Administrative Operations Human Resources Russian Translations

A demonstrated track record of obtaining positive outcomes through leading by example, and influencing teamwork, communication, collaboration, accountability, and safety within a global team operating in a dynamic environment.

OVERVIEW

Efficient, resourceful, and trustworthy Local and US Linguist (LNL) Operations Specialist with over eight years of professional experience spanning Human Resources, Office Management, Customer Service, and Russian-English Translation. Possess a track record of leadership in challenging environments and high-pressure situations under austere conditions. Capable of liaising with all levels of personnel ranging from local country nationals to US Military commanders by utilizing exceptional interpersonal communication skills. Proactive in approach to work, recommending and improving processes to align to policy and procedures. Agile and adaptable with problem solving and people management skills.

AREAS OF EXPERTISE

Strategic Planning Project Management Human Resources Policies/Procedures Event Management

Team-Building Problem-Solving Results Orientation Flexibility Logistics Management

TECHNICAL SKILLS

●Applications: Microsoft Office Suite, (Excel, Word, Access, PowerPoint, Outlook), SharePoint, Adobe Acrobat XI Standard

●Databases: Army Records Information Management System (ARIMS), Civilian Arming Authorization Management System (CAAMS), DELTEK, SCOPE

EDUCATION and AWARDS

●Bishkek Humanities University - Faculty of European Civilization-English Department, 2001-2006

●Certificate of Appreciation from ME, Shield Security, AAFES

LANGUAGE PROFICIENCIES

●Native fluency: Kyrgyz

●Fluent (Speaking/Reading/Writing) in English/Russian

PROFESSIONAL EXPERIENCE

Administrative Assistant “City Star” Hair Salon New York, NY Jul 2021-August 2022

Summary: Guest relations specialist possessing strength in appointment setting, customer care and inventory management. Able to thrive in fast paced environments and seamlessly manage a high volume of telephone calls and front desk reception tasks. Customer service specialist offering managerial expertise and dedication to customer service.

Served as an enthusiastic and welcoming first point of contact for this busy and high-end salon

Scheduled all appointments and worked with stylists to ensure schedules were pleasing

Helped to maintain a clean and inviting atmosphere.

Administered all payments and maintained organized financial records and receipts.

Handled inquiries and provided detailed information about the salon offerings.

US Hire Linguists Operations Specialist, MISSION ESSENTIAL, Bagram Afghanistan Feb 2020 - June 2021

Summary: Responsible for US Hire Linguists daily assignments, transfers, resignations, intra-theater movement. Kept a track of all the MFR’s (Memorandum for the Record) for each linguist’s personal files. Arranged a language testing appointment with the third testing company (SCSI). Responsible for the Testing Tracker for all ME Linguists. Managed daily operational functions such as keeping a record of all movements of US Hire’s to another base. Communicate with Theater Linguist Office (Military Personnel) about Linguist’s assignments and transfers.

Local National Linguist (LNL) Ops Specialist, MISSION ESSENTIAL, Bagram, Afghanistan Dec 2015-Sep 15,2018

Summary: Managed daily operational functions of LNL Program, including assignments, transfers, resignations, in theater movement, screenings, etc. Overseas special projects and temporary duty assignments outside the Afghanistan Area of Responsibility (AOR). Served as the signing/hiring authority for Local National Assistants, badging, as well as, bringing New Hire Candidates through ECP-1 to BAF.

DARIKA BEKOVA

●Communicated and coordinated with ACOR (Alternate Contracting Office Representative), Army Senior Linguist Coordinating Office (SLCO), Theater Linguist Officer (TLO), US Military and US government authorities.

●Maintained and updated databases for all linguists, entered employment and status-change information.

●Provided detailed reporting to higher management. Maintained and reconciled accountability of linguists.

●Scheduled and tracked language testing, medical screenings, badging, and contracting. Maintain databases. Process and maintain daily, weekly, and monthly reports.

●Trouble-shot problems and coordinated problem resolution or recommend solutions to management.

Achievements / Value Added

●Corrected operational processes and plans, resulting in faster and more accurate deployment of linguists.

●Played an integral role in implementing initiatives that recognized the value and importance of linguists, resulting in improved communications between all stakeholders and L-3 Communications HR Dept.

●Achieved a 100% safety rating for all deployed linguists.

●Revamped purchase order files to ensure FAR compliance for critical audits.

●Spearheaded a Records Preservation Program to include requested information services, surge rotation support and transfers of authority (TOA).

Human Resources Administrator, SHIELD SECURITY SERVICES, Bagram, Afghanistan Feb 2015 - Dec 2015

Managed all administrative requirements/services to support a 275-employee, armed contract that provided security services to the US Government at Bagram Airfield. Responsible for medical billing/invoicing/DBA document collecting and forwarding reports to corporate office.

●Using ARIMS, maintained 275 employees’ files. Developed, reviewed, and forwarded daily/monthly reports to the company and the US Government.

●Provided oversight for all required files/documents for company and US Government audits.

●Prioritized and planned effectively, preparing for contingencies to ensure fulfillment of company goals.

Achievements / Value Added

●Key person in effort to ensure employees met the US Government CAAMS arming requirements data compliancy.

●Successfully provided paymaster services for a $250-300K cash/electronic monthly payroll.

●Lead team with passion and enthusiasm to unite and engage personnel around a mutual objective.

●Accomplished 100% accurate tracking of all US GOV Properties and equipment in area of responsibility.

Assistant Clinic Manager, GUARDIAN MEDEVAC CLINIC, Bagram, Afghanistan June 2012 - June 2014

Summary: Managed appointments for patients, including contractors, US military and coalition forces.

●Audited, managed, and provided patient confidentiality concerning medical results/reports subject to be forwarded to the US Government.

●Identified efficiencies and implemented strategy to streamline office operations / administrative functions.

●Maintained the trackers used to update the data entry of a patient’s files.

●Managed a $3K office cash fund and provided expense reporting for the clinic’s operation.

●Managed the administrative supplies and medical inventory and order/invoiced for additional items.

Achievements / Value Added

●Developed and implemented new office processes to ensure workload met or exceeded the expectations.

●Achieved 100% accountability over a two-year period of a monthly staff payroll ranging from $45-50K.

Customer Service Agent, AAFES WESTERN UNION, Bagram, Afghanistan Sept 2007 - Aug 2011

Summary: Performed customer service duties, including cash management and register transactions, recorded money lists, issued receipts, balanced cash funds, prepared purchases, and completed travel-related documents.

● Prepared routine entries and posted financial transactions. Processed international transactions.

●Ensured that all sales were properly recorded into the department registers in accordance with company policies.

●Stayed current with all cash handling procedures from the SOPs through AAFES daily policies and regulations.

Achievements / Value Added

●Achieved 100% accountability of all assigned records, cash, and documentation.

●Improved customer satisfaction by monitoring customer feedback and modifying performance appropriately.

●Reputation for providing quality customer service on administrative and financial tasks.

Contact this candidate