Profile
Compassionate, hardworking, dedicated human services worker with over two decades of
experience working in various aspects of health care and sales. I have experience from within the health care system, providing hands on direct patient care as well as supervising a small group of employees.
Experience
KEEPSAKE VILLAGE ACTIVITY COORDINATOR, HEARTH AT CASTLE GARDENS, VESTAL, NY — 6/2019- PRESENT
Provide stimulating activities to the dementia residents on our Keepsake Village unit. Being sympathetic to the different needs of dementia residents, and adapting the day to meet as many residents needs as possible. Working directly with the nursing team as well as families to provide the best stimulation for the residents. DINING ROOM SUPERVISOR, HEARTH AT CASTLE GARDENS, VESTAL, NY — 11/2017-PRESENT Provide direct supervision to the dining room team to ensure the best possible resident dining experience. Being empathetic to residents needs and concerns as they arise. Works directly with serving team to set up and clean dining room between meals. OASIS TEEN LEADER, FAMILY AND CHILDREN’S SOCIETY, JOHNSON CITY, NY — 2015-2016 Provided nutritional snacks, tutoring support, civic engagement projects, and extra- curricular enrichment activities based on student interests in a safe environment during the critical hours of 3 to 6 pm. Oasis’ mission is to encourage and empower local teens to maximize their abilities and strengths through quality social, educational and civic engagement opportunities.
CUSTOMER SERVICE & DEBT REDUCTION SPECIALIST, EQUITY FIRST FINANCIAL, LONGWOOD, FL — 2007-2008
Answered phones and attended to customers questions regarding debt reduction. Worked with credit card companies to lower interest rates on existing accounts. I also called customers to be sure they were satisfied with the services they were provided. Rehabilitation Aide, The Waters of Endicott, Endicott, NY - 2006-2007 Elizabeth M. Marino
607-***-**** *.*********@*****.*** 165 Ackley Ave, Johnson City, NY 13790 Assisted the Rehabilitation staff with the patients by bringing them from their units to their therapy appointments. Also, filing records and keeping the therapy room clean, organized, and neat.
Caregiver, The Homestead, Apalachin, NY - 2004-2006 Assisted with daily activities of life, including cooking and outings, also gave medications per doctors instructions.
Certified Nursing Assistant, Willow Point Nursing Home, Vestal, NY - 2003-2004 Assisted residents with daily activities of life and rehabilitation exercises. Certified Nursing Assistant, The Waters of Endicott, Endicott, NY - 2001-2003 Assisted residents with daily activities of life.
Education
SUNY BROOME, Binghamton, NY; Associates in Liberal Arts (2014) SUNY BROOME, Binghamton, NY; Associates in Human Services (2015) Skills
I am a energetic self-starter who is able to accomplish tasks with little to no direct supervision. I enjoy working in a busy environment around other people. I am empathetic to others needs and concerns, and consider myself compassionate toward everyone I encounter.
References
Christine Weaver, 94 Grand Blvd, Binghamton, NY 570-***-**** Holly Miller, 911 East Main Rd., Endicott, NY 607-***-**** Jane Halladay, 1218 Ballyhack Rd., Chenango Forks, NY 607-***-****