Post Job Free

Resume

Sign in

Customer Service Import Manager

Location:
San Francisco, CA
Posted:
November 01, 2022

Contact this candidate

Resume:

Raoul Temam

**** ******* ****** #***, *** Francisco, CA 94109

510-***-****

adtaqn@r.postjobfree.com

Extensive experience in the areas of Supply Chain, Operations, Inventory Management, Logistics, Forecasting/Demand Planning, Purchasing, and Distribution KEY COMPETENCIES

Supply Chain Management Distribution Operations Management Procurement Demand Planning MRP

Strategic Planning Inventory Management RFP/RFQ

Logistics Management Warehouse Management Cost reduction Vendor Management Co packer Management Team building 6/21 - 10/21 Senior Purchasing Manager Revolution Foods

Responsible for all aspects of Procurement, Warehouse Management, Inventory Management, and 3PL Management

Manager of 6 employees

Manage over 300 raw materials and packaging skus

Working on developing various SOPs and KPIs

Developing strategic sourcing plans for raw materials

System: Eatec

12/18 - 8/20 Director of Supply Chain Before Brands Inc.

Responsible for all aspects of Procurement, Logistics, Strategic Planning, Vendor Management, Inventory Management, and 3PL Management for baby food company

Worked closely with multiple co-manufacturers and co-packers

Managed over 100 raw materials and packaging skus

Developed Excel-based MRP system and inventory reconciliation tool

Developed tracking reports for Procurement and Logistics

Implemented KPIs (service level, inventory levels & turns, short coded product)

Developed strategic sourcing plans for raw materials

Reduced RM inventory levels by 25%

Total estimated savings: $200K

Systems: QuickBooks and Unleashed (in process of implementing NetSuite) 12/17 - 11/18 Logistics Manager Gimbals Candies (Bettera Brands) Note: Planned promotion to Director of Operations in Jan 2019

Manufacturer of Gummy Vitamins and candies

Managed a staff of 7 people

Responsible for all aspects of Logistics, Inventory Management, Warehousing, 3PLs, and Co Packing

Implemented KPIs (service level, inventory levels & turns) which we reviewed monthly with Management

Renegotiated contracts with carriers and 3PLs resulting in total savings of $100K

Created SOPs for all functions within Logistics/Warehousing and Inventory Management

System: SAP

12/16-10/17 Director of Operations Alter EcoFoods

Promoted from Purchasing Manager to this position 2 months after starting with AE while also continuing to manage all Purchasing functions

Managed a staff of 4 people

Dotted line responsibility of the Demand Planning Manager

Responsible for all aspects of Purchasing, Logistics, Inventory Management, Warehousing, Distribution, Co packing, Co Manufacturing, Imports, Quality Assurance, and Customer Service (order processing)

Implemented KPIs to track departmental performance (Service level, inventory levels & turns, short coded product) which we reviewed weekly with the Leadership team

Renegotiated warehouse contract resulting in savings of $75K annually

Developed strategic sourcing for freight, packaging, raw materials, warehousing, and co manufacturing

Created SOPs for all functions within Operations

Worked closely with the Demand Planning Manager, reviewed all forecasts, made recommendations for adjustments to forecasts, as necessary

Purchased all finished goods, raw materials, and packaging

Renegotiated rates with all vendors resulting in estimated savings of $100K

Sourced suppliers for raw materials and packaging for new skus

Worked closely with Swiss chocolate co man to ensure timely deliveries of orders

Reduced short coded product (reduction of 25% in 6 months)

Reduced inventory levels (15% reduction in 6 months)

Improved service level to customers (service improved from 97% to 99% in 6 months, due to reduction in out of stocks)

Systems: NetSuite, Valogix

2011 - 2016 Packaging &Freight Purchasing Category Manager Peet's Coffee

Managed and purchased packaging for all Peel's skus

Negotiated contracts with packaging and cup suppliers

Member of a multifunctional packaging cost reduction team to find alternative filmstructures

Managed various co packers for ongoing skus and special projects

Purchased finished goods such as flavored coffees, teas, and spices

Responsible for all aspects of freight costing including contract/rate negotiations (TL, LTLandsmall package), RFPs, and all related freight cost analysis, rate comparison analysis, freight optimization, freight cost reduction

Coordinated and managed seasonal programs (such as the Peet's Holiday Gift Program) by selecting co-packers through an RFP process

Managed various synergy projects for Peet's subsidiaries (packaging, freight, small parcel).

Saved $300K annually with UPS through contract negotiations.

Saved $600K annually through contract negotiations with cup/lid suppliers

Saved $300K annually by switching carriers used by our co-packers and suppliers. Saved $1M annually in freight and packaging for Peet's subsidiaries

System: Microsoft DAX

2006 - 2011 Materials/SupplyChainManager Kerry Ingredients Inc.

Managed a team of 15 people in the following areas: Supply Chain, Production Scheduling, Purchasing, Inventory Control, and Shipping/Receiving/Warehousing (Distribution).

Responsible for all Supply Chain functions, including: all production planning activities; raw material, packaging, and finished goods inventories; customer service levels, and improving overall efficiency in Supply Chain and Distribution.

Worked closely with Sales, Corporate Supply Chain, Operations, Customer Service, QA, R&D, and Manufacturing on new product development for successful launch and on existing products to ensure high customer service levels.

Created and chaired the following meetings: Aged inventory; Purchasing/Production scheduling; Distribution.

Implemented a number of new SOPs & processes, such as: weekly warehouse audits with warehouse sections assigned to each employee; damaged product procedure; product claims procedure

Developed performance metrics reports for inventory management, service levels, and cost reduction measures.

Improved customer service level from 92% in 2006 to 98% in 2010.

Reduced days' inventory from 25 days in 2006 to 16 days in 2010.

Reduced aged inventory by 50% and out of code inventory by 90%.

Reduced production downtime/improved production efficiency by 25%

Systems: MAPICS, DSS, Proclarity, Sterling TMS

Other employment:

1983-1994 & 2000-2006 DemandPlanning/Import Manager Mother's CookieCo.

Developed weekly forecast by sku for Production Planning, Purchasing, and Supply Chain.

Responsible for managing the forecasting software (Scope 45)

Leader of Supply Chain Teamresponsibleforfinishedgoods,packaging, and raw materials inventories for all three North American locations (US andCanada).

Managed relationships with co manufacturers in Europe

Systems: BPCS, Scope 45, Essbase

1997-1998 Consultant Keebler Co. (Nabisco)

Was given the task of reducing finished goods inventory level, improve order fill rate, reduce out of code, and develop physical inventory SOPs at a Los Angeles area distribution center.

Audited the Company's import SOPs and reviewed the contracts with ocean freight companies in order to determine potential cost savings

Lowered finished goods and out of code inventories by 75%. Improved order fill rate from 75% to 95%.

Developed physical inventory procedures and trained the staff in physical inventory taking. Enforced FIFO procedures.

Total savings:$5 million

System: SAP

Boston University Graduate School of Management

MBA in International Management. Graduated with Honors. Received an MBA Scholarship Boston University College of Liberal Arts

B.A. in Biology. Graduated Cum Laude. Dean's List

Bilingual: French and English



Contact this candidate