JILIAN JONES-WESCO

Phone: 713-***-****

Email: adt9vf@r.postjobfree.com

Objective

To use my skills to demonstrate my broad knowledge and experience with administrative and managerial duties along with warehouse, clerical, personnel management, customer service, aviation, and military services. Currently interested in pursuing a position in the industry of administration, facility management, operations, logistics, safety, materials management, merchandising, production, and/or industrial services

Employment History

01/2021 - Current Class A Barber, CEO & Founder

JJ Wes, LLC, Houston, TX

Management and Operations Planning

Coordinating with state officials, city officials, property managers, and contractors for the organization and business operations.

Keeping proper documentation of licensing, accreditation, and education of contractors and businesses. Mandate hours of operation, and handle all purchases in reference to business. Arrange contracts with other businesses in reference to services.

Sales- Promotional and pricing management of services and rental suites within the shop area. Customer Service- In-person and media directives,, bookings, and quotes for clients. Take phone calls, respond to emails, and ensure snacks and entertainment are available.

Provide a reasonable schedule and accommodation to contractors and customers.

Document Control- Bookkeeping of spending and account management with Quickbooks and Excel along with Administrative Management with State and state systems' required documents and permits management.

Manage, create, and update contractors' agreements and credentials with suite rental agreements. Maintain files-hard copy and digital.

Marketing-Online, Social Media to include: Instagram, Google Ads, Yelp, Facebook, and other online booking application for scheduling and promotional.

Creating flyers and business cards for promotional marketing. Attending various events locally for networking and promotional purposes.

Facility Management-Ensuring clean, comfortable sanitized areas for patrons when receiving services and for contractors performing services in rental areas. Maintaining, repairing, and upgrading the shop area and equipment.

Inventory Management-Proper accountability and replacement of furnishings, materials, and items for service providers and customers.

• Service Provider-As a licensed Barber, my duties included -Giving direct care and consultation to clients and potential clients. Cleaning and sterilizing shears (scissors), combs, clippers, and other instruments, cutting and trimming hair according to clients' instructions and/or current hairstyles- to include holistic and chemical services

.

Ensure the safety of the client and myself by providing a drape and pin protective cloths around customers' shoulders, questioning patrons regarding desired services, current health, and haircut styles.

Designate a variety of service accommodations from facials, and ethnic-based styling, to shaves and nail services.

Perform and maintain proper educational courses and provide patrons with up-to-date information on health and safety requirements in reference to HSE, State, and local regulations.

10/2020 - 11/2020 Logistic Coordinator

Next Level Logistics Solutions, LLC, Houston, TX

Organize transportation activities, including storage of goods, managing information accrued from point of origin to

delivery, orchestrating transportation movements, and arranging for services as necessary

Coordinate and track the movement of goods through logistic pathways

Execute logistics plan to move products and packages to reach destinations on schedule

Review freight rates and other transportation costs to keep working costs low

Maintains quality throughout the logistic processes

Assists finance and accounting departments in fiscal operations

Leads and guides administrative assistants and office staff

Maintains a database

Efficiently works within a busy dispatch department

Sends booking requests to shipping lines

• Performs administrative duties like answering phones, updating records, and providing excellent customer service

• Liaises with warehouse overseers and managers about product ordering and storage

• Maintains good customer relationships and answers any customer questions

• Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates

Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency

Develops knowledge about freight and sea shipping regulations and practices Works well with the shipping team to complete orders on time

08/2020 - 11/2020 Executive Administrative Assistant,Executive Secretaries,and Executive Administrative Assistants

Next Level Logistics Solutions, LLC, Houston, TX

Act as the point of contact among executives, employees, clients, and other external partners

Manage information flow in a timely and accurate manner

Manage executives' calendars and set up meetings

Make travel and accommodation arrangements

Rack daily expenses and prepare weekly monthly or quarterly reports

Oversee the performance of other clerical staff

Act as an office manager by keeping up with office supply inventory

Format information for internal and external communication - memos, emails, presentations, reports

Take minutes during meetings

Screen and direct phone calls and distribute correspondence

Organize and maintain the office filing system

01/2019 - 07/2020 Freight Handler, Laborers and Freight, Stock, and Material Movers

FedEx, El Paso, TX

Performed freight handling using appropriately motorized and manual equipment, including but not limited to forklift, pallet jack, and hand truck to load and unload items.

Verified documentation matches freight description (e.g. type, weight, hazardous materials), using the current electronic or manual system.

Secured freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope). Recouped/repaired damaged freight when necessary using available supplies and annotating issues/discrepancies.

Verified and complete required documentation and reports.

Assisted customers with freight and freight documentation as needed.

Performed jostling duties if required.

Complied with all applicable laws/regulations, as well as company policies/procedures.

