Front Desk Customer Service

DESTINY DENTON

EXPERIENCE

Amusement Manager, Round One Entertainment; North Riverside, IL —

****-****

• Routinely audit previous day’s receipts and transactions

• Handle guest relations

• Monthly inventory and auditing

• Assign breaks

• Give disciplinary action

• Handled the daily counts

• Assured excellent customer experience at all times

• Set schedules

Event Host/Front Desk Attendant, Bowlero; Naperville, IL — 2020-2020

• Oversee events and servers to coordinate excellent guest service

• Greet and assist guests at the front desk

• Answer inbound calls and assist guests with any questions Games Department Supervisor, Main Event; Warrenville, IL — 2015-2019

• Oversee staff members and assign breaks

• Perform weekly and monthly inventory and go over discrepancies

• Ensure a positive guest experience

• Stock machines and prize room

• Attend all attractions

• Assist technicians with arcade games and troubleshooting EDUCATION

Tricoci University of Beauty Culture; Glendale Heights, IL — Esthetics, 2022

(not yet graduated)

Rosary High School; Aurora, IL — High School Diploma, 2017 630-***-****

dentongirl1999@gmail.

com

4103 Douglas Road

Downers Grove, IL

SKILLS

• Waxing

• Computer knowledge

• Facials

• Electrotherapy

• Ultrasound modalities

• Extractions

• Massage therapy

• Customer service

• Hospitality

• Social media

• Video making

CERTIFICATES

• Certificates of attendance in following courses:

• CBD Gua Sha

• Dermaplaning Facial

• Eyebrow Lamination

• Eyebrow Tinting

• Men’s Skin Care: The Acne Facial

• RF Body Contouring and Skin Tightening

Contact this candidate