Gloria Lopez

Chicago,il ***** 832-***-**** adtaih@r.postjobfree.com

Skills:

● Bilingual English/Spanish

● Extremely organized

● Certified Cardiopulmonary Resuscitation

● Desire to work in a dynamic, and fast paced environment

● Ability to work in a high degree of self-direction and flexibility

● Strong interpersonal and communication skills both written and verbal

● Exceptional attention to detail, and strong time management skills Professional Experience

CBM Janitorial Services

Houston, Texas

January 2017 – Present

Janitor

● Carpet cleaning, vacuuming, floor care, trash removal and restroom cleaning.

● Use cleaning chemicals safely and properly in accordance with department guidelines.

● Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievements of safe working practice.

● Hand dust and wipe clean all furniture, fixtures, paneling window sills and all other horizontal surfaces.

● Dust all picture frames and wall hangings

● Cleans surfaces including but not limited to walls, doors, glass, and other vertical and horizontal surfaces.

● Spot cleaning carpet and other various surfaces.

● Washes walls, ceiling, and woodwork.

● Washes windows, door panels, and sills.

Homecare Provider LLC

Houston, Texas

February 2016 -June 2016

Custodial Technician

● Detailed deep cleaning of restrooms and replenishing supplies.

● Cleans and polishes lighting fixtures, marble surfaces, and trim.

● Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas.

● Cleans surfaces including but not limited to walls, doors, glass, and other vertical and horizontal surfaces.

● Sweeps, scrubs, waxes, vacuumed, mop and polish floors of various surfaces.

● Usage of chemicals to clean applications.

● Cleans and vacuums rugs, carpets, upholstered furniture, and draperies.

● Spot cleaning carpet and other various surfaces.

● Dusts furniture and equipment.

● Polishes metalwork.

● Washes walls, ceiling, and woodwork.

● Washes windows, door panels, and sills.

● Trash removal - including transporting, lifting, and placing trash into a trash compactor/gondola.

● Replaces light bulbs.

● Sweeping both inside and outside of buildings for loose debris.

● Transports small equipment or tools between departments. Delicias Bakery

June 2016-August 2016

Maintenance Technician/Chef Assistant

● Follows posted instruction on use of various detergents and tools to be used to clean specific areas. Some tools are mechanical.

● Performs cleaning assignments at the same time daily, unless otherwise instructed.

● Cleans restrooms and lounge as needed, but no less than once daily.

● Keeps all storage closets/rooms in a clean and orderly condition.

● Performs other duties as assigned (ex. use and explain cooking techniques

● Possess teamwork & diversity awareness

● Seek continuous learning opportunities

● Provide incredible customer service

● Ensure food & human safety

● Possess organizational skills

● Provide knowledge based service

● Operate and sanitize all Bakery equipment in a safe and proper manner Action for Kids

Chicago, Illinois

September 2007-July 2009

Childcare

● Provide a program/class atmosphere that promotes and encourages inclusion and satisfaction of all participants.

● Assist children with daily routines, such as: toileting, eating and sleeping.

● Maintain accurate attendance records.

● Monitor and maintain proper ratios (seven children to one childcare provider).

● Report all incidents/accidents to office staff, immediately, and complete necessary forms.

● Turn off all equipment, i.e. lights, stereo, heating and air conditioning, etc. and properly secure the room at the end of work shift.

● Greet the public; provide information and assistance regarding schedules, registration, program descriptions and other general information over the phone and in person.

● Provide excellent internal and external customer service. Create a positive experience for customers through professional and courteous habits.

● Practice safe work habits and contributes to the safety of self, co-workers and the general public.

● Respect diversity in the workplace.

● Provide on- site supervision of children at pre-determined locations.

● Manage check-in/out of children.

● Develop relationships with staff and children.

● Communicate needs to supervisor/administrator.

● Follow and enforce policies and procedures, including safety procedures. Rogers Park Community Council

Chicago, Illinois

Court Advocate for Victims of Domestic Violence

September 2004- September 2007

● Assists law enforcement personnel with domestic violence complaint calls; assists in screening victims for lethality indicators, provides support to victims on-site, takes referrals from law enforcement after lethality screenings.

● Ensures data is being collected for State reporting on St. Joseph County Lethality Assessments.

● Provides case management to assigned clients individually, exercising a considerable degree of professional judgment, in consultation with other staff, participates in development of client service plans, prepares and maintains current records on assigned cases according to program policies and procedures, including intake, progress notes, and other appropriate documentation

● Maintains familiarity with local housing and employment opportunities, assists clients in developing job opportunities, preparing for interviews, with transportation to appointments, and with finding suitable housing

● Identifies agency resources for client needs, maintains liaison with community agencies, including law enforcement system, frequently needed by clients, maintains current information on agency resources and intake procedures, support clients with referral intake process of community agencies

● Participates in in-service training and regular staff meetings, including case management

● Under supervisor's direction, provides consultation and education services to community agencies, groups, and individuals

● Remains current concerning new trends in domestic violence services

● Performs other duties as assigned

● Provided transportation to and from different locations. EDUCATION

The Learning Center

Begins May 2017

Chicago, Illinois

General Education Diploma

Casa Central

June 1998

Chicago, Illinois

Certification in Office Technology

Wells academy

August 1992

Chicago, Illinois

General Education

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