Engineering Coordinator Customer Service
Resume:
NIRMALA MARTIN
ENGINEERING COORDINATOR
SECRETARY
Contact About Me
I am a well adjusted career person accompanied by a strong grasping power and a high
Phone disposition in maintaining the professional and friendly relations, with proven integrity in my
services and loyalty to the organization I have served. Moreover I'm committed, can work under
pressure and have the knack of Time Management Sensitivity, Being Proactive and Result-
Orientated. I also hold a proven ability to work efficiently, in a team with strong interpersonal
communication and solve the crux of a situation.
*********@*****.***
Address Experience
Dubai, UAE.
Integral Business Systems - Currently Working
Admin and Sales Executive
Office administration activities such as monitoring and ensuing timely renewal of trade licenses, real estate contracts,
Expertise insurance policies, staff visas and contracts, utilities, software hardware licenses, banking relations. Assisting in sales
by generating leads through tele sales/emails, payment follow ups, providing quality support for maintaining the
accounts of valued customers.
Diploma in Secretarial
Practice Anantara Dubai The Palm Resort & Spa. Dubai, U.A.E 2013- 2020
Secretary/ Engineering Coordinator
Microsoft Office
Reporting to the Director of Engineering and Chief Engineer as well as to assisting the Engineering team of 40
Knowledge of Tally personnel. Routing of all mails and updates of calendar / sending reminders. Maintenance requests update on
FCS Software preventive maintenance, schedule upkeep of all log books. Issuing keys and recording the same
Profound spoken ability in promptly. Inventory Control / Purchase Order requests for stores materials and looking after the stores /
material requirements. Subsequent follow ups with suppliers. Reminders for events/ functions to the
English department. Maintaining attendance Records for Salary / payment.(Paytrax Software) Preparing Duty Roster.
Maintaining General Staff records such as Medicals and insurance,/ Personal File, scheduling on job training on
a monthly basis.
All Secretarial and Administration works such as Drafting / Typing of all letters documents, memo’s. Organising
Language and arranging meetings, recording minutes and distributing it promptly to concerned department.
Customer Service Oriented - to follow up on the inquiries given by clients / guests, meeting and maintaining
deadlines. Effective Communications with clients and internal department for clear and detailed information.
English
Hindi Al Forsan International Sports Resort LLC - Abu Dhabi, U.A.E 2010-2013
Secretary Engineering
Education
Reporting to the Chief Engineer as well as to assist the engineering team of 16 personnel. Routing of all mails
and updating calendar / sending reminders. Filing of all maintenance requests, preventive Maintenance, upkeep
of all log books issuing keys and recording the same promptly. Looking after the stores / material requirements.
Inventory Control/Purchase Order requests for stores materials and Subsequent follow ups with suppliers.
Graduation
Reminders for events/functions to the department. Maintaining attendance Records for Salary/payment.
Mumbai University Preparing Duty Roster. Maintaining General Staff records such as Medicals and Insurance/Personal File,
Scheduling on job training on a monthly basis.
Higher Education Customer Service Oriented - to follow up on the inquiries given by clients /guest, meeting and maintaining
deadlines. Effective communications with clients and internal departments for clear and detailed information.
HSC Maharashtra State Board
Hotel Balwas International – Bombay 2007-2009
School
Secretary
ICSE Cathedral and John
Connon School, Mumbai. Self Correspondence, typing letters and responses to mails, checking all maintenance log
books, administration and secretarial works, filing of documents and general staff
records, arranging meetings and taking down minutes and distributing them promptly.
Attending incoming calls.
Additional Afcons Infrastructure Limited - Bombay (Now Shapoorji Pallonji
Certificates Constructions Limited) 1991-2002
Telephone Operator & Secretary (Tendering Department)
Reflexology Attending all telephone calls and routing them to the proper departments. Distribution of
Accupressure & Spa Therapy fax and letters, stamping of all incoming letters, logging of incoming mail.
Filing of documents and letters. Maintaining attendance log book, keeping all confidential
tender papers in safe custody.
Contact this candidate