Performed other duties as required such as minor customer service, Hazmat handling, and other duties as assigned. Required some minor physical ability- lifting, pushing, and shifting of products as well as some mathematical capability.

06/2016 - 01/2017 Service Order Assistant-GS05, Production, Planning, and Expediting Clerks

DOD Army Installation Mgt., United States Army, Schofield Barracks, HI

Specialized experience in receiving calls and visitors, preparing and reviewing documents, maintaining logs and files, and utilizing automated software to complete tasks.

Knowledge of preventative maintenance programs and provisions, communication skills, and technical abilities to translate issues between customers, supervisors, technicians, and directors.

Familiarization with the military facilities, provisions, and personnel all while maintaining a positive repour. Ability to use various automated systems and computer programs and equipment- i.e. printers, copy machines, scanners, and fax.

Answered multi-line phone systems and direct calls as needed;

Received incoming service order requests for various customers including the status of work orders, initiates purchase requests to order materials for work orders and maintains various files, records, contacts, and contracts.

02/2016 - 04/2016 Night Janitorial Supervisor, First-Line Supervisors of Housekeeping and Janitorial Workers

Pride Industries, Kaneohe Bay, HI

Under broad supervision, reviewed and directed the daily work of custodial staff by performing a variety of functions to assure facilities are clean and free of safety hazards.

Demonstrated knowledge of custodial practices, adhering to environmental and government regulations and mandates, contract management, working with developmentally disabled and/or physically challenged adults, and the ability to organize and manage multiple projects.

Filled in for custodial crew leads in their absence; and performs a variety of minor plumbing, electrical, wall repair, painting, lock repair, and light-duty vehicle and mechanical equipment repairs as needed.

Managed and facilitated merchandising and inventory display organization.

Prepared a variety of reoccurring reports, business correspondence, agendas, presentation materials, certificates, and schedules, prioritized tasks, and ensures adherence to procedures, regulations, and guidelines while minimizing errors and safety risks. Maintained Security Clearance.

02/2009 - 03/2016 Logistician, Military Enlisted Tactical Operations and Air/Weapons Specialists and Crew Members, All Other

United States Army, Various, GA

92F/ 92A Active Duty Army

Serving as an automated logistics specialist(92A):

Daily management of military database systems, bookkeeping, procurement, customer service, shipping/ receiving, inventory control, product tracking, general labor, and minor administrative du es to supervisors and co-workers.

Operating various forklifts, warehouse operations, scanners, pallet jacks, and automated picking machinery with little to no supervision, in addition, to prompt and direct customer service.

As a petroleum supply specialist(92F):

Daily tasking of observing and servicing vehicles and aircraft - to include basic mechanical maintenance, cleaning, and fuel operations in addition to refuel operations.

Administrative du es to include bookkeeping, performance management of personnel, chemical documentation, HSE operations, and management

HAZMAT & Fuel Opera on standards to include JP8 & JP4 fuel containment, pump system management and maintenance, fuel and material accountability, and documentation on of minor HAZMAT and petroleum material handling on the OSHA 10 & 30 levels/ EPA standards.

Avionics knowledge and operations to include flight plans and airfield operations, Aviation safety measures, and requirements

Warehousing to include general physical labor

Minor managerial and customer service dues, in addition to basic computer knowledge, various so ware and database usage as well as military operations. All were conducted with little to no supervision or safety violations or infractions.

Additional Duties: On-Boarding/ In-processing Assistant, Barracks Management (NCO) (Realty/ Billeting/ Personnel & Facility Management), Squad leader (Management)

05/2007 - 08/2007 Warehouse Clerk, Logisticians

L3 Communications, Fort Hood, TX

Management, supervision of other clerks and stock, payroll and time management, Army database systems, minor manual labor, customer service, and administrative operations.

Forklift duties with little to no supervision; Observing, updating, and adhering to all safety regulations as presented at work site.

Education History

05/2022 Business Management

Bachelor's Degree

American InterContinental University, Houston, TX

Graduate

07/2018 Barbering

Vocational School Certificate

Arizona Barber & Styling College, Phoenix, AZ

Graduate

01/2016 Liberal Arts/General Studies

Associate's Degree

Central Texas College, Killeen, TX

Graduate

01/2009 Petroleum Supply

Vocational School Certificate

US Army Quartermaster School, Ft. Lee, VA

Graduate

01/2004 Automated Logistics

Vocational School Certificate

US Army Quartermaster School, Ft. Lee, VA

Graduate

05/2003 High School Diploma

High School Diploma

Heritage High School, Conyers, GA

Graduate

Occupational Licenses, Certificates and Training

03/2017 Arizona Class D Driver's License

AZDOT

09/2013 Driver Mechanic Badge (2), Cert. United States Army

06/2009 Certification in Petroleum Supply Handler Course United States Army

06/2004 Certification in Logistics

United States Army

Detailed References

References Available on Request

Contact this candidate