Sec School Administrative Assistant

Brindha Rajendran

H* EAD

**********@*****.*** 302-***-****

PROFESSIONAL EXPERIENCE

Scoring Assistant

Pearson May 2022 - Present

USA

Responsibilities:

Evaluate test scores.

Checking a standardized test with an answer key.

Providing feedback response on essays through a secured software application.

providing feedback response on short answer questions through a secured software application.

Social Media Evaluator

Appen Butler Hill June 2020– Apr 2022

United States

Responsibilities:

Analyzing the effectiveness of social media campaigns by measuring reach, impressions, clickthroughs, and other metrics

Monitoring social media sites for negative comments about the company or organization being represented

Providing feedback to management regarding which social media platforms are most effective for reaching their target audience

Monitoring chatter about a company’s products or services to identify customer complaints or problems that need to be addressed

Recording data about website visitors’ browsing activity by using cookies or other computer codes

Collecting information about website visitors’ behavior on a website in order to improve its design and functionality

Reviewing online content for obscene or illegal content, as well as any potential security risks

Recommending changes to existing social media strategies in response to new technological developments or company goals

Preparing reports about findings and making recommendations about which social media platforms should be used to reach specific audiences

Teacher (Grade 6th to 8th)

MR Matriculation Hr. Sec School June 2014 – Jan 2016

Chennai, India

Responsibilities:

Develop and implement student discipline policies inside and outside the classrooms.

Prepare instruction methods and materials based on student’s needs and interests.

Conduct and grade tests to evaluate students’ academic progress.

Develop lesson plans, unit plans and educational projects to ensure students’ academic development.

Prepare students for higher grades and national/state level tests by providing regular assignments, homework etc.

Maintain student records as defined by school administration, district policies and education laws.

Monitor and evaluate students’ educational, social and physical developments.

Coordinate with parents, counselors and teachers to identify and rectify student’s issues.

Coordinate regular communication with parents regarding their children’s performance.

Support and guide students requiring extra help with academic problems and other academic interests.

Use audio and visual devices as educational supplements to teach academic subjects.

Coordinate with other teachers to develop and implement learning programs for students.

Participate in educational trainings, meetings, workshops, conferences, etc.

Perform school duties in administration department, cafeteria and libraries as and when needed.

Plan, organize, and supervise field trips, class projects, games and other recreational activities to promote educational, physical and social developments.

Teacher (Grade 5th to 8th)

LGG Matriculation Hr. Sec School June 2013– May 2014

Chennai, India

Responsibilities:

Keep the classroom under control

Develop lesson plans

Establish and enforce a set of rules for the classroom

Keep parents updated on their child's progress

Prepare students for standardized tests

Monitor the halls in between classes

Encourage students to learn as much as they can

Recognize problematic behavior in students

Sr. Assistant – Marketing

Icon Office Equipments June 2012 - May 2013

Chennai, India

Responsibilities:

Increased customer satisfaction by resolving Product issues

Worked with customers to understand needs and provide service

Developed team communications and information for sales meetings

Transported product service to customer locations

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Drove operational improvements which resulted in savings and improved profit margins

Resolved problems, improved operations and provided exceptional client support

Managed quality assurance program, evaluation, internal audits and customer surveys

HR Administrative Assistant

Pioneer Wincon Pvt Ltd Mar 2009 to May 2012

Chennai, India

Responsibilities:

Handle incoming phone calls and emails

Manage HR schedules and calendars

Schedule meetings and venues

Make travel arrangements

Maintaining physical and digital personnel records like employment contracts and PTO requests

Update internal databases with new hire information

advise and assist employees with understanding human resource policies and procedures

Gather payroll data like bank accounts and working days

Managed monthly payroll accounting journal. Provided overtime calculations and analysis for employees including 100 non-exempt employees.

Reviewed and matched invoices.

Processed invoices and generated checks.

Verified and processed employee expense reports.

Communicated with vendors.

Researched invoice discrepancies.

Monitored payment status of accounts.

Assisted with month end closures.

Publish and remove job ads

receive and review job applications

Schedule job interviews and contact candidates as needed

Prepare reports and presentations on HR-related metrics like total number of hires by department

Develop training and onboarding material

Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for)

Technical support Specialist

ICICI Lombard General Insurance Company Ltd Aug 2006 - Feb 2009

Chennai, India

Responsibilities:

Handling customer technical support cases through phone and email submission

Updating the company website with tech tips and brief documents

Evaluating system potential through assessing compatibility of new programs with existing programs

Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations

Maintaining system functionality by testing computer components

Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action

Maintain client confidence by keeping their information confidential

Preparing reference material for users by drafting operation instructions

EDUCATION

MBA in Human Resource from University of Madras, IN

M.Sc in Computer science from Bharathidasan University, IN

B.Sc in Computer science from Bharathidasan University, IN

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