Andrea Borrelli

**** ******** **** *** ***

Orlando Fl 32839

774-***-****

adta94@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Flexible, quick learner and dedicated professional with strong organizational and communication skills.

Soft skills: punctual, reliable, great work ethic, loves children, demonstrates great patience, time management,

interpersonal relations, along with great direct infant care. Customer service skills, computer skills in software such as Microsoft, Chrome, and IOS.

EDUCATION:

University Of Phoenix

AA, Psychology, 2014

Quincy College, 2014

Course Studies in Child Development

Lincoln Technical Institute, Brockton, MA. (2009-2011)

Medical Assistant Certificate

Training included phlebotomy and lab procedures

Instruction of clinical procedures, anatomy and physiology, administrative processes, and legal aspects of a medical environment in accordance with Allied Health regulations

Externship 180 hours

Randolph High School, Randolph, MA (June 2004)

Electives Include: Health Services (Child Development)

EXPERIENCE:

Here We Grow Daycare, Inc., Randolph, MA (Feb 2006 – March 2021)

Infant Teacher

Supervision and care of infants

Daily log input

Parent/Teacher meetings

Development and assist with daily projects and recreational activities with the children

Ensure the cleanliness of the facility

South Shore Internal Medicine, Milton, MA (June 2011 – August 2011)

Medical Assistant Externship

Patient Vital Signs and EKG's

Phlebotomy

Entered Patient Information into the Computer System

Partners In Health

Covid-19 Contact Tracer (Remote) November 2020-December 2021

Interviewing both contacts and cases with Covid-19

Entering information into CRM

Following HIPPA guidelines

Ensuring everyone gets the required attention needed

Working fully remote from home as a customer service rep

Use of Salesforce and AWS software to conduct phone calls

Brook source

Test Scheduler and Results Agent (Remote) December 2021-March 2022

Receiving phone calls

Inputting caller data

Scheduling tests

Reading Covid-19 test results

Entering Data into the CRM using Salesforce in a adequate and timely manner

Nuetrino

Data Intake Specialist

Entering patient data into CRM

Entering RX and Insurance Information

Notating accounts when needed

Making sure every entry is accurate with no mistakes

Typing speed of 75 wpm

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