**/****

Aesthetician Certification :

Master Aesthetician

Brio Academy

Meriden, CT

1988

High School Diploma:

Hall High School

West Hartford, CT

adtajd@r.postjobfree.com

860-***-****

South Windsor, CT 06074

Skills

• MS Word

• Excel

• Microsoft Outlook

Policies and Procedures

Enforcement

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Team Building; Management

skills

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• Strong communication skills

• Attention to Detail

Education And Training

Excellent interpersonal skills. Enthusiastic, detail oriented, self starter, well rounded, efficient, thrives under pressure, professional, dedicated employee. Proficient in MS Word, fast typing skills.

I work well both in the office and remotely.

Creative Interventions LLC - Autism Assessment Coordinator/Family Liaison Windsor, CT

11/2020 - Current

Creative Interventions, LLC - Birth To Three/Office Coordinator Windsor, CT

01/2010 - 11/2020

Maura Parlapiano

Summary

Experience

Maintains close relationships with outside general Birth to Three agencies; initial contact for all incoming assessments referrals and transfer requests to CI.

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Coordinates/monitors transfers of children from outside agencies into current autism program; maintains/spreadsheets for incoming transfers and current comprehensive clients receiving a diagnoses.

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Coordinates all third party interpreters for CI's autism program; ensures all documents are translated for families.

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• Maintains calendars/schedules all assessments for 3 Social Workers. Family Liaison; initial contact for all interests into CI's school age program/clinic; maintains spreadsheets for all incoming school age interests, all in-home ABA

(Applied Behavioral Analysis) services or Clinic.

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• Completes family feedback calls to follow up on services. Scheduled all autism assessments; doing so, scheduled and managed timely and effective allocation of resources and calendars for 3 Social Worker/evaluators; Adhered to confidentiality practices

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• Coordinated all third-party interpreters and translators; negotiated fees. Input client data to efficiently update CI's and the CT Birth to Three systems and maintain detailed records; assisted with audits as assigned by a Director; maintained Birth to Three files, systems, insurance data.

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• Provide support to clinical staff.

Functions as Team Supervisor for 4 office staff members; conducts job performance reviews; holds face to face monthly meetings; consistently cultivating productive and positive work atmosphere; Completed employee performance evaluations to identify deficiencies and recommend improvement strategies.

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Implemented corporate or departmental policies, procedures and service standards in conjunction with management.

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• Processed and submitted monthly Birth to Three invoice to the state. Body And Sole Day Spa - Aesthetician/Nail Technician West Hartford, CT

06/2006 - 07/2009

Eagle Financial Systems/Mellon Bank - Administrative Assistant West Hartford, CT

03/2002 - 07/2005

Lincoln Financial Corporation - Customer Service Representative Hartford, Connecticut

08/1999 - 03/2002

• Built repeat client base to increase profits and stabilize cash flow.

• Performed facials, microdermabrasion, extractions

• Last extensions, tint

• Facial and body waxing

• Manicures, pedicures

• Product sales

Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.

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Received and routed incoming calls and correspondence to promote timely communication.

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• Processed expense reports.

• Managed incoming and outgoing mail, filing and meeting coordination.

• Organized training, client meetings, team meetings and events. Scheduled and coordinated meetings, appointments, obligations and travel arrangements for managers, supervisors, CFO, COO, CEO.

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• Booked travel ie: flights, hotel. Coordinated executives travel. Set up workshops, holiday parties and meetings by scheduling conference rooms, coordinating catering and preparing supplies, board books.

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• Call center representative. Assisting clients with Term and Whole life policies. With company at 911. Remained calm and professional in stressful circumstances and effectively diffused tense situations showing compassion when speaking to policy holders.

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De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

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Contact this candidate