Ghishunda Oatis

Shreveport, LA *****

adtad5@r.postjobfree.com

+1-318-***-****

Work Experience

Retention Specialist, Financial, Customer Care

Centurylink/lumen/Brightspeed - Shreveport, LA

November 2012 to October 2022

I worked as a financial service representative assisting customers make payments, setup payment arrangements and restore services, transferred to Customer Care department where I assisted customers with setting up new service, adding and removing services, last role with company was retention department where I saved customers from cancelation of their service and offered discounts to accommodate lowering billing charges to keep as a customer Instock Associate

Target - Bossier City, LA

August 2006 to June 2009

I worked as an in-stock associate where I scanned missing items and items that were low in inventory to generate new orders to fill shelves

Education

College in Accounting

LSUS - Shreveport, LA

August 2001 to August 2004

High school diploma

Jeff Davis High School - Montgomery, AL

August 1999 to May 2000

Skills

• Customer retention

• Customer service

• Customer support