Veronica Barnes
*** ******** ***** ********* **
Phone 205-***-****
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Summary
Subject Matter Expert in SurgiNet, Registration and Scheduling, Pre-Op, Intra-Op, PACU, Med Reconciliation and FirstNet
Curriculum designer, Lead, build, train and maintain a backlog, inventory of system and business requirements to quickly react to additional enhancements.
Support end-users and coordinate for product related activities
Serve as the Subject Matter Expert for user acceptance testing activities including providing support of each specialty.
Hands on testing and troubleshooting when necessary
20 Years Cerner Experience as a Analyst, Curriculum designer, Project Manager, Educator, and builder
Certification in Ontrack on trial monitoring of hospital systems
Cerner experience to support the review and communication of start-stop-continue workflows as well as gap analysis between current and future state
Understand hospital and or business practices as well as deployment of technology into healthcare environments
Deliver superuser training to the maximize the use of the system
Evaluate, design, build, test and implement strategies based upon the analysis of systems and operational needs.
Certified Cerner MHS GENESIS DOD, Certified Cerner Trainer VA, Certified Ontrack on Trial, EHRM Educator in process, Project Manager with over 30 years of experience in Healthcare IT, Certified Cerner analyst.
Perform the success and evaluation of workflows. Plan, manage and execute projects, with 20 years focused on Cerner Solutions.
Coordinate and execution of project activities
Performed more than 90 implementations of Power Chart Registration, Scheduling, and Orders.
SurgiNet, Anesthesiology, RadNet, FirstNet in 47 states.
Project Manager
oUnderstand hospital and business practices
oPlan, manage, and execute project
oProficient with outlook, word and excel
oManaged resource, task, and timelines
oCollaborate with team and store documentation
oMonitor the performance of a project to make sure it is completed by the deadline
oAnalyze, schedule, prioritize, and complete task
oEnsure stakeholders and team members understand the project scope
Cerner Millennium – PowerChart Scheduling, Registration, Acute and Ambulatory,
Other EHRs – Allscripts (Eclipsys) Core SCM, Orders and results, Clinical Documentation,
McKesson Star Order entry, CPOE, Meditech, Nuance Dragon Speech and Microsoft Office
Workflow Process Analysis and Redesign
Clinical Transformation Process
Best Practice Recommendation
Policy/Procedure Development
Oversight of application security technology products for network system and data.
Certifications
Cerner Certification – Cerner EMR Educator
Captivate training – Baltimore Marylin
Cerner MHS Genesis
EHRM Electronic Health Record Modernization
Cyber Security
Professional Experience
10/25 – Present Holy Spirit Medical CENTER - Harrisburg PA
Cerner Clinical Training Consultant
Subject Matter Expert for Pre-Op, Intra-Op, PACU, RadNet
Trained large groups on physician’s orders, Med Reconciliation, Notes, Document, and Discharge Instruction.
Meeting with individual to discuss task performance
Understand hospital and business practices
Analyze service requests and potential troubleshooting.
Substantiate workflows
07/22 – 08/22 TJ Simpson– Glasgow Kentucky
Cerner Clinical Training Consultant
Trained large groups on physician’s orders, Med Reconciliation, Notes, Document, and Discharge Instruction.
Substantiate workflow for SurgiNet, PreOp, Intra-Op, PACU
12/21 – 07/22 CAMC Innovation Center - Charleston WV
Cerner Clinical Training Consultant
Trained large groups on physician’s orders, Med Reconciliation, Notes, Document, and Discharge Instruction.
Curriculum design – Captivate
SME Registration, Scheduling, FirstNet, SurgiNet
Meeting with individual to discuss task performance
Understand hospital and business practices
Analyze service requests and potential troubleshooting.
Coordinated classes and trained SurgiNet, FirstNet, Radiology
07/20 – 12/21 Tripler Medical Center – Honolulu, HI MHS Genesis
Cerner Clinical Training Consultant
Presented information to large groups and trained all staff to MHS Genesis Surgery
Meeting with individual to discuss task performance
Curriculum design
Coordinated resources and timetables with user departments and data center.
Maintains quality service by establishing and enforcing organization standards.
04/20 – 07/20 University of South Alabama – Mobile, AL
Cerner Clinical Training Consultant
Served as workflow and training coordinator for Physician and Nursing documentation and order entry.
Provided EMR classroom trainer for Physicians, Nursing and Ancillary Staff.
Coordinated resources and timetables with user departments and data centers.
Verified application results by conducting system audits of technologies implemented.
Design SurgiNet Curriculum
04/19 – 04/20 Virginia Mason – Seattle, WA
SurgiNet Cerner Project Manager
Convey information and ideas in ways others could understand
Understand hospitals and business practices
Ensure stakeholders and team members understand the project scope
Made sure that all of the team members understood assigned task
Developed work-down structure that outline the various task
Prioritized resource allocation as the primary liaison for Scheduling Registration, and
Surgery
Found solution and overcame problems that may have impacted the project
Was able to modify project plan as needed
Maintained quality service by establishing and enforcing organization standards
06/18 – 04/19 Inspira Health Network – Vineland, NJ
Cerner Clinical Implementation & Training Consultant
SME Registration, SurgiNet, Scheduling, FirstNet
go-live support, optimizations, maintenance support and training.
Provided redesign/corrections of preference cards.
Served as primary liaison for contributing product knowledge.
Served as workflow and training coordinator for RadNet.
Coordinated resources and timetables with user departments and data center.
Verified application results by conducting system audits of technologies implemented.
Maintained quality service by establishing and enforcing organization standards.
