Collections Specialist Customer Service

Leslie Peterson

Phone: 970-***-**** email: adt9ss@r.postjobfree.com

Professional Summary

Dependable, Conscientious, Detail Oriented, Loyal and Ethical with a High Degree of Integrity.

Ability to clearly communicate verbally or written with professionalism, ability to establish and maintain positive and effective working relationships.

Skills

Accounts Receivable * Cash Applications * Credit Analyst * Account Reconciliations * Billing * Customer Service * Reporting * Order Entry * Accounts Payable * Sales Management * Business Process Improvement * Training * Dispatching * Procurement * New Customer Set Up * New Vendor Set Up *

Proficient In

SAP * PeopleSoft * QuickBooks Online * Microsoft Excel, Microsoft Word, Microsoft Outlook * DDMS * Essendant *

Asana * Coupa * NetSuite * Britannia * Google Docs, Google Sheets, Gmail * DocuSign * Sales Force * Adobe Acrobat Edit and Creation*

Work History

My Office Etc. Accounts Receivable Manager / Accounts Payable January 2019 – Nov 2022

Responsibilities include Posting Payments, Processing Credit Card Payments and Posting Payments to Customers Account, Account Reconciliation, Billing, Collections, New Customer Set-up, Accounts Payable, Order Entry, Daily Reports, Weekly Reports, Monthly Reports, Quarterly Reports, Back up to Customer Service Team,

Advanced Energy Industries Inc. Collections Specialist III June 2012 to January 2019

Responsible for daily cash application reports, weekly aging reports and month end reports along with Order Release Account Reconciliation, Collections, Processing Credit Card Payments, and Credit Review, Working with Internal and External Audit Teams. Worked with Solar Installation Companies, Processed Construction Liens and Lien Releases on a per job/project basis.

I reviewed new customers to determine their credit limit including requesting references from other companies and banks, set up new customer accounts under the finance side perimeters, and followed up with the customer and inside sales team regarding status.

Main Corporate Office location was in Fort Collins with Cash Applications Team in China. Worked with multiple currencies and exchange rates.

JBS SA Account Specialist October 2007 to June 2012

I started in a Temp to Hire position in October 2007 in the Deductions Department. I was hired as a JBS employee in February 2008. I remained in the Deductions Department until July 2009 when I transferred to the Collections Department.

In the Deductions Department I was responsible for researching all shortages, quantity and pricing discrepancies and resolving the issue with the customer. To accomplish this, I worked with Inside and Outside Sales Teams and the Claims Department.

I was also trained in Cash Applications and was the back up person for Cash Applications.

As a Collector, I was Responsible for Order Release, Collections, Account Reconciliation and Credit Review. I also worked with Internal and External Audit Teams. I monitored accounts to ensure they remained within their Credit Terms and released orders. Worked with multiple currencies and exchange rates.

Education and Committees

Poudre High School Graduated May 1984

Committee member of Women’s Leadership Forum (AE)

Committee member of Rewards and Recognition Committee (AE)

Contact this candidate