Administrative Assistant Data Entry
Resume:
Denise Norris
Waldorf, MD *****
Cell – 301-***-****:
Email – ******.********@*****.***
WORK SUMMARY:
Over twenty-five years of experience in administrative management fields. Skills are outstanding in office management which includes invoicing; monitoring and maintaining facility budgets; customer and vender services; organizational skills; data entry; records management; national and international travel accommodations; administrative support; office move coordinator; space allocation; and communications.
PROFESSIONAL HISTORY:
April – October 2022: Senior Helpers, Rockville, Md. Private Duty Nurses Assistant for an elderly adult in his home. Work hours 8pm-8 am, Sunday-Monday-Tuesday nights. Gives am & pm care; changes diapers as needed; 1 med given during the night; repositions and turns patient as need be. Assist to w/c and or potty as needed. Day preparation completed before leaving the client.
November 2018 – June, 2020: Whole Self Center, Gambrills, Md. Intensive Individual Support Services (IISS) Technician. WSC’c Therapeutic Integration is a program for children and adolescents, designed to help individuals develop social skills, enhance self-esteem, and practice effective ways of managing their own behavior. As a Maryland Medical Assistance Autism Waiver Provider, The Whole Self Center is committed to helping individuals with autism, their families, and the people who serve them use a person-centered approach to gain a greater sense of independence and quality of life. Six am – morning care and school preparation to autistic 17 yr. old teenager; assisted with breakfast; Client on School Bus 7:15 am; 2 pm, received client when school bus arrived; gave snack, 1 hour of TV, and worked programs on PC to assist client in learning.
November 1994 – October 2009: SCIENCE APPLICATIONS INTERNATIONAL CORP. (SAIC) November 2004 – February 2008: SAIC McLean, VA, Applied Systems Division (ASD)
Business Administrator Division Assistant: Professional Office Administrator for the Applied Systems Division (ASD) in the Applied Intelligence Solutions Operations (AISO) business unit for a staff of over fifty employees.
February 2008 – January 2009: Department of Defense (DOD) Business Transformation Agency (BTA) (SAIC Contractor)
Business Analyst: DOD BTA, Enterprise Planning Investment (EPI), Acquisitions Team, for the Business Capability Lifecycle (BCL). Reports directly to the government lead for the Acquisition Team. Researches US Codes, Public Laws, and Statues.
February 2001 – November 19, 2004: SAIC STARS Program, Washington, DC
Facility Administrator: Responsible for all facility management and transportation support for a large program office of three hundred plus contract employees. Communicated both orally and in writing, maintaining good working relationships with internal and external customers.
Special Note: Chairperson chosen by co-workers who raised over $3, 800 through SAIC employee contributions for a non-SAIC employee (cleaning technician) whose home was burned down from a fire on February 14, 2004. The majority of the funds were used as shelter and food cost at a local hotel for this single parent with 6 children. SAIC very graciously matched funds given by employees.
June 2000 – February 2001: SAIC STARS Program, Washington, DC (Vermont Avenue)
Administrative Assistant/Purchase: Typed technical reports, records, other documents and miscellaneous correspondence from rough drafts; transcribed dictation notes from transcription machine recordings; proofread all final copies to ensure accuracy and completeness. Prepared and maintained files, monitored records and performed other routine clerical tasks.
January 1999 – June 2000 SAIC STARS Program, Washington, DC ((800 K Street / 801 I Street)
Administrative Assistant. Performed professional level tasks requiring independent judgement, initiative and tact. Determined method of collection and analysis for assigned projects. Contacts include all levels of company personnel and are confidential in nature requiring knowledge of company procedures and product line. Managed two SAIC suites (800 K Street / 801 I Street).
Letters of Accomplishments and Commendations: SAIC Assistant Vice President Sandy Gill - Outstanding Job Performance, February 1999; Mr. M. Francis Holmes, Acting Director, Backlog Reduction, Immigration Naturalization Services Division (Client) – Outstanding Conference Support, August 1999. Received Performance Plus Award from David Goldberg, Acting Associate Commissioner, Office of Information Resources Management, Immigration and Naturalization Service, U.S. Department of Justice (client) for active participation on the Building Security Committee, January 6, 2000.
April 1997 - January 1999: SAIC Washington, DC/Germantown, MD
Administrative Assistant: Provided administrative computer- related research support to division in Washington, DC, and Germantown, MD for Mr. Barry Smith.
July 1996 - April 1997: SAIC Arlington-Crystal City
Secretary III: Performed direct corporate and administrative task for Mr. Michael Nagy, Director of Business Development and Deputy Assistant to Senior Vice President, Mr. Gerry Galstan. Corporate and administrative support consisted of corporate access to databases for proposals, marketing reports, professional correspondence, Authorized Purchasing Agent for SAIC.