07/17 – 06/18 University of South Alabama – Mobile, AL
Cerner SurgiNet Architect/Trainer/Build/Maintenance
Served as SurgiNet architect
Provided application support to registration hospital trainer
Provided redesign/corrections of preference cards.
Served as the primary liaison for registration and scheduling
03/15 – 07/17 Dimensions Healthcare System – Cheverly, MD
Cerner SurgiNet Anesthesia – Build/Train/Maintenance
Served as the primary liaison for surgery and anesthesia
Led surgery team through design, build, validation, implementation, go-live support, post
go-live support, optimizations, and maintenance support.
Provided redesign/corrections of preference cards.
Served as analyst for registration and scheduling.
11/14 – 03/15 Regional Medical Center -
Cerner Revenue Cycle Auditor – Patient Account Services
Performed optimization for Revenue Cycle, PowerChart Registration, Scheduling, HIM,
Surgery, Radiology and Patient Account Services.
Seek improvement; be it by securing the appropriate people, implementing new processes,
or modifying the technology.
Contribute to risk identification and risk mitigation strategies associated with architecture
Objective to determine an upgrade path, be it Cerner or an external system
Design workflow Analysis
Trainer for the software
06/14 – 11/14 Mercy Hospital -
Cerner Project Manager
Served as primary liaison between clinical department and supporting staff for Registration
and Scheduling.
Created, prioritized, managed, and documented assigned project information.
Recorded project details such as task progress and project resources
Facilitate meeting with key leaders and collaborated with the project team
03/13 - 05/14 Wesley Medical Center – Wichita, KS
Cerner Clinical Analyst – Operating Room, SurgiNet, Scheduling, Registration
Provided training and activation support for ambulatory site.
Tracked design activities including completion of DCWs and associated unit testing.
Facilitated workflow approval with identification of key workflows needing focus in training
for change management.
Participated in system testing, integration testing, and determined impact of build readiness
on testing efforts.
Participated in testing to ensure the integrity of the revenue stream.
Curriculum designer
10/10 – 01/13 Union Memorial – Baltimore, MD
Senior Cerner PowerChart Trainer
Served as primary liaison between the clinical department and supporting staff.
Oversaw and implement Union Memorial systems.
Provided training to SurgiNet, Scheduling, Rehab, Clerks, Tracking, Care mobile, I-view,
eMAR, and Ad-hoc forms.
Provided training on preference cards build.
Provided direction and support to the project team.
Assisted with maintaining workflow to ensure adoption EMR.
Responsible for development and maintenance of training documentation.
Developed processes and policies to ensure compliance with the accreditation board.
2010 – 2010 BayCare Hospital – FL
Cerner System Analyst/Emergency Room – FirstNet, PowerNote, RadNet
Provided elbow support with providers in the clinical environment to provide a technical
consultation to increase Physician efficiency using PowerNote auto-text by saving common
text and phrases.
Provided elbow support for Rad-Net and First-Net.
Assisted in maintaining workflows to ensure Physician adoption of PowerNote.
Assisted with implementation of Dragon Speech recognition for documentation in
PowerNote.
2009 – 2010 Clarian Ball Memorial – Muncie, IN
Cerner System Analyst – PowerNotes, PowerChart, FirstNet
Tracked ED to FirstNet using Tracking board, Toolbar buttons, Tracking list icons, Tracking
list tabs, tracking board Column, customizing the tool bar, Patients Chart, Setting Preferences
for the medication list, canceling prescription from the medication list, setting preferences
for orders, setting home folders, ED facility charge forms.
Trained Emergency Department (ED) on FirstNet Tracking Board, providing key clinical
information needed to plan and prioritize emergency care; driving ED workflow.
Trained Nursing Staff to PowerChart Admission, Orders, I/O flowsheet, eMAR, etc.
Served as primary liaison between clinical department, and supported staff in training,
Supported Physicians in driving plans and including data that matters in PowerNote.
2009 – 2009 Spectrum Health – Grand Rapids, MI
Cerner PowerChart Trainer
Provided PowerChart support to drive plans and including data that matters in PowerNote,
initiating care using a PowerPlan, including add a single order, cancel, discontinue, and
modify an order, and order e-Prescription.
Instructed how to complete medication reconciliation for discharge, add a medication order
using a care set, completing discharge instructions, completing the depart process, etc.
Conducted classes for employees on features and operation of PowerChart
2005 – 2009 Cerner Corporation – Kansas City, MO
Project Manager
Engaged in cutover planning and management
Knowledgeable of Cerner MethodM, Test Runner, and Workflow Builder.
Provided leadership and accountability for Registration and Scheduling
Led the planning and implementation of the project, creating scope document and
deliverables.
Developed project plan, defined, and communicated project task, coordinated project staff
mapping.
Provided direction and support to project team, planned project milestones, assisted project
team with transitioning to support, and provided input to system architecture
Performed PowerChart build and training.
Maintained quality service by establishing and enforcing organization standards.
Traveled 26 states servicing and managing more than 60 Physician’s offices and hospital
go-live implementations.
2000– 2009 Children Hospital
Birmingham Alabama
Claim domain specialist
Subject matter expert that enjoyed testing activates
Curriculum designer
Knowledgeable of Cerner Method M, Test Runner, and Workflow Builder.
Provided leadership and accountability for Registration and Scheduling
Performed PowerChart build and training.
Maintained quality service by establishing and enforcing organization standards.
Performed helpdesk and maintenance
Education
M.S., Organizational Management, University of Phoenix, Phoenix, AZ
Certification in Ontrack on Trial. This is a certification to monitor hospital systems
B.A., Business Administration, Miles College, Fairfield, AL
Associate of Science degree Lawson Sate Community College