Customer Service Representative
Resume:
Wendy J. Taylor
*****@*****.***
Objective: To obtain a challenging position offering training and knowledge offering advancement within the company.
Education
Texas City High School Graduated 1999
University of Phoenix (Axia) - Attended 2009 thru 2010 - Business Management
Employment
9/12-Present TGF Haircutters - Galveston
First employed as a stylist and promoted to a management position for salon
60478 Galveston Target. I have since done marketing, classes for Beauty Schools,
continued education through the company, and many other Manager responsibilities required by Regis Corporation.
2/10-1/11 Gold Star Finance - Texas City
As a Customer Service Representative my responsibilities included: opening loans, loan renewal, phone inquiries, outside collections, collecting payments, filing, and providing
excellent customer service.
6/08-7/09 Legacy RV Resorts - Texas City
As a Reservation Assistant my responsibilities included: phones inquiries, scheduling
Campground reservations located in throughout several states, revisions to existing reservations and providing professional customer service to new and returning customers.
11/07-6/08 Morgan Communities - Texas City
As Assistant Manager/Trainer my responsibilities included: presenting apartment, and signatures for all lease documents. Also, collection of rentals payments, working delinquent accounts including setting up payment plan agreements as needed. Responsible for ensuring the lease was being followed and notifications of lease violations. Created a Renewal Notebook and Collections Notebook of guidelines for use for office staff. Additional responsibilities included marketing, work orders, maintaining occupancy, filing and any other task as needed.
6/06-11/07 Master Cuts - Texas City
As Manager my responsibilities included: interviewing and/or hiring of all Cosmetologist,
staff scheduling, inventory orders, marketing, and staff meeting scheduled twice monthly
for continued education. Additional responsibilities included providing excellent customer
service, working register, handling deposits, promotional sales, any refunds, exchanges
and customer complaints.
Contact this candidate