Highly stimulated individual with over *years of experience working in warehouse

environment. Handson experience in managing and tracking transportation of goods inland and providing customers with advice and transportation alternatives. Appropriately manages documentation and billing issues. A team-player who is recognized for providing exceptional customer service. WORK E XPERIENCE

Noon Warehousing

Nov 2021 - Present

Dubai

LOGISTICS ASSOCIATE

• Processed and entered customer orders into database and provided proactive customer service for accounts.

• Verified accurate account invoicing through

collaboration with accounting department.

• Managed system support functions to set priorities and service levels expectations.

• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.

• Liaised between warehouse personnel and customer to facilitate account and operational needs.

• Collaborated with shipping department staff to

facilitate smooth materials returns to correct vendors.

• Handled high-volume paperwork and collaborated

with administrators to resolve invoicing and shipping problems.

• Monitored and reported on transportation costs and properly filed shipping documents.

• Tracked orders and notified customers of status or potential delays.

• Generated documentation and information required for customer shipments.

• Produced weekly status reports detailing logistic operations and problems.

• Maintained damaged goods records, backorder logs and applicable regulatory reporting.

• Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.

• Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.

• Printed tickets, picked supplies and filled packages under tight deadlines.

• Maintained excellent working relationships with

customers by efficiently responding to inquiries and complaints concerning work orders, invoices and

shipments,.

• Developed and deployed strategies to save time and expenses associated with goods movements.

Aramex-DHA

Rashid Hospital

Main Store

Feb 2021 - Oct 2021

Dubai

OPERATION EXECUTIVE

Aramex Emirates llc

Sep 2019 - Feb 2021

Dubai

LOGISTIC ASSISTANT

Pantry Cafe

Neighborhood

Gourmets

Nov 2017 - Aug 2019

Dubai

FOOD AND BEVERAGE ATTENDANT

ACHIEVEMENTS

A

• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Resolved product issue through consumer testing.

• Supervised team of 17 staff members.

• Achieved targets through effectively helping with goods dispatching.

• Documented and resolved customers complaint which led to increase customer loyalty.

• Nominated employee of the month twice

HOBBIES

Browsing (Research) Reading

Touring Sports

Watching (News)

R E F E R E N C E

MOHAAMED SABIR

Aramex Emirates llc

009**-**-***-****

E D U CATION

GED

SUMMRSET Bilingual High School

/ Buea,Cameroon / 2008

Sciences

S K I L L S

Exceptional customer service

orientation

Good communication skills

Passion to succeed

Strong organizational and

interpersonal skills

MS Office: word, Excel, publisher,

power point, outlook and WMS,

oracle.

Vendor relationship management

Operational efficiency

Active Listening

Company procedure adherence

L A N G UAGES

English language

French language

M S

M U L U H S TATESON

T E N E N G

L O G I S T I C S A S S O C I ATE

Dubai, 00000 +971********* adta9j@r.postjobfree.com

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