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Training Consultant Project Manager

Location:
Albuquerque, NM
Posted:
November 01, 2022

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Resume:

Veronica Barnes

*** ******** ***** ********* **

Phone 205-***-****

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Summary

Subject Matter Expert in SurgiNet, Registration and Scheduling, Pre-Op, Intra-Op, PACU, Med Reconciliation and FirstNet

Curriculum designer, Lead, build, train and maintain a backlog, inventory of system and business requirements to quickly react to additional enhancements.

Support end-users and coordinate for product related activities

Serve as the Subject Matter Expert for user acceptance testing activities including providing support of each specialty.

Hands on testing and troubleshooting when necessary

20 Years Cerner Experience as a Analyst, Curriculum designer, Project Manager, Educator, and builder

Certification in Ontrack on trial monitoring of hospital systems

Cerner experience to support the review and communication of start-stop-continue workflows as well as gap analysis between current and future state

Understand hospital and or business practices as well as deployment of technology into healthcare environments

Deliver superuser training to the maximize the use of the system

Evaluate, design, build, test and implement strategies based upon the analysis of systems and operational needs.

Certified Cerner MHS GENESIS DOD, Certified Cerner Trainer VA, Certified Ontrack on Trial, EHRM Educator in process, Project Manager with over 30 years of experience in Healthcare IT, Certified Cerner analyst.

Perform the success and evaluation of workflows. Plan, manage and execute projects, with 20 years focused on Cerner Solutions.

Coordinate and execution of project activities

Performed more than 90 implementations of Power Chart Registration, Scheduling, and Orders.

SurgiNet, Anesthesiology, RadNet, FirstNet in 47 states.

Project Manager

oUnderstand hospital and business practices

oPlan, manage, and execute project

oProficient with outlook, word and excel

oManaged resource, task, and timelines

oCollaborate with team and store documentation

oMonitor the performance of a project to make sure it is completed by the deadline

oAnalyze, schedule, prioritize, and complete task

oEnsure stakeholders and team members understand the project scope

Cerner Millennium – PowerChart Scheduling, Registration, Acute and Ambulatory,

Other EHRs – Allscripts (Eclipsys) Core SCM, Orders and results, Clinical Documentation,

McKesson Star Order entry, CPOE, Meditech, Nuance Dragon Speech and Microsoft Office

Workflow Process Analysis and Redesign

Clinical Transformation Process

Best Practice Recommendation

Policy/Procedure Development

Oversight of application security technology products for network system and data.

Certifications

Cerner Certification – Cerner EMR Educator

Captivate training – Baltimore Marylin

Cerner MHS Genesis

EHRM Electronic Health Record Modernization

Cyber Security

Professional Experience

10/25 – Present Holy Spirit Medical CENTER - Harrisburg PA

Cerner Clinical Training Consultant

Subject Matter Expert for Pre-Op, Intra-Op, PACU, RadNet

Trained large groups on physician’s orders, Med Reconciliation, Notes, Document, and Discharge Instruction.

Meeting with individual to discuss task performance

Understand hospital and business practices

Analyze service requests and potential troubleshooting.

Substantiate workflows

07/22 – 08/22 TJ Simpson– Glasgow Kentucky

Cerner Clinical Training Consultant

Trained large groups on physician’s orders, Med Reconciliation, Notes, Document, and Discharge Instruction.

Substantiate workflow for SurgiNet, PreOp, Intra-Op, PACU

12/21 – 07/22 CAMC Innovation Center - Charleston WV

Cerner Clinical Training Consultant

Trained large groups on physician’s orders, Med Reconciliation, Notes, Document, and Discharge Instruction.

Curriculum design – Captivate

SME Registration, Scheduling, FirstNet, SurgiNet

Meeting with individual to discuss task performance

Understand hospital and business practices

Analyze service requests and potential troubleshooting.

Coordinated classes and trained SurgiNet, FirstNet, Radiology

07/20 – 12/21 Tripler Medical Center – Honolulu, HI MHS Genesis

Cerner Clinical Training Consultant

Presented information to large groups and trained all staff to MHS Genesis Surgery

Meeting with individual to discuss task performance

Curriculum design

Coordinated resources and timetables with user departments and data center.

Maintains quality service by establishing and enforcing organization standards.

04/20 – 07/20 University of South Alabama – Mobile, AL

Cerner Clinical Training Consultant

Served as workflow and training coordinator for Physician and Nursing documentation and order entry.

Provided EMR classroom trainer for Physicians, Nursing and Ancillary Staff.

Coordinated resources and timetables with user departments and data centers.

Verified application results by conducting system audits of technologies implemented.

Design SurgiNet Curriculum

04/19 – 04/20 Virginia Mason – Seattle, WA

SurgiNet Cerner Project Manager

Convey information and ideas in ways others could understand

Understand hospitals and business practices

Ensure stakeholders and team members understand the project scope

Made sure that all of the team members understood assigned task

Developed work-down structure that outline the various task

Prioritized resource allocation as the primary liaison for Scheduling Registration, and

Surgery

Found solution and overcame problems that may have impacted the project

Was able to modify project plan as needed

Maintained quality service by establishing and enforcing organization standards

06/18 – 04/19 Inspira Health Network – Vineland, NJ

Cerner Clinical Implementation & Training Consultant

SME Registration, SurgiNet, Scheduling, FirstNet

go-live support, optimizations, maintenance support and training.

Provided redesign/corrections of preference cards.

Served as primary liaison for contributing product knowledge.

Served as workflow and training coordinator for RadNet.

Coordinated resources and timetables with user departments and data center.

Verified application results by conducting system audits of technologies implemented.

Maintained quality service by establishing and enforcing organization standards.

