) certs.

Learned how to work as a team and independently.

EDUCATION

High School Diploma

Heavy Wheeled Vehicle Training, 389 Hours, 2018

SKILLS

Leadership, teachable, problem solving, critical thinking, management, teamwork, and communication.

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