Steven Brimhall

I am seeking a position where I can best utilize my skills as a problem solver and where I draw upon my 20+ years of experience in all roles of the IT industry.

***** ***** ***** **

Willow AK 99688

Tel (H): 928-***-****

Mobile: 928-***-****

E-mail:

adt9q1@r.postjobfree.com

EXPERIENCE

Sun Life Family Health Cntr, Casa Grande — IT Business Analyst

Apr 2009 - Oct 2015

Analyzed and synthesized information provided by a large number of people who interact with the business, such as customers, staff, IT professionals, and executives. As an IT Business Analyst Iwas responsible for eliciting the actual needs of stakeholders, not simply their expressed desires. In particular, I often playrd a central role in aligning the needs of business units with the capabilities delivered by IT, and served as a "translator" between those groups. I supported the Director of Information Systems to deliver business cases and requirements, following standards and processes, in order to get projects approved and executed. I worked closely to support various disciplines within Sun Life on projects with a large budgetary impact, thus excellent communication skills were a requirement. Once projects were approved, I had to work closely with Project Managers to ensure requirements are properly gathered, documented, adhered to, and delivered. I was required to wear multiple hats and be able to support and/or manage multiple projects simultaneously. This role required me to document and publish IT processes and influence teams to adhere to these processes by partnering with leadership.

As the IT representative I facilitated migration of radiology department to a web based service resulting in excess of $100,000 cash saving per year and improved features to the end customer.

Designed and wrote application to manage printers on all computers thru a central SQL repository.

Designed and implemented a paperless laboratory test documentation system.

TRW Automotive, Queen Creek Az— Sr Desktop Analyst

Jan 1997 - Apr 2009

Provides support in manufacturing applications in the areas of production support,

traceability, cell control, line data collection, packaging, labeling, dock management,

production reports, web development, customer returns, database administration, auto back

flushing, technical training, downtime analysis, and system definition. Provides support in computer operations to include: system management, system backups, LAN administration,

WAN coordination, PBX management, VMS management, NT administration, capacity

planning, domain management, file services, print queues, e-mail administration, data

stores, and production support. Privides controls engineering support to include PLC

programming, PLC support, new line specs, VA/VE projects, lean implementation, new line

start up, cell control support, line efficiency, mistake proofing, production validations, and

C.A.R.s

TRW Automotive, Queen Creek Az— Database Administrator

Jan 1996 - Jan 1997

Database Management for Inventory control including backup, restoration, and migration.

EDUCATION

US Army:

A.I.T Ft. Lee Va — Certification

Airborne Training Ft Benning Ga - Certification

1989.

Dell Computer Company, Online— Certification

2002-2009

Dell Optiplex Series

Dell Latitude Series

Dell Poweredge Series

Dell Printers

SKILLS

VBScript WSH

WMI PSTools

ESXi Database Design

Active Directory System Administration

Windows Server Troubleshooting

Windows 7 System Deployment

Servers Novell Netware

Computer Hardware XP

VMware Hardware

VMware ESX Novell

Six Sigma Operating Systems

Windows A+ Certified

DHCP ITIL

Network Administration SharePoint

Disaster Recovery DNS

IT Management Technical Support

IIS Root Cause Analysis

Software Documentation Scripting

Software Installation Citrix

TCP/IP Group Policy

Visual Basic Microsoft Exchange

Microsoft SQL Server Project Management

Virtualization Visio

Software SQL

Server Administration Process Improvement

AWARDS

Multiple TRW Star performer awards for exceptional service or inovations.

LANGUAGES

English - Fluent

Spanish - Beginner

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