Service Representative Customer

Jonerrah S. Small

**** ******* *** *** *** Far Rockaway NY 11691

Tel.: 917-***-**** Email: adt9q0@r.postjobfree.com

QUALIFICATIONS SUMMARY

• Excels at multi-tasking in a fast paced environment, completing assignments within time.

• Diligent, detail-oriented Customer Service Representative with knowledge of all office functions

• Excellent telephone etiquette, customer service, communication, interpersonal, and computer skills

• Proficiency in Microsoft Word, Excel, Internet

• Keyboarding: 40-50wpm

PROFESSIONAL EXPERIENCES

Junzi New York, NY 03/19-03/2020

Cashier/Food Prep

• Customer Service – Provided friendly and upbeat quality service to the customers

• Assisted the BOH team with all preparation and organization in the kitchen

• Followed all sanitation standards throughout the day

• Prepared food as needed, following recipes accurately and maintaining preparation process

• Obtained Food Handler’s License

• Participated in deep cleaning of all working areas, including and not limited to refrigeration and cooking

• Balanced cash that was in the drawer at the beginning and ending of each shift

The Jones Family, Brooklyn, NY 06/17-08/18

Babysitter

• Cared for a boy and a girl ages 3and 7 during parents’ absence during the day

• Ensured children were bathed, fed, prior to parents’ return

• Created innovative and educational games that improved 7-year-old’s speech impediment

• Played with children and created time for reading

• Cleaned and organized house whenever necessary, minimizing parents’ clean up times

• Helped 7-year old boy with school homework or other activities

Two Forks New York, NY 05/17-11/17

Cashier/Front End Server

• Greeted Customers

• Collected payments

• Assisted customers in order selection

• Recommended specific menu items

• Provided efficient and prompt service

• Balanced cash that was in the drawer at the beginning and ending of each shift

• Cleaned, stocked, and restocked workstations and display cases

GROUP 14621 COMMUNITY Rochester, NY 09/14-11/16

CUSTOMER SERVICE REPRESENTATIVE

• Reached out to customers to verify account information

• Compiled reports on customer service satisfaction

• Maintained customer records

• Listened and responded to customers’ needs and concerns

EDUCATION

Virginia Union University, Richmond, VA 08/09-05/11

World Academy High School (W.A.T.C.H), Brooklyn, NY 09/05-06/09

Regents Diploma

Contact this candidate