07/17 – 06/18 University of South Alabama – Mobile, AL

Cerner SurgiNet Architect/Trainer/Build/Maintenance

Served as SurgiNet architect

Provided application support to registration hospital trainer

Provided redesign/corrections of preference cards.

Served as the primary liaison for registration and scheduling

03/15 – 07/17 Dimensions Healthcare System – Cheverly, MD

Cerner SurgiNet Anesthesia – Build/Train/Maintenance

Served as the primary liaison for surgery and anesthesia

Led surgery team through design, build, validation, implementation, go-live support, post

go-live support, optimizations, and maintenance support.

Provided redesign/corrections of preference cards.

Served as analyst for registration and scheduling.

11/14 – 03/15 Regional Medical Center -

Cerner Revenue Cycle Auditor – Patient Account Services

Performed optimization for Revenue Cycle, PowerChart Registration, Scheduling, HIM,

Surgery, Radiology and Patient Account Services.

Seek improvement; be it by securing the appropriate people, implementing new processes,

or modifying the technology.

Contribute to risk identification and risk mitigation strategies associated with architecture

Objective to determine an upgrade path, be it Cerner or an external system

Design workflow Analysis

Trainer for the software

06/14 – 11/14 Mercy Hospital -

Cerner Project Manager

Served as primary liaison between clinical department and supporting staff for Registration

and Scheduling.

Created, prioritized, managed, and documented assigned project information.

Recorded project details such as task progress and project resources

Facilitate meeting with key leaders and collaborated with the project team

03/13 - 05/14 Wesley Medical Center – Wichita, KS

Cerner Clinical Analyst – Operating Room, SurgiNet, Scheduling, Registration

Provided training and activation support for ambulatory site.

Tracked design activities including completion of DCWs and associated unit testing.

Facilitated workflow approval with identification of key workflows needing focus in training

for change management.

Participated in system testing, integration testing, and determined impact of build readiness

on testing efforts.

Participated in testing to ensure the integrity of the revenue stream.

Curriculum designer

10/10 – 01/13 Union Memorial – Baltimore, MD

Senior Cerner PowerChart Trainer

Served as primary liaison between the clinical department and supporting staff.

Oversaw and implement Union Memorial systems.

Provided training to SurgiNet, Scheduling, Rehab, Clerks, Tracking, Care mobile, I-view,

eMAR, and Ad-hoc forms.

Provided training on preference cards build.

Provided direction and support to the project team.

Assisted with maintaining workflow to ensure adoption EMR.

Responsible for development and maintenance of training documentation.

Developed processes and policies to ensure compliance with the accreditation board.

2010 – 2010 BayCare Hospital – FL

Cerner System Analyst/Emergency Room – FirstNet, PowerNote, RadNet

Provided elbow support with providers in the clinical environment to provide a technical

consultation to increase Physician efficiency using PowerNote auto-text by saving common

text and phrases.

Provided elbow support for Rad-Net and First-Net.

Assisted in maintaining workflows to ensure Physician adoption of PowerNote.

Assisted with implementation of Dragon Speech recognition for documentation in

PowerNote.

2009 – 2010 Clarian Ball Memorial – Muncie, IN

Cerner System Analyst – PowerNotes, PowerChart, FirstNet

Tracked ED to FirstNet using Tracking board, Toolbar buttons, Tracking list icons, Tracking

list tabs, tracking board Column, customizing the tool bar, Patients Chart, Setting Preferences

for the medication list, canceling prescription from the medication list, setting preferences

for orders, setting home folders, ED facility charge forms.

Trained Emergency Department (ED) on FirstNet Tracking Board, providing key clinical

information needed to plan and prioritize emergency care; driving ED workflow.

Trained Nursing Staff to PowerChart Admission, Orders, I/O flowsheet, eMAR, etc.

Served as primary liaison between clinical department, and supported staff in training,

Supported Physicians in driving plans and including data that matters in PowerNote.

2009 – 2009 Spectrum Health – Grand Rapids, MI

Cerner PowerChart Trainer

Provided PowerChart support to drive plans and including data that matters in PowerNote,

initiating care using a PowerPlan, including add a single order, cancel, discontinue, and

modify an order, and order e-Prescription.

Instructed how to complete medication reconciliation for discharge, add a medication order

using a care set, completing discharge instructions, completing the depart process, etc.

Conducted classes for employees on features and operation of PowerChart

2005 – 2009 Cerner Corporation – Kansas City, MO

Project Manager

Engaged in cutover planning and management

Knowledgeable of Cerner MethodM, Test Runner, and Workflow Builder.

Provided leadership and accountability for Registration and Scheduling

Led the planning and implementation of the project, creating scope document and

deliverables.

Developed project plan, defined, and communicated project task, coordinated project staff

mapping.

Provided direction and support to project team, planned project milestones, assisted project

team with transitioning to support, and provided input to system architecture

Performed PowerChart build and training.

Maintained quality service by establishing and enforcing organization standards.

Traveled 26 states servicing and managing more than 60 Physician’s offices and hospital

go-live implementations.

2000– 2009 Children Hospital

Birmingham Alabama

Claim domain specialist

Subject matter expert that enjoyed testing activates

Curriculum designer

Knowledgeable of Cerner Method M, Test Runner, and Workflow Builder.

Provided leadership and accountability for Registration and Scheduling

Performed PowerChart build and training.

Maintained quality service by establishing and enforcing organization standards.

Performed helpdesk and maintenance

Education

M.S., Organizational Management, University of Phoenix, Phoenix, AZ

Certification in Ontrack on Trial. This is a certification to monitor hospital systems

B.A., Business Administration, Miles College, Fairfield, AL

Associate of Science degree Lawson Sate Community College



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