Highly stimulated individual with over *years of experience working in warehouse
environment. Handson experience in managing and tracking transportation of goods inland and providing customers with advice and transportation alternatives. Appropriately manages documentation and billing issues. A team-player who is recognized for providing exceptional customer service. WORK E XPERIENCE
Noon Warehousing
Nov 2021 - Present
Dubai
LOGISTICS ASSOCIATE
• Processed and entered customer orders into database and provided proactive customer service for accounts.
• Verified accurate account invoicing through
collaboration with accounting department.
• Managed system support functions to set priorities and service levels expectations.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Liaised between warehouse personnel and customer to facilitate account and operational needs.
• Collaborated with shipping department staff to
facilitate smooth materials returns to correct vendors.
• Handled high-volume paperwork and collaborated
with administrators to resolve invoicing and shipping problems.
• Monitored and reported on transportation costs and properly filed shipping documents.
• Tracked orders and notified customers of status or potential delays.
• Generated documentation and information required for customer shipments.
• Produced weekly status reports detailing logistic operations and problems.
• Maintained damaged goods records, backorder logs and applicable regulatory reporting.
• Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
• Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
• Printed tickets, picked supplies and filled packages under tight deadlines.
• Maintained excellent working relationships with
customers by efficiently responding to inquiries and complaints concerning work orders, invoices and
shipments,.
• Developed and deployed strategies to save time and expenses associated with goods movements.
Aramex-DHA
Rashid Hospital
Main Store
Feb 2021 - Oct 2021
Dubai
OPERATION EXECUTIVE
Aramex Emirates llc
Sep 2019 - Feb 2021
Dubai
LOGISTIC ASSISTANT
Pantry Cafe
Neighborhood
Gourmets
Nov 2017 - Aug 2019
Dubai
FOOD AND BEVERAGE ATTENDANT
ACHIEVEMENTS
A
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Supervised team of 17 staff members.
• Achieved targets through effectively helping with goods dispatching.
• Documented and resolved customers complaint which led to increase customer loyalty.
• Nominated employee of the month twice
HOBBIES
Browsing (Research) Reading
Touring Sports
Watching (News)
R E F E R E N C E
MOHAAMED SABIR
Aramex Emirates llc
E D U CATION
GED
SUMMRSET Bilingual High School
/ Buea,Cameroon / 2008
Sciences
S K I L L S
Exceptional customer service
orientation
Good communication skills
Passion to succeed
Strong organizational and
interpersonal skills
MS Office: word, Excel, publisher,
power point, outlook and WMS,
oracle.
Vendor relationship management
Operational efficiency
Active Listening
Company procedure adherence
L A N G UAGES
English language
French language
M S
M U L U H S TATESON
T E N E N G
L O G I S T I C S A S S O C I ATE
Dubai, 00000 +971********* *************@*****.***