Customer Service Sales

Brandi Blankenhorn

Professional

Semmes, AL ***75

251-***-**** cellular phone

*****************@*****.***

Professional Summary

Highly experienced Salesforce and Healthcare known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Experienced Performance history of developing strong collaborative relationships and delivering impressive results.

Highly motivated At need or planning for a loved one. Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Focused Job Title with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Creative Job Title well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Diligent Job Title with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Talented at generating leads and closing high-volume sales.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Ambitious Outside Sales Representative developing plans to meet Industry professionals' needs. Well-versed in building valued discussion around Industry needs and opportunities to that increase Product or Service sales.

Strategic and efficient with drive for applying sales techniques that support corporate mission.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Energetic Job Title bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.

Skills

Stocking and replenishing

Sales trends

Dining area maintenance

Social perceptiveness

Multi-tasking strength

Cash Handling

Point of sale operation

Problem-solving skills

Contract preparation

Upselling

Sales training

Sales expertise

Product and service sales

Cash register operation

Client Service

Excellent people skills

Adapt to diverse groups

Merchandising understanding

Property product knowledge.

Exceptional customer service

Product promotions

Professional demeanor

Relationship building

Territory for Twenty Seven States

Expert in Life skills and Caregiver]

Expert in [Subject]

Work History

May 1997 - June 1999

Smoothie King Daphne, AL

Nutritional

Prepared merchandise for sales floor by pricing or tagging.

Helped customers locate products and checked store system for merchandise at other sites.

Engaged with customers to build rapport and loyalty.

Answered customer questions about sizing, accessories and merchandise care.

Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.

Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Educated clients on current promotional offerings and products using persuasive selling tactics.

Maintained customer satisfaction with quick and professional handling of product returns.

Fulfilled orders and sourced products to meet rigorous customer delivery schedules.

Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.

Solved customer challenges by offering relevant products and services.

Provided positive first impressions to welcome existing, new and potential customers.

Maintained records related to sales, returns and inventory availability.

Enhanced product presentation and promotional material displays, working alongside retail representatives.

Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Increased sales by offering advice on purchases and promoting additional products.

Recommended accessories and complementary purchases to boost revenue.

Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.

Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Created new recipes, outlined steps and training staff on correct preparation.

Monitored food preparation, production and plating for quality control.

Introduced mentoring program and effectively managed employee mistakes to decrease overall waste Number%.

Accurately completed end-of-day financial tasks worth over $Amount of cash and card transactions daily.

Directed activities of team of skilled kitchen workers preparing and serving meals.

June 2000 - August 2002

ATI/Mentor Grafics. Mobile, Alabama

FAS Specialist

Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.

Followed all company policies and procedures to deliver quality work.

Provided suggestions for and actively participated in improving sales, margins and execution of all programs.

Managed daily Process, Process and Process to support business needs.

Assisted with staff training to enforce quality, safety and sanitation guidelines.

Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all Type products are available.

Promoted new Type programs to amplify sales.

Monitored customer lines at POS and opened additional registers to expedite sale process.

Interpreted clients' needs and introduced services to fit specific requirements.

Handled proper storage and rotation of all Type products and supplies.

Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.

Maintained knowledge of current sales and goals for each Item type, quality compliance and customer experiences.

Prepared, presented and maintained appropriate stock levels to promote product availability to customers.

Drove improvements to Area, Area and Area.

Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.

Listened and responded to customer requests and forwarded necessary information to superiors.

Maintained current understanding of market conditions, compliance standards and best practices.

Kept detailed records of project progress, discrepancies and other funding issues.

Oxford Home Health

Home Health

Provided mobility assistance such as walking and regular exercising.

Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.

Traveled to clients' homes to complete healthcare services and promote continuity of care.

Completed medical and program reports and maintained records following clinic standard operating procedures.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Followed nutritional plans to prepare optimal meals.

Assisted disabled clients to support independence and well-being.

Administered medication as directed by physician.

Administered prescribed medications under direction of physician.

Developed rapport to create safe and trusting environment for care.

Increased medication and medical terminology knowledge through research and continuing education.

Supervised daily activities and provided assistance to staff.

Encouraged patients

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