Tiffani Boatwright

*** * ***** ****** ******

Lancaster, SC 29720

Phone: 803-***-****

E-Mail: adta7t@r.postjobfree.com

Professional Summary

Reliable Cashier Customer Service Representative with 15 years of experience handling money and processing returns. Manages periods of high customer volume with coordination and clear communication.

Friendly, customer-focused Cashier promoting customer loyalty and retention through attention to detail, excellent mathematical skills and strong customer service. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generates repeat business by anticipating customer needs and following up on outstanding issues.Friendly Cashier with experience working with people of diverse backgrounds. Fast learner with competencies in interpersonal communication, conflict resolution and cash handling. Utilizes proven conflict de-escalation techniques to keep customers happy.Seasoned Cashier with 10 years of experience providing excellent customer service through friendly and professional encounters. Builds quality relationships with customers that generate repeat and regular business. Well-versed in POS system operations.

Hardworking retail professional with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging customers during transactions, quickly bagging merchandise and help with special needs. Adaptable team player with flexible schedule and eagerness to meet demands of thriving retail business.

Skills

Regulatory compliance

Customer service excellence

POS system operations

Loss prevention

Product recommendations

Scanner operations

Cash handling

Customer service

Cash register operation

Restock products

Retail operations

Process transactions

Drawer balancing

Cashier training

POS systems

Experience

November 2021 to February 2022

Burlington Clothes Department Store Indian Land, SC

Cashier Specialist

Counted money in cash drawers to verify correct amounts and adequate change.

Used optical scanners to establish price of goods or services.

Accepted checks, debit and credit cards, and gift certificates in line with company policy.

Processed cash register transactions on POS and provided correct change.

Adhered to cash handling policies and procedures.

Answered questions regarding special and seasonal products.

Greeted customers with prompt and friendly service.

Set up merchandise displays, including endcaps, floor displays and aisles.

Maintained clear checkout area for tidy presentation.

August 2001 to April 2020

Lancaster County School District Lancaster, SC

Substitute Teacher, K-5

Delivered lesson plans and engaged with students for duration of teacher absence.

Assigned classwork and homework, making corrections and revisions to provide feedback.

Encouraged students to contribute to curriculum planning.

Worked with and supervised students in absence of head teacher.

Helped students with work and assignments.

Left notes for teachers regarding activities and student behavior.

Read and interpreted teacher instructions and gave pre-planned lessons.

May 2007 to September 2009

Lancaster county Social Services Lancaster, SC

Social Services Caseworker

Worked with Disable and able bodied clients to understand needs and coordinate necessary services.

Helped clients follow treatment plans by setting up appointments, arranging transportation and offering personalized support.

Completed required paperwork within anticipated timeframes.

Followed established guidelines and procedures for maximum regulatory compliance.

Managed daily tasks and sought opportunities to go beyond requirements and support business targets.

Education

University of South Carolina-Lancaster Lancaster, SC

General Education

GPA 3.5.

Minor in Early Education.

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