June 95 - June 96: SAIC Gaithersburg, MD
Administrative Specialist: Performed administrative task for Division 1193 as a division secretary with responsibilities for professional correspondence and word processing. Performed typing, filing, faxing, copying documents/books, accurate travel files and expense reports.
November 1994 - June 1995: SAIC Gaithersburg, MD
Receptionist: Responsibilities included taking messages, typing, answering multiple phone lines, routing mail, fax machine, ordering Federal Express supplies, maintaining visitor records, coordinating conference calls, scheduling conference rooms, distributing all incoming/outgoing Federal Express Services. Authorized Purchasing Agent.
Other references available upon request.
Education: DR. DENISE NORRIS
New Hope & Life (NH&L) School of Religion & Seminary, Capitol Heights, MD
Sept 2014 – June 2021
June 2015: Bachelor Degree/Biblical Studies (4.0 Student)
June 17, 2017: Master of Divinity Degree (4.0 Student)
June 20, 2020: Doctorate of Theology (4.1) 2020 Valedictorian, Honor Roll Student, Commencement Speaker
Certified Teacher: Professor Fall 2020 – Taught OT Survey, Pt 1.
Chaplains International, Inc., Bakersfield, CA – July 2021
Completed 20 hour required class to qualify for Chaplaincy. Received Commission Letter from Chaplains International with Chaplain ID and Awarded Certificate of:
APPROVAL TO PERFORM ECCLESIASTICAL DUTIES ON BEHALF OF CHAPLAINS INTERNATIONAL, AS AN ORDAINED MEMBER OF CLERGY WITH ALL RIGHTS, PRIVILEGES AND HONNOR THERE UNTO APPERTANING BY, THE BOARD OF EXAMINERS.
Evan. Training Association Certified Teacher July 2013 – Present: Certified Teacher for the Evangelical Training Association (ETA), Wheaton, ILL, to teach all 21 of their classes using their textbooks. Developed a three year curriculum implemented for Ministry Assistants/Leaders and Hour Empowerment Teachers (Sunday School) for Abundant Life Community Christian Church, Temple Hills, MD.
Prince Georges Community College: May-June 2009 Certified Daycare Provider Program
Completed three-month course and received certification for Day Care Provider. Receive letter of commendation from the program director for outstanding final grade of 105.
The Stratford Schools: October 1988 - June 1989. Completed Legal Secretarial Program. Received Diploma and fifty-six college-accredited hours.
District Of Columbia Bible Institute: September 1983 - December 1986. Completed multiple courses of interest including, OT and NT Survey, Understanding People, and Biblical Counseling.
Prince George's Community College: Spring semester 1982. Completed courses in English, Comprehensive Reading, and Mathematics.
Software User Courses: 1988 - 2008.
General Education Diploma, 1977 - MD
Education: Rev. Elder-DR. DENISE NORRIS
New Hope & Life (NH&L) School of Religion & Seminary, Capitol Heights, MD
Sept 2014 – Present:
Chaplains International, Inc., Bakersfield, CA – July 2021
Completed 20 hour required class to qualify for Chaplaincy. Received Commission Letter from Chaplains International with Chaplain ID and Awarded Certificate of:
APPROVAL TO PERFORM ECCLESIASTICAL DUTIES ON BEHALF OF CHAPLAINS INTERNATIONAL, AS AN ORDAINED MEMBER OF CLERGY WITH ALL RIGHTS, PRIVILEGES AND HONNOR THERE UNTO APPERTANING BY, THE BOARD OF EXAMINERS.
Sept 2014 – June 2020:
June 2015: Bachelor Degree/Biblical Studies (4.0 Student)
June 17, 2017: Master of Divinity Degree (4.0 Student)
June 20, 2020: Doctor Of Theology (4.1) 2020 Valedictorian, Honor Roll Student, Commencement Speaker
Certified Teacher: Fall 2020 – Taught OT Survey, Pt 1.
Evan. Training Association Certified Teacher: July 2013 – Present: Certified Teacher for the Evangelical Training Association (ETA), Wheaton, ILL, to teach all 21 of their classes. Developed a 3 year curriculum implemented for Ministry Assistants/Leaders and Hour Empowerment Teachers (Sunday School) for Abundant Life Community Christian Church, Temple Hills, MD.
Prince Georges Community College - May-June 2009 Certified Daycare Provider Program
Completed 3 month course and received certification for Day Care Provider. Receive letter of commendation from the program director for outstanding final grade of 105.
The Stratford Schools: October 1988 - June 1989. Completed Legal Secretarial Program. Received Diploma and fifty-six college-accredited hours.
District Of Columbia Bible Institute: September 1983 - December 1986. Completed multiple courses of interest including, OT and NT Survey, Understanding People, and Biblical Counseling.
Prince George's Community College: Spring semester 1982. Completed courses in English, Comprehensive Reading, and Mathematics.
Software User Courses: 1988 - 2008.
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