Customer Service Representative
Resume:
Ghishunda Oatis
Shreveport, LA *****
**************@*****.***
Work Experience
Retention Specialist, Financial, Customer Care
Centurylink/lumen/Brightspeed - Shreveport, LA
November 2012 to October 2022
I worked as a financial service representative assisting customers make payments, setup payment arrangements and restore services, transferred to Customer Care department where I assisted customers with setting up new service, adding and removing services, last role with company was retention department where I saved customers from cancelation of their service and offered discounts to accommodate lowering billing charges to keep as a customer Instock Associate
Target - Bossier City, LA
August 2006 to June 2009
I worked as an in-stock associate where I scanned missing items and items that were low in inventory to generate new orders to fill shelves
Education
College in Accounting
LSUS - Shreveport, LA
August 2001 to August 2004
High school diploma
Jeff Davis High School - Montgomery, AL
August 1999 to May 2000
Skills
• Customer retention
• Customer service
• Customer support
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