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Oil Co Customer Support

Location:
Plano, TX, 75023
Posted:
November 01, 2022

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Resume:

JERRY W. BROOKS

**** ******** ***** *****, *****, TX 469-***-**** adtaj4@r.postjobfree.com

PROFESSIONAL SUMMARY

Multidisciplinary professional with 20+ years of experience in leading and supporting multi-unit regions overseeing projects in various forms of manufacturing industries. Unique blend of engineering, project management, program development, operations, technical solutions and sales with advanced skills in the areas of automation, metalworking, controls and assembly. A self-directed producer who leads multiple levels of an organization to ensure the achievement of company business objectives. Innovative inspirational leader with a proven ability to deliver projects on time and under budget. Strives for quality utilizing six sigma, lean initiatives, APQP, and TOC methodologies while maximizing profits. Passionate and committed to operational excellence, driving positive influences for culture acceptance of continuous improvement and empowerment for change.

KEY QUALIFICATIONS

Lean / Toyota Global Production Systems

Creativity and Innovation

Theory of Constraints / Six Sigma

Productivity and Time Management

Supplier Qualification and Selection

Process Improvement, Validation

RFQ, RFP, Project Planning & Management

Technical Briefings

Concurrent Engineering and Design for Manufacturing

Change/Deviation Management

Analysis, Implementation, Budget and Cost Control

Project Lifecycle

Team Building – Best Practice Group Development

Advanced Process Planning

GD&T Coherence to Manufacturability

Product Development

Advanced Manufacturing Technologies

Bottom to Top Organizational Interaction

dFMEA, pFMEA, Risk Analyses, Control Plans, APQP

TREC (Texas Real Estate Commission)

CAREER EXPERIENCE

Ataram Oil Co. Dallas, TX

Sales and Marketing Manager Feb 2018-Present

Responsible for new business development, the retention of existing business of the Company's sales organization, the development and maintenance of partner relationships and the marketing function. Responsible for leadership, management of the sales function, as well as training and development of staff. Responsible for the development and implementation of a marketing strategy and marketing plan for all products and services.

Hiring, development, and training, and monitoring of sales personnel.

Development of annual volume growth and profit objectives by product line for all sales personnel.

Development of new target markets, products, product lines, marketing programs, and pricing strategies.

Analyze all sales data for profitability, product mix, supply and demand trends, and pricing effectiveness.

Conduct regular sales meetings to discuss results and strategies with sales personnel.

Supervise the development and dissemination of marketing materials and supplier promotional materials.

Identify and develop relationships with trade associations, develop strategies for attending trade shows, conferences, and business meetings.

Provide weekly reports to senior management and attend senior management meetings to review performance and revise strategies.

ITW Miller Welding Houston, TX

Sales Engineer / Product Specialist – Gulf Coast Region 2017-2018

Responsible for providing weld process expertise through a technical understanding of filler metals, welding equipment, automation equipment and peripherals to defend and grow business within strategic end user accounts. Act as a consultant to the field sales team by providing the technical expertise necessary to win business as part of the account planning process. Drive sales growth via solutions that deliver customer value through documented weld process improvements. Close collaboration with all welding sales personnel to identify and support large end-user conversion opportunities and defend key accounts.

Serve as the Subject Matter Expert driving welding process enhancements for customers. Applying process, product, and technical expertise to convert filler metal, equipment, and other sales opportunities.

Creation of compelling, fact based presentations that monetize the value of product solutions to end user customers.

Collaborative account planning with ITW Welding Sales, marketing and product development personnel to convert/earn end user business.

Conduct product demonstrations as necessary to demonstrate the value of ITW solutions and drive product conversions.

Maintain consistent verbal and written communications detailing key activities between ITW sales resources, distributor partners, key end users, and the ITW operating divisions.

Provide on-going training and technical support for strategic end-users and distributor partners.

Abicor Binzel Corporation Dallas, TX

District Sales Manager (TX,LA,OK,AR,KS) 2014-2017

Responsible for establishing and implementing sales plans within the region. Responsible for attaining and exceeding budgeted sales/goals for the assigned territory (Texas, Oklahoma, Louisiana, Arkansas and Kansas).

Gained and maintained sales for the assigned products in the assigned territory. Implemented various strategies to win bids and contracts. Lead face to face visits to large accounts in conjunction with distributors, where applicable. Sales Growth was 130% of budgeted projections.

Utilized effective communication and interpersonal skills to build rapport with potential customers and distributors.

Maintained appropriate customer contacts and interfaces by providing timely quotations, order status updates, problem-solving information and assistance, etc.

Developed and implemented strategic sales plan for assigned product lines in the territory.

Supported and helped to facilitate the execution of regional training workshops and tradeshows within the territory and area.

Van-Rob Kirchhoff Automotive (New Plant Start-up) Dallas, TX

Laser Welding Engineer and Project Manager 2012-2014

Support New Product Development activities from concept to ramp up production. As part of a member of the product development team, provide direction on costing, manufacturability & quality. Drive improved product quality by identifying manufacturing issues, developing advanced manufacturing cost-effective solutions, and overseeing successful implementation into production. Provide support on engineering prototype builds, pilot production and production. Ensure new equipment is modified accordingly as per engineering change requirements. Provide welding technical direction and consultation to Engineering, Purchasing, Manufacturing and corporate suppliers. Provide assistance to evaluate and investigate deficiencies of prototype and production parts and assist in the initiation of corrective actions. Inside technical support for customers, metallurgical assistance to quality departments, and vendor technical interface.

Performed metallographic analysis of materials and processes commonly used in sheet metal manufacturing.

Utilized laboratory test equipment and apparatus, and arranged / suggested modifications to equipment for optimal functioning.

Helped to set overall direction and strategy for laser processes and product offerings.

Engaged with key Business Units and Technology Center resources on specific initiatives to integrate controls and optimize laser joining processes.

Provided customer-specific application & sales support, including integration and troubleshooting.

Completed plant start-up project management including: Prioritizing process development projects; Communicating progress, results and risks.

OTC Daihen / MDS Nashville, TN

Southeastern Regional Sales Manager 2009-2012

Responsible for growing the territory by adding new accounts and participating in activities related to the commercial sale of capital equipment products to distribution channels and direct to end user within an assigned territory. Facilitation of capital equipment sales including, but not limited to, fabrication equipment, machining equipment, surface prep and treatment equipment, material joining equipment, conveying and material handling equipment, and automated systems. Provide engineering based evaluations and recommendations of equipment and service solutions to facilitate needs of clients. Responsible for continued sales as well providing the ongoing customer support training and promotional activities necessary to drive the growth of the business.

Achieved targeted sales results in the assigned territory. (2.7 million)

Provided technical engineering sales support in the areas of product presentations, positioning and demonstrations.

Provided effective territory penetration and account identification to drive sales and increase the customer base.

Provided training presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques.

Developed, Supported and facilitated the execution of regional training workshops and tradeshows both regionally and nationally.

EDUCATION

University of Tennessee – Mechanical Engineering (1984)

Numerous Certifications

SOFTWARE

Microsoft Office (Word, Excel, PowerPoint, Project, Outlook), Microsoft Project, AutoCAD, Solid Works, Catia, ProE, Pro-Model, SAP, MATLAB, PLC, Robotic, CAD/CAM, Salesforce, Mod-Bus, Profi-Bus, Ethernet IO



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