Customer Service Office Assistant
Resume:
DOMINIQUE LEE FELICIANO
Kissimmee Florida, 34759
****************@*****.***
OBJECTIVE: - To secure a position with a successful organization which allows me to excel in a team-oriented environment in which I may use my administrative skillset to the best of my abilities.
EDUCATION
Mercy College, Dobbs Ferry, NY May 2012
Bachelor of Science, Major Behavioral Science
EXPERIENCE
Certified by the state of Florida in armed security D license
G license
Concealed carry license
July 17, 2022 – current
Security Officer
Sanford FL
Current-2022
• Watch Security Cameras
• Guard Inside & Outside the property
• Check all visitors into the property
• Identifying suspicious behavior.
• Customer Service for visitors
• Patrolling grounds
• Secured safety in any environment
All American Security
Bronx New York (match 2019- June 2020)
Rover for property
• Monitoring access to properties.
• Acting in emergency situations
• Handling all guests to each property
Teeth Whitening (under mom boss on the go LLC)
Jan 2019- Current
• Schedule appointments
• Clean and whiten teeth
• Maintain whitening
• Oder supplies and keep inventory
Delivery Services
Jan 2019- Current
• Uber Eats
• Door Dash
• Uber taxi
• Shipit
• Instacart
• Delivery all orders on time. Work with apps to schedule Joes Auto Wreckers
Mount Vernon, NY
Jan 2017- Feb. 2019
Office Manager/Driver
• Oversee the employee’s workload of each department
• Keep track of inventory and order supplies
• Schedule and supervise employees
• Make deliveries and pick up parts
Office Assistant/Receptionist
Bronx, NY-Vitello Sewer
December 2010- December 2017
● Responsible for recruitment and retention of staff of 10 employees
● Trained, supervised, evaluated staff, and coached them on their performance
● Responsible for daily store cash receipts and bank deposits
● Provided friendly customer service to callers and scheduled appointments
● Welcomed and announced patients who arrived at the front office
● Responsible for accurate recording of patient information for medical records SUMMARY OF QUALIFICATIONS
Fluent: English/Spanish
Knowledgeable of Microsoft Office, Word, Excel, and the Internet Highly organized team-player with effective verbal and written communication skills Strong customer service skills with a diverse population
• Florida Notary
References upon request
Contact this candidate